Credit Card Company Convenience Fee Rule Summary
Convenience Fee Rules SummaryApplicable to Visa, MasterCard, American Express and Discover(last updated 12/5/2014)Visa continues to have the most restrictive Convenience Fee Rules, so the following are based on their Government and Higher Education Program Guidelines.Variable (percentage or tiered) and flat convenience fees are allowed on all cards (credit/debit) payments made on all payment channels (POS, Web, IVR, MO/TO) - note: Visa refers to these as “service fees”.VISA must be accepted on all payment channels where the product may be purchased. (i.e. online and POS)Service fees do not have to be applied uniformly to all payment methods (e.g. a service fee of 2% could be charged for credit/debit cards, and no service fee for e-checks).The “service fee” transaction must be processed as a second transaction, which allows it to be displayed as a separate line on the cardholder statement.Notes:In order to assess a flat, tiered, or percentage based service fee for payments, the merchant must submit a request for the merchant account to be included within the Government and Higher Education Program. Once the request is submitted to Elavon (the State’s merchant processor) it will take approximately 4 weeks to receive Visa approval.At this time, adding a convenience fee to payments made at POS terminals requires substantial technical support and development - due to limitations of the POS device software. ................
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