Applications Development & Support Manager
Events Coordinator
Location: As per Personal Terms
Reporting to: Manager, Events & Travel
Business Unit: Events & Travel
Direct Reports: Nil
Date: April 2021 [pic]
About FMG
Formed by farmers for farmers over a century ago, today’s FMG is New Zealand’s leading rural insurer providing business and personal risk advice and insurance solutions for farmers, growers, commercial businesses, the lifestyle sector and domestic customers.
We’re proudly 100% New Zealand owned and operated, and our focus is on helping our customers achieve their goals. Our commitment to a mutual ownership structure guarantees that members’ and customers’ interests are preserved through working in partnership and reinvesting all profits in the business.
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FMG’s Values
The FMG brand represents promises about what customers can expect from us and each of us is responsible for delivering on these promises. Living our company values means we deliver the best brand experience for our customers. Our company values are:
|Do what’s right |Make it happen |
|We’re in it together |Proud of who we are |
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Work Environment
We strive to provide an environment that promotes and fosters achievement. We place importance on career development and training to give our people the tools they need to succeed.
The Events and Travel Team helps to support business growth, and to build strong and prosperous rural communities through delivery of superior sponsorship and events. This role is a fixed term secondment based in FMG’s Palmerston North office.
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Purpose of the role
The Events Coordinator is responsible for supporting the coordination and planning of FMG’s regional sponsorship and event activity alongside the Event Specialists as well as other activities executed by the Events and Travel Team. In addition, the role provides support to the Manager, Events and Travel who has overall responsibility for the travel and event portfolio.
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Key Responsibilities
|Area |Responsibilities |
|Planning |Maintains and updates FMG event calendar and loads events to the FMG website with guidance from Events |
| |and Travel Team |
| |Assists and coordinates the administrative component of Tier 3 and 4 External Events portfolio alongside|
| |the Event Specialist. |
| |Assists with planning and ordering event equipment, merchandise, and prizes for alliance activity |
| |Collaborates and aligns with other Events Coordinator to ensure consistent process and workflow. |
|Event Support |Provides support for the Event Specialists when they are on site at an event. |
| |Collates post event feedback and drafts reports for Event Specialists |
| |Attends events from time to time with the team to provide on the ground support. |
| |Provides support to the Manager, Events & Travel |
| |Manages event signage and office event equipment and merchandise orders. |
|Team Participation |Proactively assists and supports Events and Travel Team colleagues and regional sales team members |
| |Shares information and resources and provides feedback in a positive and collaborative manner |
| |Participates in Events and Travel Team meetings as required |
| |Collaborates with other Events Coordinator and Travel & Events Coordinator with process and workload to |
| |ensure consistency and balance. |
| |Works hard to retain one plan between both islands, sharing and enhancing ideas and improvements. |
|Administration |Monitors and updates required platforms with tier 4 activity, assisting Area Manager and Event |
| |Specialist. |
| |Orders collateral & merchandise for all FMG offices |
| |Prepares draft of monthly Area Manager meetings agendas and regional event plans |
| |Codes invoices for Event Specialists and accurately records expenses. |
| |Collaborates and aligns with marketing coordinator to ensure consistent approach across the board. |
|Internal Relationships |Develops effective working relationships with FMG employees and responds to queries in a timely manner |
|Health & Safety |Complies with safety and wellbeing policy and procedures, including accident and incident reporting and |
| |hazard management requirements |
| |Works in a safe manner at all times and does not undertake activities without appropriate training |
|COMPETENCIES |
|*see competency framework for behaviours expected at each level |Expected Level |
|Customer Driven (Internal & External) |Competent* |
|A commitment to understanding the needs and best interests of both internal and external customers, in order to| |
|provide them with outstanding customer service and help them to make informed decisions. | |
|Accountability |Competent* |
|Taking personal ownership of decisions, behaviour, and development, and being responsible for how these actions| |
|impact on the wider organisation and customers. | |
|Adaptability |Competent* |
|Demonstrating a willingness to engage in a changing environment and being flexible and comfortable working with| |
|change. | |
|Motivation and Drive |Intermediate* |
|The determination to achieve goals and strive for excellence. | |
|Relationship Building |Competent* |
|Developing and maintaining positive, professional relationships that are built on mutual trust and respect. | |
|Accountability |Competent* |
|Taking personal ownership of decisions, behavior, and development, and being responsible for how these actions | |
|impact on the wider organisation and customers. | |
|Team Work |Intermediate* |
|Making a positive contribution to the FMG team and collaborating effectively with others to achieve objectives.| |
|KNOWLEDGE |
|Qualifications |Relevant qualification or relevant experience desirable. |
|Business Awareness |Understands the internal workings of FMG and how business works; understands FMG's position in the |
| |advice and insurance market and knows the competition. |
|SKILLS |
|Written Communication Skills |Able to write clearly and concisely |
|Verbal Communications Skills |Effectively presents information to others, both informally and in meetings |
|Technology Skills |Is confident to use relevant software and technology to its full capacity e.g. MS Word, Excel and |
| |LMS. |
|Listening Skills |Demonstrates active listening skills through eye contact, paraphrasing, appropriate body language |
| |and checking understanding. |
Relationships
|External |Internal |Committees/Groups |
|Clients |Events and Travel Team | |
|Sponsorship & Event partners |Marketing team | |
|Suppliers |Regional Sales Operations Coordinators | |
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Financial Authority Levels
No authority to approve expenditure
Human Resources Authority Levels
• Not applicable
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Agreement
I agree to the outline of the role as contained in this document and recognise that the contents may need to be amended from time to time to reflect changing business requirements.
I as Job holder, allow my Manager to gather information from third parties where necessary for the purposes of performance management.
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Position Description
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