Western University of Health Sciences | Educating tomorrow ...
How Do I Process Amazon Returns?End-User is responsible for their orders when placing purchases through their Amazon Business Account in ELIXIR.Amazon Administrators cannot do a return for End-User. It can only come from the creator of the PO.Steps in Returning an Item:Go to your Amazon Business account and find your Order HistoryEnter the order# and select SearchSelect the items you want to return from the orderSelect how you want to send your item backPut the return authorization inside your package and attach the label to the outside of itSend the item to Central Receiving or the Amazon Locker depending on your option on how you want the items returnedEmail the Purchase Order Inquiry Team (point@westernu.edu) the Amazon PO or order # and the item being returned as well as the refunded amount when completed.Funds of the returned item will be credited back to the FOAPAL in the PO and will not be encumbered. ................
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