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POSITION DESCRIPTIONPosition title:E-Commerce & Content ExecutiveReports to:Sales & Marketing Manager Key Functional Relationships:Marketing Manager & Online Project ManagerDuties and responsibilities: Responsible for developing the Company’s e-commerce strategy, delivering on the E-comm goals, and the coordination and management of Allsports branded webstores. This role also has the responsibility to identify and drive opportunities to increase customer engagement across all aspects of e-commerce.The position includes or attaches the following duties and responsibilities, and any duties and responsibilities reasonably incidental to them: E-COMMERCEKey tasksPerformance standardsContent ManagementSEO & SCO (Search Engine and Channel Optimization)Go-to-market Strategy including Brand managersDrive sales through direct and essential opportunitiesDrive traffic across all paid & organic digital marketing channelsBrief designers on homepage content and bannersManage and upload new campaigns and promotionsWrite product copy and update product details on the websiteEnsure content is mapped under the right categoriesWork with digital agencies to problem solve creative or website issuesUpdate website banners and CMS blocks that have been prepared by the graphic designerRoll out product launches and promotions across all platformsProduct uploadGraphic alignmentData loadingPricing updates Stock ManagementManage stock content & links for all B2C webstores Product Merchandising E-commerce ManagementPlan, manage and optimize the e-commerce activity to increase KPI’s and performance:customer satisfactionturnovervisitsconversion rateRetain customers by providing good after sales serviceRun reports and review website analyticsE-commerce DevelopmentDevelop, implement, and drive a strategic plan that facilitates the increase in sales for the B2B platform against projected sales targetsDevelop, implement, and drive a strategic plan that facilitates the increase in sales for all brand webstores against projected sales targetsCreate and develop a long-term E-commerce strategy for AllsportsHEALTH & SAFETYWork safely and responsibly by practising safe work methods as outlined by Allsports Distribution and the Health & Safety at Work Act 2015.Processes are put in place to monitor and minimise workplace accidents.OTHER DUTIESAny other additional duties that Allsports Distribution Ltd may require.JOB HOLDER'S REQUIREMENTS (Knowledge, experience, qualifications & specialist/technical skill required) Job Skills A minimum of 2-3 years’ experience in a similar positionA tertiary qualification in this field or similar would be an advantageExcellent relationship and communication skillsStrong administrative and Excel skillsExcellent time management and the ability to multi-taskPrevious experience in e-commerce is essentialPersonal Competencies A can-do attitude and willingness to go the extra mileAchieving / competitive naturePositive and optimisticAbility to work in a dynamic and constantly changing environment A passion for sports and the outdoors would be ideal ALLSPORTS STANDARDS OF BEHAVIOUR 1. Team orientation:Aware of team goals and objectivesSeeks input from others and keeps them informedWorks co-operatively, and gives support to others when neededIs flexible around individual tasks and jobsMaintains good relationships, does not allow personality differences to intrude2. Customer focus:Commitment to meeting needs and expectations of CustomersAware of current Allsports products, services and resourcesWarm, friendly manner to Customers and colleaguesGives options and choices in solving Customer enquiries and problemsDeals appropriately with variety of situations and people3. Communication:Attentive and active listener, checks understandingClear, concise, readable, and accurate written communicationIs approachable, shares ideas with team, gives relevant feedbackIs sensitive to the moods, feelings and motivations of othersCommunicates professionally and appropriately to situation, culture etc.4. Problem solving:Identifies problems, prioritises critical issuesUses available resources to check informationIdentifies appropriate solutionsConsults widely with team where necessaryAnticipates future problems and takes action5. Self-Manager:Uses time effectively and is reliable and punctualManages work to achieve objectives through prioritisingStays calm under pressure, and manages stress positivelyAccepts change readily and adapts quickly to changeDelegates where appropriate, asks for help where necessary6. Achievement/improvement orientation:Demonstrates seeing projects through, following upMaintains a positive approach in all situationsConstantly looks for ways to do things betterActively promotes Allsports services and standardsPro-active in suggesting new ideas for services ? ?...............................................................................................................EmployeeDate............................................................................................................... Allsports Distribution Limited Date ................
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