University of Southern California



|[pic] |Enterprise Information Systems |

| |ITP 320x (4 Units) |

| |Fall 2016 |

|Description |This course is designed to provide the student with a thorough understanding of both the role that Enterprise |

| |Resource Planning Systems (ERPs) play in an organization and the challenging task of managing the Information |

| |Systems (IS) function. During the semester, homework will be assigned that give the student the opportunity to |

| |work through many real-life business situations using the SAP ECC system and explore the interaction among the |

| |different business processes. SAP is the world’s leading provider of Enterprise software designed to integrate |

| |every aspect of a company’s operation. The hands-on exercises, coupled with the in-class discussions of ERPs, |

| |will prepare the student with the knowledge sought by businesses looking to use technology to maintain their |

| |competitive edge in the market place. |

|Objective |At the completion of the course, students will be able to |

| |Describe how ERP systems use relational databases to store, manipulate, retrieve and present business data |

| |Describe the role of an ERP in carrying out business processes in a company |

| |Explain how ‘best business practices’ are incorporated in an ERP |

| |Execute an entire business process chain in the following areas |

| |Accounting |

| |Sales |

| |Procurement |

| |Materials Management |

| |Production |

| |Strategize pricing, production, distribution and sales in a competitive commodity market |

| |Analyze sales data in an ERP to dynamically respond to changing market conditions to maximize profits |

| |Expedite procurement planning and control using tools provided in an ERP (e.g. MRP) |

| |Report on the reasons for the success (or failure) of their production and sales strategy |

|Prerequisites |None |

|Instructor |Mike S. Lee |

|Contact |Any questions related to the course and materials should be posted on Blackboard. |

| | |

| | |

| |For non-course specific questions or prospective students: |

| |Email: mikelee@usc.edu |

|Office Hours |See |

|Graders/TAs |Yash Damania - damania@usc.edu |

|Lecture |TTh 6-7:50am in KAP 146 |

|Open Lab Hours |ITP offers Open Lab use for all students enrolled in ITP classes. These open labs are held beginning the second |

| |week of classes through the last week of classes. Hours are listed at: . |

|Virtual Lab |In addition to open lab hours, students will get access to a virtual lab that they can use from their own |

| |computer. The virtual lab has all the software needed for the course. Instructions are posted on Blackboard. |

|Simulation Game |An ERPSimulation Game will be played during lec/lab towards the last 5-6 weeks of the semester. Participation in |

| |the game is mandatory for all students. All students must bring their laptops to class. |

|Textbook(s) |Integrated Business Processes with ERP Systems, © 2011, by Simha R. Magal and Jeffrey Word, Wiley, ISBN-10: |

| |0470478446, ISBN-13: 978-0470478448. Purchase hard cover from USC bookstore or ebook here |

| | |

| | |

| |ERP Simulation Game: Participant’s Manual (ebook) will be available for purchase online (cost $50 CAD payable |

| |online by credit card, details to be announced mid semester) |

|Software |SAP is the leading vendor of Enterprise Resource Planning Systems in the world. ITP/USC has had an Academic |

| |Alliance with SAP University Alliances Program for the past 18 years. Several ITP courses utilize the SAP system |

| |as a tool and platform. |

| | |

| |Students will receive software (SAP GUI for both Windows and MAC) to connect to the SAP ECC server so that they |

| |can work from their own computers. ITP labs have the GUI pre-installed. |

| | |

| |Microsoft Excel and Access. |

|Grading |The course is graded with the following weights: |

| |Homework (5% each) 25% |

| |ERPSim Game |

| |Quiz (individual) 5% |

| |Peer Evaluation (individual) 5% |

| |Game Performance (team) 5% |

| |Intro Game Analysis (individual) 5% |

| |Final Game Analysis (team) 5% |

| |Exam I 25% |

| |Exam II 25% |

| |TOTAL POSSIBLE 100% |

| | |

| |There is no curving. Students will receive the grades that they earn. NO EXCEPTIONS! |

|Grading Scale |Letter grades will be assigned according to the following scale: |

| |95% and above |

| |A |

| | |

| |92 to < 95% |

| |A- |

| | |

| |89 to < 92% |

| |B+ |

| | |

| |86 to < 89% |

| |B |

| | |

| |83 to < 86% |

| |B- |

| | |

| |80 to < 83% |

| |C+ |

| | |

| |77 to < 80% |

| |C |

| | |

| |74 to < 77% |

| |C- |

| | |

| |71 to < 74% |

| |D+ |

| | |

| |68 to < 71% |

| |D |

| | |

| |65 to < 68% |

| |D- |

| | |

| |65 and below |

| |F |

| | |

| | |

| | |

| | |

|Homework |To get help on homework, follow these simple steps |

| |Read the homework instructions carefully |

| |Review the “Discussion Board” section of the Blackboard forum for other student questions and comments or post a |

| |question yourself to begin the forum. |

| |If you cannot find an answer above, email the TA and me |

| |All assignments must be submitted to Blackboard. |

|Policies |Make-up policy for exams: No make-up exams (except for medical or family emergencies) will be offered nor will |

| |there be any changes made to the Final Exam schedule. |

| | |

| |Late Assignments: Assignments turned in after the deadline will automatically have 10 points per day deducted. |

| | |

| |ITP offers Open Lab use for all students enrolled in ITP classes. These open labs are held beginning the second |

| |week of classes through the last week of classes. Hours are listed at: . |

| | |

| |Before logging off a computer, students must ensure that they have saved their work (on their personal email |

| |accounts or flash drives) created during class. Any work saved to the computer will be erased after restarting |

| |the computer. ITP is not responsible for any work lost. |

| | |

| |Statement on Academic Conduct and Support Systems |

| |Academic Conduct |

| |Plagiarism – presenting someone else’s ideas as your own, either verbatim or recast in your own words – is a |

| |serious academic offense with serious consequences. Please familiarize yourself with the discussion of plagiarism |

| |in SCampus in Section 11, Behavior Violating University Standards |

| |. Other forms of |

| |academic dishonesty are equally unacceptable. See additional information in SCampus and university policies on |

| |scientific misconduct, . |

| | |

| |Discrimination, sexual assault, and harassment are not tolerated by the university. You are encouraged to report |

| |any incidents to the Office of Equity and Diversity or to the Department of Public Safety |

| |. This is important for the |

| |safety whole USC community. Another member of the university community – such as a friend, classmate, advisor, or |

| |faculty member – can help initiate the report, or can initiate the report on behalf of another person. The Center |

| |for Women and Men provides 24/7 confidential support, and the sexual |

| |assault resource center webpage sarc.usc.edu describes reporting options and other resources. |

| | |

| |Support Systems |

| |A number of USC’s schools provide support for students who need help with scholarly writing. Check with your |

| |advisor or program staff to find out more. Students whose primary language is not English should check with the |

| |American Language Institute , which sponsors courses and workshops specifically for |

| |international graduate students. The Office of Disability Services and Programs |

| | provides certification for students with |

| |disabilities and helps arrange the relevant accommodations. If an officially declared emergency makes travel to |

| |campus infeasible, USC Emergency Information will provide safety and other updates, |

| |including ways in which instruction will be continued by means of blackboard, teleconferencing, and other |

| |technology. |

|Date |Topic(s) |Reading/Homework |

|8/23 |Intro: Course Overview | |

|8/25 |ERP Basics |Reading Assignment: |

| |Discussion of database applications |Chapter 1: Simha |

| |Understanding the difference between Business function and business | |

| |process |Homework 1: ERP Environment Explore the client/server |

| |Overview of Enterprise Resource Planning (ERP) |architecture of SAP. Learn how to use the user |

| |Client/Server Technology, 2 Tier, 3 Tier, N Tier |interface. |

| |Examples of ERP – SAP | |

| |Getting Started with SAP | |

| |Introduction to Global Bike Inc.(GBI) – Case company | |

|8/30 |Accounting: Financial Accounting |Reading Assignment: |

| |Understanding Generally Accepted Accounting Principles GAAP |Chapter 3: Simha |

| |A quick overview of Accounting basics – Double entry accounting, debit | |

| |and credit, T-accounts, Chart of Accounts, Balance sheet, Profit and |Homework 2: Accounting |

| |Loss Statement, |Post financial transactions and then see their effect on|

| |Posting financial transactions |Balance Sheet and Profit/Loss Statement. Post an expense|

| | |and then allocate those cost to cost centers. |

|9/1 |Accounting: Managerial Accounting |Reading Assignment: |

| |Controlling – Cost centers and cost elements |Chapter 3: Simha |

| |Allocating Costs – Assessments and distributions | |

|9/6 |Hands on Lab |Bring your laptop |

|9/8 |Sales Process |Reading Assignment: |

| |Sales and fulfillment process |Chapter 5: Simha |

| |Master Data and its role in ERP systems | |

| |Creating customer master data, material master data and pricing |Homework 3: Sales Cycle |

| |conditions |Create customer, material master data. Execute the Sales|

| | |process in SAP. |

|9/13 |Sales Process |Reading Assignment: |

| |Executing a Sales Cycle |Chapter 5: Simha |

| |Difference between transactional data and master data | |

| |Reporting and analysis of sales data | |

|9/15 |Procurement Process |Reading Assignment: |

| |Forecasting raw material requirements using sales information, |Chapter 4: Simha |

| |production requirements, sales forecast | |

| |Difference between purchase requisitions and purchase orders |Homework 4: Purchasing Cycle |

| |How to source materials |Create vendor, material master data for purchasing. |

| |Vendors and pricing conditions |Execute the Purchasing process in SAP. |

| |Type of goods movement. Receiving goods into inventory | |

|9/20 |Procurement Process |Reading Assignment: |

| |Executing the Purchasing Cycle |Chapter 4: Simha |

|9/22 |Hands on Lab |Bring your laptop |

|9/27 |Materials Management |Reading Assignment: |

| |Creating a production plan (from forecasting etc.) |Chapter 8: Simha |

| |What is MPS? Master Production Schedule | |

| |What is MRP? How does MRP calculate material requirements – Materials |Homework 5: Materials Planning |

| |Requirement Planning |Create master data to support the production cycle. |

| | |Generate historical consumption data which will be used |

| | |to forecast future demand. Create a sales forecast. |

| | |Create a production schedule using the sales forecast |

| | |and safety stock. |

|9/29 |Materials Management | |

| |Independent and dependent materials requirements | |

|10/4 |Hands on Lab |Bring your laptop |

|10/6 |Production Process: Planning and Execution |Reading Assignment: |

| |Master data needed for production |Chapter 6: Simha |

| |Bill of Materials | |

| |Work Centers |Homework 6: Production Cycle |

| |Routings |Execute the production cycle to produce finished goods. |

| |Creating Production orders |Compute actual costs. |

| |Releasing and confirming production orders | |

|10/11 |Production Process | |

| |Executing a Production process | |

| |Monitoring Inventory and Goods movement | |

|10/13 |Hands on Lab |Bring your laptop |

| |Midterm Review (we may not do the review) | |

|10/18 |ERP Simulation Game – Intro Game Lecture |Reading Assignment: |

| |Goals of the ERP Simulation Game |ERPSim Website |

| |Game description | |

| | |SELECT TEAMS |

|10/20 |MIDTERM EXAM | |

|10/25 |ERP Simulation Game – Intro Game Lecture | |

| |How the market works, dynamic commodity demand and supply | |

| |Teams and roles | |

|10/27 |ERP Sim – Intro Game – Round 1 |Reading Assignment: |

| |Introductory game |ERPSim Website |

|11/1 |ERP Sim – Intro Game – Rounds 2, 3 |ERPsim Homework: Intro Game Analysis |

| |Introductory game | |

| |Analyzing data from the game | |

| |Analyzing Profit and Loss statement for the company | |

|11/3 |ERPSIM QUIZ | |

|11/8 |ERP Sim – Extended Game Lecture |Reading Assignment: |

| |Description of variables and constraints in the extended game |ERPSim Website |

| |Role of team members in the game | |

| |Planning and forecasting for procurement, production and distribution | |

| |Strategies for maximizing profits | |

| |Interest and warehouse costs | |

|11/10 |ERP Sim – Extended Game - Rounds 1, 2 |Reading Assignment: |

| |Extended ERPSim contest |ERPSim Website |

| |Playing the simulation game in real time as the market fluctuates | |

|11/15 |ERP Sim – Extended Game - Rounds 3, 4 |Reading Assignment: |

| |Extended ERPSim contest |ERPSim Website |

| |Playing the simulation game in real time as the market fluctuates | |

|11/17 |ERP Sim – Extended Game - Rounds 5, 6 |Reading Assignment: |

| |Extended ERPSim contest |ERPSim Website |

| |Playing the simulation game in real time as the market fluctuates | |

|11/22 |ERP Sim – Extended Game - Rounds 7, 8 |Reading Assignment: |

| |Extended ERPSim contest |ERPSim Website |

| |Playing the simulation game in real time as the market fluctuates | |

| |Analysis of the entire game/market |ERPsim Homework: Extended Game Analysis |

| | |ERPsim Homework: Peer Evaluation |

|11/24 |No Class: Thanksgiving Holiday | |

|11/29 |Team Presentations: Game Strategy & Results | |

|12/1 |Team Presentations: Game Strategy & Results | |

| |Other Topics | |

| |ERPSim Quiz | |

| |Other ERP topics (courses at ITP) | |

| |ERP Security | |

| |ERP Programming | |

| |ERP Implementation | |

| |ERP Configuration | |

| |Supply Chain Management | |

| |Business Intelligence using data warehouses and data mining | |

| |In-memory data management | |

| |Enterprise Minor | |

| |Final Review (we may not do the review) | |

FINAL EXAM: December 8, 7-9pm in our regular classroom

Note that “Simha” refers to Integrated Business Processes with ERP Systems and “ERPSim Guide” refers to ERP Simulation Game: Participant’s Manual.

Homework dates listed above are the assignment dates. Homework due dates will be posted on Blackboard.

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