Resume & Support Offer
9100 Duarte Rd Unit 214,San Gabriel, CA 91775Tel: (626) 487-3018Email: Alantong777@ 2012Resume & Support OfferWorking since 2004 with full detail pro-folioAlan TongEXECUTIVE SUMMARY:Working structure friendly & supportive My Vision:Supporting team members through passionate and professional views and stepping toward the positive direction which benefits the company, and in order to perform the most effective way to an organized business. With 3 years of managerial experience and strong strategic-planning and people-arrangement for most effective operation. As a workaholic, I am very motivated to work on my person assist task, and even better if any can use my assistant from the team. Career Focus:Other than opening new channels to improve sale strength for the business, I was about to find success in communication and planning proposals such as: negotiating discount rates from shipping and handling to purchasing internationally, With 5 years experience of research, study, & management history in the business of e-commerce with leading customer service, training sale to the best of my ability with the right manner, order managing with full record, inventory control and scheduling incoming nation-wide packages and set dates of container arrival from usual vendors.CORE QUALIFICATIONS:Hands on Experience:Fashion Electronics B-B, Purchasing, & CRM Experience: Accomplish goal & sales in half the time stated on working contact (min: of 30 shipment per day) maintaining increase of 10% per month (category CLOSEOUT) – TOTAL AVERAGE: 45PCBusiness trip under as employee of Fashion Electronics: HKTDC & Global Source Tradeshow for : 1- purchasing assistant from research, review market, and check out assign electronics from Owner, 2- 80% of the products on the featuring category was from my research, as the marketing and the sales team of the company display during the CES show a few weeks back (feel free to download the sample catalog that I created for them if you are interested, acode7. Secondary plan for this business trip was for me to deal with a billion dollar client that they have, one of the largest wholesalers of mobile electronics, with the owner who started deal at the age of 19 thru selling mobile accessories and smart phone chargers, the plan was for me to improve the communication that the owner was having trouble with the client, about FE owners manufacturer connects and disclosure of listing and material used in manufacturing the custom product , but since I did not have a Visa to China, I miss the trip and stay in Hong Kong & Macau for more retail researching. Going over earphones & documentary available (references available for contacting business trip organizer) , Hosting & Operation import Management: Plan out business trip road map for combine purchase from 6 different manufacturers (indoor gardening from bulbs, reflectors, m-ballast, e-ballast, & hangers and packaging of combine items into a single grow light system) , the idea was to package it in the smallest size & cost effective possible, in Oct 2010 for A&F Global Investment Inc.Host A TRADE SHOW : Long Beach Convention Produce media videos to and promote the indoor gardening show that I host on OCT, 22 TO 23. LBC , training assistants to key manner and sell point to the different and ranges of mass production to special orders for Hydroponic equipmentAssisting marketing director, and promote booth at CES 2012 through / blogging/ website/ & Client account & relations managementIntelligence & marketing training: (well taught by Jeff ex-marketing director of FE" super smart, learn what I can, and owner was mistreating everyone, that is the reason we all left, and no sales can last in this folded company that would not be in trouble for unfolding. Handling the a important client of Fashion Electronics, Mark Z. and meeting with your assistant for chargers distribution for a 19year genius that made a billion in this first year of open by selling direct to Gas station & Airplane.Inventory control - , excel, & Robert with OMS from the 8-30k versionBudget development & brand promotion eVogue Fm transmitter, sold top 10 in main category and third on the secondary category, 20-30 pc, with $10 profit, on Amazon and unable on Ebay because they were in suspend for an seller account with over 1800fb from their past E-Commerce guide. A day in 1.5 months on AmazonReflex, creative thinking, Daily process:Negotiate rates with UPS, USPS, Fedex, and other shipping rates, and was successfully with marketing plan fulfill from initial discount the second & third were accomplished in less than 2 yearsSet of full documentation and create product catalog 2012 for both fashion electronics & A&F hydroponic series (refer to portfolio)Working with a creative edge, plus knowing what the priority is. Even if the odds are against you, driving thru problems, in the hopes of getting business on the right track for a healthier and more production business and work space. Seeing the missing pc to the puzzle and complete it, for benefit company as if it was my own, and leading employees with smile instead of force, pulling the passion out of each employee to the field where it suits them best from A&F Global InvestmentGeneral products connections, max out sales and shipments while lowering cost of import (better cash flow) & increase its value , to professional support and hard work to show clients that we care Being the most professional consumer and tech support member that I can be to reassure and build trust with our client base 24 hours guarantee of email and assisting customers with question & even on weekends, and build Q&A as I respond to questions and similar issues that are likely to be a question that another customer would ask. Instead of using a cyber-clone type E-Commerce development and promoted to e-commerce director of Tesonic USA BRANCH UNDER FASHION ELECTRONICS IN WHICH I SIGN MY CONTACT TO.Working Reference from Oct, 2009 to Jan, 2012Position: E-Commerce Account Manager Date From: __Jan. 15 of 2010 To: _ _Jun. 15 of 2010 Refer: GeorgeCompany Name: Address & contact: __185 Sunset Ave, 1st floor City of Industry, CA 91745______Summary:Professional training from warehouse Organization (including the use of forklift) to account management Position: Sales Manager to Wholesale Director Date From: (full)____July 1 of 2010 To: ________Jan 22 of 2011Company Name: A&F Global Investment Address & contact: 14255 Don Julian Ave, City of Industry, CA 91746____Summary: (from july,2011-oct,2011 part time) Refer: Jeff GanE-commerce Development, managing and training other employees, set and host meeting and tradeshows, full planning, company policy, and new employee handbook for a easier and more organize operation Work with Kevin I.T. from Option e-commerce under Wilson's team from product catalog to pricing and description for hydroponic appliances, and with his great management software, managing was easy and sales were increasing very quick.Position: E-Commerce Development to director Date From: ___ July 5 of 2011_____ To: _____Jan 10 of 2011_____Company Name: Tesonic & FE Inc. Address & contact: 16068 Kaplan Ave. 91746 (west 91746) ________________1010 West Moore Ave., Rockville, MD (east 20850) , 617 & 616 Dover road, Rockville, MD (east 20850) Summary: (full time from 07/---10/11) & (from 11/11-01/12 part time) Refer: Quincy X., Ning, / / eVogue.us / / plus full web + catalog + document originals for fashionelectronics. / using & that AF created when I was at Tesonic using Ipage. eVogue brand promotion, complete terms to contact in 1/3 of the time, with stable increase of sales start at 30 pc per day to 10% increase monthly and I was only selling close out itemLeft because they wanted me to do a category that I was personally no interested in, plsu they did not pay me for the part time salary that I was support to receive for 2 days per week from Nov to Jan 8th, 2012 at my full time salary of $4,000 per month, which totals to be around $2,000 plus of non-receive salary plus they would not allow me to get my computer back, so I quit.Most Valuable Professional ExperiencePosition: Sales & Customer SupportCompany: WEC Enterprise INC.From: Jun 2007 To: Jul 2009Address: 709. E Cedar Ontario CA Building multiple successful Ebay-Stores and RMAsSuccessfully met the standards of Amazon-fullfillment (save labor on customer service and packaging) Strategic partnershipsGenerated over 200% of business in resulting from opening new sale channels ( ; ; website ; Google-checkout)Provided operational support for high-volume shipment and import containersAssisting in market and directing the right chose of product selection for "Genki-Tuning" and Auto-Tech automotive performance parts and accessoriesWeekly Sales Report- profit, stock control, AR usedSearch word & key word build up & fully use available web tools to increase business with less Google ads cost / S.E.O. and research thru self educationCompany Name: G-Traded (CKJC.trading - Amazon Account x1) Closed a week after name change from Address & contact: 8862 Greenwood Ave, San Gabriel CA 91775 Summary: (from july,2011-oct,2011 part time)*Maintain complete Amazon account, making at net profiting averaging 1500 to 2500 a week tablet casing*listing 150 lists or less, average 60-100 pc with $3-12 dollar profit margin (hot season)But Amazon close it saying that it was related to another account and will not be able to open any sale account without any reasonSummary of SkillsCashiering and Computer Register ExperienceData Entry ExperienceTen Key Calculator by touchKnowledge of computer: (MS Word, Excel, Powerpoint, PhotoShop, & Quickbook)Re-seller relationship optimizationInternet marketingNegotiation skills - lower UPS shipping cost and receive 40% discountStrategic partnershipsCustomer Service Management - assure customer happiness without lost to companyExperienced w/ mult-task work: (managing a team of 3 for product pics, product description, analyze the success of the listing and improve sale through related sales / up sell / & cross-sells)Experience with the use of forklift for warehouse stock control Creative with DisplaysEnthusiastic Team MemberFast Learner and willing to learnOMS- Inventory & accounting managementBuilding Multiple Successful Ebay Accounts & Amazon fullfillment AccountReply 150 emails w/ issue of RMA, Sales, Shipping, & Shipping inquires within 120 minutesMaster control of programs for online sales, payment, customer service, and shipping & handling through Using and master the features and function of: Vendio, Marketplaceadvisor, and Terapeak Marketing for Ebay, Magento for website, UPS Worldship for s/h & supplies, and dazzle for USPS shipmentGreat understanding of each product being sold, writing out instructions (buyer guide , product catalog, user menu write up, and marketing SEO experience) example availableAccomplishmentsR.O.P. Alhambra School District (2003) -Certifications of Auto SpecialistSan Marino High School Senior Year (2004)- student of the month:Spark plug of the class & cooperative learningCo-Cut retail sale training completed in March of 2004WEC Enterprise (2008) -Lead a team of 3 for retail & e-commerce product marketingA&F Global Investment Inc. (2010)-Promoted to management level of (Sales)Negotiation with UPS result in lower shipping cost by 40% , in 1.5 yrs of business historyEducationSan Marino High School Diploma (2004) multiple student of the month received Cutco retail sales training, and knowing others expression (JAN, 06)Over 30 units toward getting AA Degree in child-development (2006)Relevant coursework sales training from Cutco: Fundamentals of Communication, Strategic Sales, Retail Marketing, E-commerce marketingMastered video production for products that I was in charge of marketing Professional AffiliationsInternational Business Communicators in 2010Trip to Hong Kong tradeshow & expo, seeing what is the hottest selling product in the category that I was in charge of, hoping to bring success to company toward a positive direction set contract to the working contract sign & dated by top 2 share owners of the business from Fashion ElectronicsKeywordsMY CREATIVE SIDE: Email marketing, Ebay store and Amazon Account builder, Google AdWords, SEO, blogging, account management, 5 years OF total Marketing study & experience, business development planning, project management (no yet affective or put to use) , product development in creative ways including the original camera mount similar to Go-Pro before they came out & adjustable endlinks from studies of Japanese performance automotive tuning books & 10years of magazine research and thread mark, International experience includes assisting my mother in organizing her relations & productivity for self improvement in problem resolving, Account management, AP/AR, accounts payable, accounts receivable (OMS) , & inventory control mastered ................
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