How do I request access for Pcard? - University of North ...



Frequently Asked Questions-EProQuestions:1.How do I request access for ePro?2.What do I do if one of the regular vendors is unavailable?3.I’m checking out on amazon business and see a credit card number that is not mine, what do I do?4.What do I do if I’m in ePro and can’t search inventory or see prices?5.How do I return an item ordered from ePro?6.How do you combine ePro orders?7.What do I do if my ePro order is denied?8.How do I setup my amazon account?9.How do I update my shipping address?10. How do I update my default chartfield?11. Where can I find resources?Questions and Answers:How do I request access for Pcard?For Pcard access complete the “ConnectCarolina and Related Applications Access Request Form” found here and the “P-Card Account Maintenance Form” found here.Send to Laura Yurco for processing laura_yurco@unc.edu. You should receive a link from works within 7-10 business days. If you do not, please follow up.What do I do if one of the regular vendors is unavailable?There may be an update on Connect Carolina under Notifications, if not submit a help ticket To submit a help request call 919-962-HELP or go to: “Help Request”Login with your ONYEN and ONYEN passwordClick “New Request”Choose: ConnectCarolina>ConnectCarolina Finance>ePro Catalog PurchaseI’m checking out on amazon business and see a credit card number that is not mine, what do I do?Click “Continue” this is the university credit card and you will be able to enter your chartfield What do I do if I’m in ePro and can’t search inventory or see prices?Wait 5 minutes and reload the page.How do I return an item ordered from ePro?For amazon:You must sign into Amazon Business and navigate to ‘Your Orders’ to view your complete order history. ? Select Return or Replace items at right of product ? Select reason for return ? Print label and authorization ? Prepare package and return labelContact customer service for the particular vendor do you combine ePro orders?Start the check-out process for the order before you finalize submission “add more items” to select items from same vendorWhat do I do if my ePro order is denied?Review “How to View Reason for Denied ePro Order & Next Steps Document”How do I setup my amazon account?See reference here: do I update my shipping address?Go to: Financial WorkCenter > EPro/PO > Requester SetupRequester: Enter your ONYENClick: SearchUpdate: “Ship To”3947160144780When updates are complete be sure to hit “save”How do I update my default chartfield?Go to: Financial WorkCenter > EPro/PO > Requester SetupRequester: Enter your ONYENUpdate: Appropriate ChartfieldsWhen updates are complete be sure to hit “save”Where can I find resources? ................
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