Recruitment – Job Summary - Amazon S3
|Post Title |Interim Business Intelligence & Insight Officer |
|Job Family |Organisational Support |
|Line Manager |Interim Business Intelligence and Insight Team Leader (TEE) |New Role? Y |
|Location |County Hall, Aylesbury |
|Job Purpose 1-2 sentences |
| |
|Working as part of the Business Intelligence & Insight team and with colleagues within the Transport, Economy and Environment (TEE) Business Unit, across|
|the council and partner services; the post holder will work as part of a team ensuring high quality, accurate and timely information is produced and used|
|to drive improvement across the TEE portfolio for a fixed-term 12 month secondment. |
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|The post holder will lead on the production of high quality intelligence and insight and ensure these are communicated clearly using visualisation |
|techniques. The post holder will proactively horizon scan to identify and recommend areas for improvement, including finding new and innovative uses of |
|Business Intelligence and Insight. |
| |
|The post holder will frequently create and develop bespoke performance reports, navigate technically complex data extraction and preparation, conduct |
|detailed statistical analysis, regularly formulate and communicate recommendations and support the team to ensure all statutory requirements are met. |
|Job Context (key outputs of team / role to provide some specific examples of role profile accountabilities) |
|Lead on delivering high quality and timely Business Intelligence and Insight across the Business Unit and wider council to facilitate accurate decision |
|making, the improvement of outcomes and the reduction in risk/costs. Ensure that specialist data, analytical and technical support is provided as |
|required and key dataset and services are managed appropriately. Make evidence-based recommendations to support improvement. |
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|Proactively engage and develop effective working relationships with colleagues and partners to ensure that business processes for internal systems enable|
|both internal and external Business Intelligence, Insight and Performance reporting requirements to be met. |
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|Work collaboratively with colleagues and stakeholders to ensure that there is clarity on what BI&I can offer, that work undertaken is in line with the |
|BI&I vision and that insight provided is understood and utilised. Support customers to understand the art of the possible and provide challenge as |
|appropriate to minimise time spent on low-value requests and failure demand. |
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|Develop the use of reporting tools, identifying new ways to engage customers and delivering self service functions. Integrate data from multiple sources |
|to inform cross-cutting analysis and drive decision making, working with colleagues across the BI&I function as appropriate. |
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|Engage with local, regional and national forums to identify good practice, stay up to date with the latest thinking, research, policy and developments. |
|Identify further networks and opportunities and engage with these where appropriate. |
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|To prepare, coordinate and deliver internal performance reporting and other key datasets for inspection and monitoring purposes |
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|Proactively horizon scan to ensure that latest technology, skills, tools and techniques are leveraged for maximum benefit. Work with colleagues across |
|the BI&I function to maximise the use of new reporting tools and capabilities within the team. |
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|Act as a Business Intelligence and Insight champion, providing technical advice, information and guidance to managers and colleagues on full range of |
|technical Business Intelligence and Insight development. Support the development of others in relation to how Business Intelligence and Insight is used |
|across the organisation |
|Knowledge, Skills and Experience |
|(N.B. Only Essential criteria taken into account for job evaluation purposes) |
|Role Profile requirements. |Job specific examples. |Essential |Desirable |
| |(if left blank refer to left hand column) | | |
|Substantial relevant experience and success in a similar |Evidence of specialist knowledge related to the production of|( | |
|work environment, backed by evidence of appropriate |business intelligence and insight and understanding of its | | |
|specialist knowledge and ability to work at the required |value within an organisation | | |
|level. | | | |
| |Experience of working within Transport, Economy or the | | |
| |Environmental Planning functions would be an advantage | | |
|High level of technical expertise in analysis, data |Experience of working with particularly large and complex |( | |
|integration and manipulation, reporting and data |datasets would be an advantage | | |
|visualisation to inform evidence-based decision making | | | |
|High level of attention to detail, proven analytical |Experience of conducting quality assurance on large datasets |( | |
|abilities to draw relevant conclusions from data. |to ensure data quality. | | |
|Creative and innovative problem solving capabilities. |Ensuring reports/presentations are developed to a high | | |
| |standard and accurate. | | |
|Excellent ICT skills using complex features within |Experience of reporting from Business Systems e.g. Pentana, |( | |
|Microsoft applications and expert applied knowledge of |CMA, or BI Tools such as Business Objects, ArcGIS, Power BI | | |
|specialist systems. |is desirable. Advanced skills in Excel for analysis is | | |
| |essential. | | |
|Excellent communication and interpersonal skills, |Ability to confidently run workshops and think of their feet |( | |
|confident to liaise with Senior Managers, ability to lead |is essential e.g. PBED workshops. Ability to capture and | | |
|presentations and field complex technical questions, able |challenge quarterly reporting from the business is also | | |
|to explain technical / professional issues in a |essential. | | |
|straightforward manner and influence others based on | | | |
|knowledge of work area | | | |
|Expert knowledge of relevant policy, work practices, |Knowledge or interest in innovative insight techniques, |( | |
|professional guidelines, legislation and a good |technologies and/or software required in addition to | | |
|understanding of emerging developments within the |knowledge regarding Transport, Economy and the Environment. | | |
|specialist area. | | | |
|High level of negotiating and influencing skills. Ability| |( | |
|to engage and influence colleagues at all levels within | | | |
|the organisation, partners and stakeholders. | | | |
|Excellent planning and organisational skills, with proven | |( | |
|ability to prioritise workloads and manage customer | | | |
|expectations, to ensure standards, outcomes and deadlines | | | |
|are achieved. | | | |
|Experience of implementing change, modernisation or |Experience of implementing new ways of producing Business |( | |
|improvement work in partnership with customers and |Intelligence and Insight is preferable | | |
|stakeholders. | | | |
|Familiar with wider sector / external influences. | | |( |
|Qualifications |
|Role Profile requirements. |Job specific examples. |Essential |Desirable |
| |(if left blank refer to left hand column) | | |
|Educated to degree level or equivalent. | |( | |
|Relevant professional qualification | | |( |
| | | | |
|Other Requirements |
|Decision Making Accountability |
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|Budgets: |
|Is the role directly responsible for managing a budget? (please specify size and type of budget) |
|No |
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|Is the role responsible for monitoring a budget (monitoring of a delegated budget under management direction)? (please specify size and type of budget) |
|No |
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|Planning and Decisions: |
|What sort of deadlines does this person work to? Specify short, medium, long term |
|Multiple short-term (e.g. delivering responsive BI service to Senior Leaders) |
|Medium-term & Long-term (e.g. delivery of BII projects) |
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|Is this post responsible for forward planning? Specify to what extent e.g. 6 months or 3-5 year planning |
|6 months - responsible for managing own workload and planning ahead to ensure deadlines are met |
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|Approximately how many posts are under the role’s reporting line? (including those that are managed directly and indirectly) |
|0 |
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|Which key stakeholders does the post holder have to work with to be successful in their role? |
|Heads of Services, Practice Improvement Managers, Team Managers |
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|What are the top 3 key decisions the post holder would be responsible for? |
|1. Identification and design of BII products in consultation with Transport, Economy and The Environment managers |
|2. Planning and prioritisation of own workload |
|3. Recommendations for system changes to ensure reporting requirements can be met |
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|What decisions are referred to the line manager? |
|Prioritisation of projects linked to the Work Programme |
|Change control sign off |
|Sign off for training, annual leave |
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|Where this is an existing post, please identify the changes to the post since it was last evaluated: n/a |
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|The job involves travel for business purposes: Rarely |
|Where possible please quantify the approximate volume of travel (see guidelines for examples). |
|Organisation Structure (Please attach if available) |
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