1.Introduction - Government of New York



Corning Tower, Empire State Plaza, Albany, NY 12242 | | customer.service@ogs. | 518-474-6717Payment Processing Services RFI #79008This RFI is posted on the Procurement Services website: nyspro.ogs. and the New York State Contract Reporter website: : August 24, 2018Due date has been extended to September 14, 2018Response Submission Deadline: September 14, 2018, 5:00PM (Eastern)Submission and inquiries shall be made by e-mail to the following address: marybeth.buhrmaster@ogs. and copy sent to HYPERLINK "mailto:OGS.sm.PS_SW_EVTA@ogs." OGS.sm.PS_SW_EVTA@ogs.Please include “RFI 79008 <Vendor Name>” in the Subject line of your e-mailThis is NOT a Request for Proposal, Invitation for Bid, nor a Solicitation. THIS IS A REQUEST FOR INFORMATION ONLY.Vendor Community Request For Information (RFI)Table of Contents TOC \o "1-3" \h \z \u Section 1. Introduction PAGEREF _Toc421708565 \h 3Section 2. Purpose and Objective PAGEREF _Toc421708566 \h 3Section 3. Pertinent Dates PAGEREF _Toc421708567 \h 4Section 4. Inquiries.......................................................................................................................................4Section 5. Submission of Response Forms PAGEREF _Toc421708569 \h 4AttachmentAttachment 1. RFI Vendor Response and Information Form.............................................Excel Spreadsheet1.IntroductionThe New York State Office of General Services Procurement Services (OGS) is issuing this Request for Information (RFI) to obtain information from vendors who provide Payment Processing Services including:The online and offline acceptance of the four nationally recognized credit cards (Visa, MasterCard, Discover and American Express) and debit cards. ACH payments including but not limited to electronic check (eCheck) services. Payment Gateway Services.Point of Sales (POS) terminals.The services will be utilized by NYS Authorized Users. This RFI is not a Request for Proposal (RFP) or an Invitation for Bid. Responses to this RFI will not be used as part of a vendor selection process nor will the responses result in the award of a contract for such services. Any responses received in reference to this RFI will be treated as information only.2. Purpose and ObjectiveTo provide the most user-friendly, efficient and cost effective contracting resource for Authorized Users of New York State Contracts. OGS is issuing this RFI to obtain vendor feedback on a variety of factors including connectivity and interfaces that will enable Authorized Users to securely access the various payment gateway services. OGS may use the responses received from this RFI as potential input to develop requirements for a potential future solicitation for Payment Processing Services. Using the information acquired through this RFI, OGS will review available options and solutions and make a determination regarding future contracting strategies.For purposes of this RFI, the following are defined as:Authorized User (AU): Authorized User shall have the meaning set forth in State Finance Law Section 163(1)(k) and includes, but is not limited to, New York State Agencies, political subdivisions, local governments, public authorities, public school and fire districts, public and nonprofit libraries, and certain other nonpublic/nonprofit organizations.Payment Processing Services: Payment processing of the four nationally recognized credit cards (MasterCard, Visa, Discover and American Express branded cards), online/offline debit cards, ACH payment services (e.g., eCheck, ACH debit, ACH credit), and other future forms of electronic payment processing. Additionally, payment processing services include a secure payment and reconciliation method for processing and transferring funds from one organizational account to another. Payment Gateway Services: Services that facilitate the transfer of information (e.g., a payment transaction) between a payment portal (e.g., website, mobile phone or interactive voice response service) and the payment processor or acquiring bank to ensure that the information passes securely (e.g., process, verify, encrypt) between the customer and the Authorized User. Point of Sales (POS) Terminal: A hardware system (e.g., electronic device or portable device) or software based system that can be used for processing card payments at Authorized User locations. It is the objective of this RFI to:Develop a general understanding of the process associated with processing and transferring funds from one organizational account to another by use of payment gateway services and compatible POS terminals. Identify the payment gateways and manufacturers. Identify the make/model of the POS terminals.Identify market trends in the payment processing industry.OGS will provide all notifications on bidding opportunities through the New York State Contract Reporter site at . To receive information on OGS bidding opportunities YOU MUST REGISTER FOR THE NEW YORK STATE CONTRACT REPORTER AT: and navigate to the “I want to find contracts to bid on” page to register for your free account. If you do not register for the New York State Contract Reporter, you will not receive information on OGS bidding opportunities. The State of New York appreciates your time and assistance in this information collection process. 3.Pertinent DatesMilestoneDate and TimeRFI Release DateAugust 24, 2018RFI Response Due DateSeptember 14, 2018, 5:00PM (Eastern)4.InquiriesTo ensure that vendors fully understand the scope of this request and that responses are received in the proper format as outlined within this RFI, OGS will receive questions from vendors. Please submit questions via email to Marybeth.Buhrmaster@ogs. and copy to OGS.sm.PS_SW_EVTA@ogs.. 5.Submission of Response FormsTo facilitate the review of the responses, please provide the information using the RFI Vendor Response and Information Form (Attachment 1, detailed below). Attachment 1. RFI Vendor Response and Information FormResponses can only be made within the cells highlighted in “Yellow”. Though there are no character limitations to the cells, we would appreciate your responses being concise.Vendors to provide OGS their business information.Section 1.1 Vendor InformationSection 1.2 Vendor Information – Specific to SolicitationSection 1.3 Contracts with other Governmental EntitiesSection 1.4 Other CommentsOGS requests that vendors respond to all questions within Attachment 1. If a question cannot be answered, provide a brief explanation as to why the question cannot be answered. For Example, “N/A - outside the scope of available business offering”. Please do not leave blanks. Please do not include actual pricing or cost estimates in this response. This is not a bid and cost information will not be reviewed or evaluated.Please rename the excel document entitled “RFI 79008 Attachment 1” with the following naming convention: RFI 79008 <Insert Vendor Name>.docx and send your response electronically to OGS Procurement Services at Marybeth.Buhrmaster@ogs. and copy to OGS.sm.PS_SW_EVTA@ogs. no later than September 14, 2018, 5:00 p.m. (Eastern). The State will not be liable for any costs of work performed in the preparation and production of any RFI response. All responses to the RFI shall become the property of the State of New York.Vendors are requested to respond to all questions. This RFI is issued as a means for collecting market research; solely for information and planning purposes. A response does not bind or obligate the responder or the New York State Office of General Services to any agreement of provision or procurement of services referenced. No contract can or will be awarded based on RFI submissions. Since this RFI is designed as a tool to collect information and will not result in a procurement contract, it does not fall under the requirements of State Finance Law §§139-j and 139-k (the Procurement Lobbying Law) and there is no restricted period. However, OGS asks that you direct your questions and responses in writing to the email address listed on the cover page. Confidential, trade secret or proprietary materials as defined by the laws of the State of New York must be clearly marked and identified as such upon submission by the Vendor. Marking the response as “confidential” or “proprietary” on its face or in the document header or footer shall not be considered by the Commissioner or Authorized User to be sufficient without specific justification as to why disclosure of particular information in the response would cause substantial injury to the competitive position of the Vendor. Vendors/Contractors intending to seek an exemption from disclosure of these materials under the Freedom of Information Law must request the exemption in writing, setting forth the reasons for the claimed exemption. The State’s receipt/acceptance of the claimed materials does not constitute a determination on the exemption request, which determination will be made in accordance with statutory procedures. Properly identified information that has been designated confidential, trade secret, or proprietary by the Vendor will not be disclosed except as may be required by the Freedom of Information Law or other applicable State and federal laws.OGS reserves the right to have follow-up communications with individual Vendors who respond to the RFI. The State reserves the right to request RFI respondents to present supplemental information clarifying their responses, either in writing or in formal presentation. ................
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