ANA Privacy Policy

ANA Privacy Policy

Basic Policy

Built on a foundation of security and trust "the wings within ourselves" help to fulfill

the hopes and dreams of an interconnected world.

"/"XJMMBMXBZTPFSTBGFBOEIPTQJUBCMFTFSWJDFXJUIJOUIF BJS USBOTQPSUBUJPO JOEVTUSZ JO BDDPSEBODF XJUI UIF BCPWF .JTTJPO4UBUFNFOU 8JUIJO "/"`T CVTJOFTT PQFSBUJPOT PVS DVTUPNFST` QFSTPOBM JOGPSNBUJPO JT FTTFOUJBM JO PSEFS GPS VT UP QSPWJEF GVMMZ TBUJTGBDUPSZ TFSWJDFT 8F SFDPHOJ[F UIF JNQPSUBODF PG UIF JOGPSNBUJPOSFDFJWFEGSPNPVSDVTUPNFST BOENBLFFPSUTUP UBLF UIF VUNPTU DBSF JO IBOEMJOH TVDI JOGPSNBUJPO *O PSEFS UP IBWF PVS DVTUPNFST VUJMJ[F "/" XJUI B TFOTF PG TBGFUZ BOE USVTU XF FEVDBUF PVS FYFDVUJWFT BOE FNQMPZFFT UIPSPVHIMZ BCPVU MBXT BOE DPNQBOZ SFHVMBUJPOT SFMBUFE UP QFSTPOBM JOGPSNBUJPO BOE IBWF FTUBCMJTIFE PVS DPNQBOZ`T TUSVDUVSF UP JODMVEF NFBTVSFT GPS TBGFUZ UIFSFCZ FYFSUJOH NBYJNVN FPSU UPXBSE BQQSPQSJBUF NBOBHFNFOU BOE VTF PG FBDIDVTUPNFS`TQFSTPOBMJOGPSNBUJPO

Chapter 1. Handling of Personal Information at ANA

1. *OUSPEVDUJPO

5IF 1SJWBDZ 1PMJDZ FYQMBJOT IPX QFSTPOBM JOGPSNBUJPO PCUBJOFE CZ "/" GSPNDVTUPNFSTJTVUJMJ[FE1MFBTFSFBEUIJT1SJWBDZ1PMJDZDBSFGVMMZXIFO VTJOH"/"TTFSWJDFTBOEQSPEVDUT6TFPG"/"TTFSWJDFTBOEQSPEVDUT DPOTUJUVUFTBTIBWJOHGVMMZVOEFSTUPPEBOEBHSFFEUPUIJT1SJWBDZ1PMJDZ

2 .4DPQFPGBQQMJDBUJPO

5IF 1SJWBDZ 1PMJDZ XJMM BQQMZ XIFO DVTUPNFST VTF "/"T TFSWJDFT BOE QSPEVDUT

3 .1VSQPTFPGVTJOHQFSTPOBMJOGPSNBUJPO

"/" VUJMJ[FT QFSTPOBM JOGPSNBUJPO PCUBJOFE GSPN DVTUPNFST GPS UIF GPMMPXJOHQVSQPTFT 3FTFSWBUJPOT UJDLFUTBMFT DIFDLJO BJSQPSUTFSWJDFT BOEJOqJHIUTFSWJDFT

XJUISFHBSEUPBJSUSBOTQPSUTFSWJDFT 3FTFSWBUJPOT UJDLFUTBMFT DIFDLJO BOEBJSQPSUTFSWJDFTGPSJOUFSMJOF

USBOTQPSUBUJPO KPJOUBDDFQUBODFPGDBSSJBHF DPEFTIBSF TVDDFTTJWF DBSSJBHFBOEDPOTJHOFEDBSSJBHF 4FSWJDFQSPWJTJPOTGPS"/".JMFBHF$MVCNFNCFST (VJEBODF QSPWJTJPO BOENBOBHFNFOUPGPUIFSTFSWJDFTBOEQSPEVDUT PFSFECZ"/" "MMPQFSBUJPOTJODJEFOUBMPSSFMBUFEUPUIFBCPWFr *NQMFNFOUBUJPOPGRVFTUJPOOBJSFTDPODFSOJOHTFSWJDFBOEQSPEVDUT FUD PFSFECZ"/" %FWFMPQNFOUPGOFXTFSWJDFTBOEQSPEVDUT (VJEBODF PQFSBUJPO NBOBHFNFOUBOEJOGPSNBUJPOQSPWJTJPOGPSWBSJPVT FWFOUTBOEDBNQBJHOT /PUJpDBUJPOPGTFSWJDFTBOEQSPEVDUTPFSFECZ"/" (VJEBODF PQFSBUJPO NBOBHFNFOUBOEOPUJpDBUJPOPGTFSWJDFT QSPEVDUT FWFOUTBOEDBNQBJHOTPG"/"(SPVQDPNQBOJFTBOEQBSUOFSDPNQBOJFT 3FTQPOTFUPJORVJSJFTBOESFRVFTUT

4 ."DRVJTJUJPOPGQFSTPOBMJOGPSNBUJPO

"/"XJMMPCUBJOUIFGPMMPXJOHQFSTPOBMJOGPSNBUJPOCZGBJSBOEBQQSPQSJBUF NFBOTGPSUIFQVSQPTFPGBDIJFWJOHUIFQSFWJPVTMZNFOUJPOFEQVSQPTFT 1FSTPOBMJOGPSNBUJPOQSPWJEFEUP"/"CZUIFDVTUPNFSUPBQQMZGPS"/"`T

TFSWJDFT FUD 5IFDVTUPNFS`TOBNF BEESFTT UFMFQIPOFOVNCFS GBYOVNCFS FNBJM BEESFTT CVTJOFTTDPOUBDU NBJMJOHBEESFTT QIZTJDBMBOENFEJDBM JOGPSNBUJPOSFMBUJOHUPCPBSEJOHBOEDSFFEBM SFMJHJPVTEJFUBSZSFTUSJDUJPOFUD *OGPSNBUJPOPO"/".JMFBHF$MVCNFNCFSTIJQBOEJOGPSNBUJPOSFMBUFEUP UIFVTBHFPGBQQMJDBCMFTFSWJDFT FUD 5IFDVTUPNFS`T"/".JMFBHF$MVCNFNCFSTIJQOVNCFS NFNCFSDBSE UZQF NFNCFSTFSWJDFRVBMJpDBUJPO NFNCFSTIJQBSFB NJMFBHFTUBUVT DSFEJUDBSEOVNCFSBOEFYQJSBUJPOEBUF OFFEGPSXIFFMDIBJSBOEPUIFS TQFDJBMBSSBOHFNFOUT qJHIUSFTFSWBUJPOBOEDBODFMBUJPOJOGPSNBUJPO CPBSEJOHTUBUVT FUD

"/" XJMM OFWFS PCUBJO BOE VTF JOGPSNBUJPO PG B TFOTJUJWF OBUVSF UP UIF DVTUPNFS IFSFJOBGUFS TFOTJUJWF JOGPSNBUJPO

TVDI BT JOGPSNBUJPO PO SBDF CFMJFGT TPDJBMTUBOEJOH IJTUPSZPGJMMOFTT DSJNFSFDPSET BOEIJTUPSZ PGIBWJOHCFFOBGGMJDUFECZDSJNF VOMFTTSFRVJSFECZMBXTBOESFHVMBUJPOT PSCZUIFDPOTFOUPGUIFDVTUPNFS

5 .$IPJDFCZUIFDVTUPNFS

"T B SVMF "/" PCUBJOT QFSTPOBM JOGPSNBUJPO CZ UIF WPMJUJPO PG UIF DVTUPNFS $VTUPNFST NBZ FYQFSJFODF EJTBEWBOUBHFT JG UIFZ SFGVTF UP QSPWJEF UIFJS QFSTPOBM JOGPSNBUJPO TVDI BT CFJOH VOBCMF UP NBLF VTF PG UIF WBSJPVT TFSWJDFT QSPWJEFE CZ "/" PS CFJOH VOBCMF UP SFDFJWF DBNQBJHO OPUJDFT BOE PUIFS "/" JOGPSNBUJPO CFDBVTF B QBSU PG UIF GVODUJPOT PG "/"T TZTUFN CFDPNF JOPQFSBCMF BOE UIFSFCZ VOBWBJMBCMF 1MFBTFOPUFUIBUDVTUPNFSTNBZDIBOHFUIFJSDPOUBDUJOGPSNBUJPOBTXFMM BTUIFJSEFDJTJPOPOXIFUIFSPSOPUUIFZXJTIUPSFDFJWFFNBJMNBHB[JOFT BUBOZUJNFUIFZXJTI JOBNBOOFSEFTJHOBUFETFQBSBUFMZCZ"/"

6 .%JTDMPTVSFBOEQSPWJTJPOPGJOGPSNBUJPOUPBUIJSEQBSUZ

"/"XJMMOPUEJTDMPTFPSQSPWJEFQFSTPOBMDVTUPNFSJOGPSNBUJPOUPBOZUIJSE QBSUJFT FYDFQU VOEFS UIF GPMMPXJOH DJSDVNTUBODFT "MTP DVTUPNFST QFSTPOBMJOGPSNBUJPOJODMVEJOHTFOTJUJWFJOGPSNBUJPOXJMMOPUCFEJTDMPTFEPS QSPWJEFEUPUIJSEQBSUJFTVOEFSBOZDJSDVNTUBODFT VOMFTTBMMPXFECZMBXT BOE SFHVMBUJPOT PS CZ DPOTFOU PG UIF DVTUPNFS /PUF UIBU QSPWJTJPO PG JOGPSNBUJPOUPEBUBTIBSJOHQBSUOFSTBOECVTJOFTTFOUSVTUFEDPNQBOJFTBSF OPUEFFNFEUPDPOTUJUVUFEJTDMPTVSFPSQSPWJTJPOUPUIJSEQBSUJFT

$VTUPNFSDPOTFOUIBTCFFOPCUBJOFE

%JTDMPTVSFPSQSPWJTJPOJTSFRVJSFEXJUIJOUIFTDPQFBMMPXFECZMBXTPS SFHVMBUJPOT

%JTDMPTVSFJTSFRVJSFEUPQSPUFDUIVNBOMJGF IFBMUI PSQSPQFSUZJODBTFT XIFSFPCUBJOJOHDVTUPNFSDPOTFOUJTEJDVMU

%JTDMPTVSFJTSFRVJSFEUPDPPQFSBUFXJUIUIFQVCMJDBBJSTPGOBUJPOBMPS MPDBMHPWFSONFOUT BOEXIFOPCUBJOJOHDVTUPNFSDPOTFOUJTMJLFMZUP IJOEFSUIFBENJOJTUSBUJPOPGQVCMJDBBJST

%JTDMPTVSFPSQSPWJTJPOPGJOGPSNBUJPOBTTUBUJTUJDBMEBUB JOBGPSNBUUIBU EPFTOPUEJTDMPTFUIFDVTUPNFS`TJEFOUJUZ

1SPWJTJPOPGJOGPSNBUJPOBTBSFTVMUPGUIFTVDDFTTJPOPGCVTJOFTTEVFUPB NFSHFS DPNQBOZTQMJU USBOTGFSPGCVTJOFTTPSPUIFSXJTF

1SPWJTJPOPGJOGPSNBUJPOJOBDDPSEBODFUPQSPDFEVSFTCBTFEPOMBXTBOE SFHVMBUJPOT VOEFSUIFDPOEJUJPOUIBUUIFGPMMPXJOHJOGPSNBUJPODBOCF FBTJMZDIFDLFECZUIFDVTUPNFSTUIFNTFMWFTUISPVHIUIF"/"XFCTJUF FUD BOEUIBUUIFDVTUPNFSTIBWFOPUEFDMBSFEUIFJSXJTIUPSFGVTF QSPWJTJPOPGUIFJSJOGPSNBUJPO

The purpose of obtaining information is to provide such information to a third party Specific personal data items to be provided to a third party The means by which such personal information is provided to a third party Provisions of information will be suspended upon the customers' request Methods for accepting requests from customers

7. %BUBTIBSJOH

"/"XJMMTIBSFDVTUPNFSJOGPSNBUJPOBTGPMMPXT

Scope of Data Sharing

"/")0-%*/(4*/$

"JS+BQBO$P -UE "/"8*/(4$P -UE

"/"4BMFT$P -UEDPNQBOJFT

Purpose of use by the user

'PSEFWFMPQNFOUPGOFX 1SPWJTJPOPGBJS TFSWJDFTBOEQSPEVDUT FUD USBOTQPSUBUJPOTFSWJDFT

'PSOPUJpDBUJPOPGOFX QSPEVDUTBOETFSWJDFTCZ EJSFDUNBJM FUD

'PSEFMJWFSZBOEUSBOTGFSUP SFMFWBOUDPNQBOZJOUIF FWFOUPGBOJORVJSZ BQQMJDBUJPOGPSVTFPSPUIFS SFRVFTUGSPNBDVTUPNFS SFHBSEJOHQSPEVDUTBOE TFSWJDFTQSPWJEFECZ"/" (SPVQDPNQBOJFT

'PSBQQSPQSJBUFBOE TNPPUIGVMpMMNFOUPGPUIFS USBOTBDUJPOTXJUI DVTUPNFST FUD

1SPWJTJPOPGJOGPSNBUJPOSFRVJSFE GPSUPVST IPUFMT BOEPUIFSBJS USBWFMTFSWJDFTBOESFMBUFE PQFSBUJPOT

Personal information items to be shared

"/".JMFBHF$MVCNFNCFSTIJQOVNCFS DVTUPNFS OBNF BEESFTT UFMFQIPOFBOEGBYOVNCFST FNBJM BEESFTT CVTJOFTTDPOUBDU OBNFPGDPNQBOZ EFQBSUNFOU UJUMF BEESFTT UFMFQIPOFBOEGBYOVNCFST

NBJMJOHBEESFTT NFNCFSDBSEUZQF NFNCFSTFSWJDF RVBMJpDBUJPO NFNCFSTIJQBSFB NJMFBHFTUBUVT DSFEJU DBSEOVNCFSBOEFYQJSBUJPOEBUF OFFEGPSXIFFMDIBJS BOEPUIFSTQFDJBMBSSBOHFNFOUT qJHIUSFTFSWBUJPOBOE DBODFMBUJPOJOGPSNBUJPO CPBSEJOHTUBUVT FUD

"/".JMFBHF$MVCNFNCFSTIJQ OVNCFS DVTUPNFSOBNF BEESFTT UFMFQIPOFBOEGBYOVNCFST FNBJM BEESFTT CVTJOFTTDPOUBDU OBNFPG DPNQBOZ EFQBSUNFOU UJUMF BEESFTT UFMFQIPOFBOEGBYOVNCFST

NBJMJOH BEESFTT NFNCFSDBSEUZQF NFNCFS TFSWJDFRVBMJpDBUJPO NFNCFSTIJQBSFB NJMFBHFTUBUVT DSFEJUDBSEOVNCFSBOE FYQJSBUJPOEBUF OFFEGPSXIFFMDIBJS BOEPUIFSTQFDJBMBSSBOHFNFOUT FUD

Party responsible for management of personal information

"MM/JQQPO"JSXBZT$P -UE

"/"4BMFT$P -UEDPNQBOJFT "/"4BMFT$P -UE"/"5PVST$IJOB$P -UE #FJKJOH

"/"5PVST$IJOB$P -UE 4IBOHIBJ #SBODI0DF

"/"4BMFT"NFSJDBT"/"4BMFT&VSPQF-UE

8 .#VTJOFTTFOUSVTUNFOU

*OQSPWJEJOHQSPEVDUTBOETFSWJDFTUPDVTUPNFST "/"NBZFOUSVTUBQBSU PG JUT CVTJOFTT PQFSBUJPOT UP UIJSE QBSUJFT UP XIJDI QFSTPOBM JOGPSNBUJPO NBZ BMTP CF EJTDMPTFE UP UIF FYUFOU SFRVJSFE UP BDIJFWF UIF QVSQPTF PG UIF FOUSVTUNFOU *O UIFTF DBTFT "/" XJMM JNQMFNFOU BMM BQQSPQSJBUF NFBTVSFT JO NBOBHJOH BOE TVQFSWJTJOH TVDI UIJSE QBSUJFT UP TBGFHVBSE UIF IBOEMJOH PG DVTUPNFSTQFSTPOBM JOGPSNBUJPO JODMVEJOH FTUBCMJTIJOH BHSFFNFOUTPOUIFIBOEMJOHPGTVDIQFSTPOBMJOGPSNBUJPO

9 .5SBOTGFSUPPVUTJEFPG+BQBO

*G "/" QSPWJEFT DVTUPNFSTQFSTPOBM JOGPSNBUJPO UP UIJSE QBSUZ CVTJOFTT PQFSBUPSTPVUTJEFPG+BQBO JODMVEJOHCVTJOFTTFOUSVTUFEDPNQBOJFTBOE EBUB TIBSJOH QBSUOFST "/" XJMM UBLF OFDFTTBSZ BOE BQQSPQSJBUF NFBTVSFTJOLFFQJOHXJUIMBXTBOESFHVMBUJPOT

10 ..BOBHFNFOUPGQFSTPOBMJOGPSNBUJPO

*O SFDFJWJOH DVTUPNFSTQFSTPOBM JOGPSNBUJPO "/" XJMM NBOBHF TVDI JOGPSNBUJPOBDDPSEJOHUPUIFTUSJDUFTUTUBOEBSETBOEUBLFUIFVUNPTUDBSF UP QSFWFOU MFBLT MPTT PS BMUFSBUJPOT "/" FOTVSFT UIBU UIF CPBSE NFNCFST BOE FNQMPZFFT BSF QSPQFSMZ USBJOFE SFHBSEJOH BQQSPQSJBUF IBOEMJOH UP TBGFHVBSE UIF TFDVSJUZ PG JOGPSNBUJPO JEFOUJGZJOH JOEJWJEVBM DVTUPNFST "O BQQSPQSJBUF SFUFOUJPO QFSJPE GPS QFSTPOBM JOGPSNBUJPO XJMM CF FTUBCMJTIFE JO BDDPSEBODF XJUI UIF QVSQPTF GPS XIJDI TVDI JOGPSNBUJPO JT VTFE "GUFS UIF QVSQPTF PG UIF JOGPSNBUJPO IBT CFFO BDIJFWFE "/" XJMM EJTQPTF PG UIF JOGPSNBUJPO JO RVFTUJPO CZ BQQSPQSJBUF NFUIPET

11. 3FRVFTUBCPVUIBOEMJOHPG1FSTPOBM*OGPSNBUJPO

*G "/" SFDFJWFT B SFRVFTU GSPN B DVTUPNFS TVCNJUUFE JO UIF NBOOFS TQFDJGJFE GPSUIFEJTDMPTVSF DPSSFDUJPO EFMFUJPO BEEJUJPO EJTDPOUJOVBODF PS FSBTVSF IFSFJOBGUFS EJTDMPTVSF FUD

PG UIF DVTUPNFST QFSTPOBM JOGPSNBUJPO TUPSFE JO B EBUBCBTF IFME CZ "/" UIF SFRVFTU XJMM CF IBOEMFE BDDPSEJOH UP UIF MBXT BOE SFHVMBUJPOT BT GPMMPXT XJUIJO B SFBTPOBCMF UJNFGSBNF BOE TDPQF BGUFS DPOGJSNJOH UIBU UIF SFRVFTU XBT TVCNJUUFE CZ UIFDVTUPNFSUIFNTFMWFT

3FRVFTUGPSEJTDMPTVSF 1FSTPOBMJOGPSNBUJPOJUFNTXJMMCFEJTDMPTFEJOBDDPSEBODFXJUIUIF DVTUPNFS`TSFRVFTU

3FRVFTUGPSDPSSFDUJPO EFMFUJPO PSBEEJUJPO $PSSFDUJPO EFMFUJPO PSBEEJUJPOPGQFSTPOBMJOGPSNBUJPOXJMMCFVOEFSUBLFO XIFSFWFSQPTTJCMFBGUFSEVFSFWJFXPGUIFSFRVFTU

3FRVFTUGPSEJTDPOUJOVBODFPSFSBTVSF 5IFVTFPGQFSTPOBMJOGPSNBUJPOJUFNTEFTJHOBUFECZUIFDVTUPNFSXJMMCF EJTDPOUJOVFE BOEUIFSFMFWBOUJOGPSNBUJPOFSBTFEJGTPEFTJSFE JO BDDPSEBODFXJUIUIFTVCNJUUFESFRVFTU)PXFWFS QMFBTFOPUFUIBUTVDI SFRVFTUTNBZQSFWFOUDVTUPNFSTGSPNCFJOHQSPWJEFEXJUITFSWJDFTUIBU UIFZIBEVUJMJ[FE PSNBZJNQFEFUIFQSPWJTJPOPGTFSWJDFTJOBDDPSEBODF UPUIFJSXJTIFT

"/"NBZOPUCFBCMFUPGVMGJMMUIFDVTUPNFSTSFRVFTUTJGDPNQMJBODFXJUI TVDI SFRVFTUT XPVME TFSJPVTMZ JNQBDU "/"T CVTJOFTT PQFSBUJPOT PS SFTVMUJOBWJPMBUJPOPGMBXTBOESFHVMBUJPOT

12 .4VCNJTTJPOPGSFRVFTUGPSEJTDMPTVSF FUD

5IF NFUIPE GPS TVCNJUUJOH SFRVFTUT GPS EJTDMPTVSF FUD PS OPUJGJDBUJPO PG QVSQPTF PG VTF PG QFSTPOBM JOGPSNBUJPO IFSFJOBGUFS SFRVFTUT GPS EJTDMPTVSF FUD

SFDFJWFECZ"/"GSPNDVTUPNFST BSFBTGPMMPXT

3FRVFTUGPSEJTDMPTVSF FUD

.FUIPEGPSTVCNJUUJOHSFRVFTU 1MFBTFTFOEUIFSFRVJSFEEPDVNFOUTCZQPTUBMNBJMUPUIFBEESFTT CFMPX "EESFTT 1FSTPOBM*OGPSNBUJPO)BOEMJOH%FTL "MM/JQQPO"JSXBZT$P -UE ,BNJOPTIJNBDIP /BHBTBLJTIJ /BHBTBLJ +BQBO

3FRVJSFEEPDVNFOUT "QQMJDBUJPOGPSN DIPPTFPOFPGUIFGPMMPXJOHJOBDDPSEBODFXJUI

ZPVSSFRVFTU

'PSNSFRVFTUJOHEJTDMPTVSF 1%'GPSNBU,#

'PSNSFRVFTUJOHNPEJpDBUJPO 1%'GPSNBU,#

'PSNSFRVFTUJOHEJTDPOUJOVBODFPGVTBHF

1%'GPSNBU,#

'PSNSFRVFTUJOHQVSQPTFPGVTF 1%'GPSNBU,#

$VTUPNFSSFRVFTUTGPSEJTDMPTVSF FUD NBZOPUCF BDLOPXMFEHFEJGBOZPGUIFSFRVJSFEJOGPSNBUJPOJTNJTTJOH %PDVNFOUT SFRVJSFE GPS DPOGJSNBUJPO PG JEFOUJGJDBUJPO PG JOEJWJEVBM FUD

'PSUIFJOEJWJEVBM $PQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU

IFBMUI JOTVSBODF DFSUJpDBUF CBTJD SFTJEFOU SFHJTUSBUJPO DBSE XJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU SFTJEFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM /VNCFS $BSE GSPOUQBHFPOMZ

'PSBSFQSFTFOUBUJWF #PUIBOECFMPXBSFSFRVJSFE

-FUUFS PG USVTU MFHBM SFQSFTFOUBUJWFT NVTU QSPWJEF B DFSUJGZJOH EPDVNFOU

%PDVNFOUT UP JEFOUJGZ UIF SFQSFTFOUBUJWF DPQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU IFBMUI JOTVSBODF DFSUJpDBUF CBTJD SFTJEFOU SFHJTUSBUJPO DBSE XJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM/VNCFS$BSE GSPOUQBHFPOMZ

'FF "GFFXJMMCFDIBSHFEEFQFOEJOHPOUZQFPGSFRVFTU'PSEJTDMPTVSF PG NVMUJQMF SFTFSWBUJPOT BOE CPBSEJOH JOGPSNBUJPO FBDI qJHIU XJMM CF DPVOUFE BT POF JUFN PG EJTDMPTVSF 1MFBTF OPUF UIBU IBOEMJOH QSPDFEVSFT NBZ EJFS EFQFOEJOH PO UIF MBXT BOE SFHVMBUJPOT PG UIFSFMFWBOUDPVOUSZ

1MFBTF OPUF UIBU 3FHVMBS "/" SFTFSWBUJPO DPOGJSNBUJPOT BOE CPBSEJOH DPOGJSNBUJPOTBOE3FJTTVJOHPGMPTUDBSET6QEBUJOHNFNCFSJOGPSNBUJPOBSF IBOEMFE PO UIF "/" XFCTJUF IUUQTXXXBOBDPKQFOH

PS BU UIF "/" DPOUBDUDFOUFS3FRVFTUTXJMMPOMZCFDPNQMJFEJGDVTUPNFSJEFOUJGJDBUJPODBO CFDPOGJSNFE

13 ..PEJpDBUJPOPGUIF1SJWBDZ1PMJDZ

"/" NBZ NBLF NPEJGJDBUJPOT UP UIJT 1SJWBDZ 1PMJDZ *G NPEJGJDBUJPOT BSF NBEF EFUBJMTXJMMCFQPTUFEPOUIF"/"XFCTJUF XXXBOBDPKQFOH

TP QMFBTF CF TVSF UP SFBE DBSFGVMMZ UIF DPOUFOUT PG BOZ DIBOHFT UIBU IBWF CFFONBEF

Chapter 2. Handling of personal information of EEA residents at ANA

#FTJEFT $IBQUFS

$IBQUFS BMTP TIBMM CF BQQMJFE UP UIF IBOEMJOH PG QFSTPOBM JOGPSNBUJPO PG QFSTPOT SFTJEJOH JO UIF &VSPQFBO &DPOPNJD "SFB IFSFJOBGUFS SFGFSSFE UP BT&&"

CBTFE PO UIF 3&(6-"5*0/ 0' 5)& &6301&"/ 1"3-*".&/5"/%0'5)&$06/$*-POUIFQSPUFDUJPOPGOBUVSBMQFSTPOTXJUISFHBSEUPUIFQSPDFTTJOHPGQFSTPOBMEBUB BOE PO UIF GSFF NPWFNFOU PG TVDI EBUB BOE SFQFBMJOH %JSFDUJWF&$ *O UIF FWFOU UIBU BOZ QSPWJTJPOT PG UIJT DIBQUFSDPOUSBEJDUUIPTFPGDIBQUFS UIFQSPWJTJPOTPGUIJTDIBQUFSTIBMMQSFWBJM

1. *OUSPEVDUJPO

" HVBSEJBOT DPOTFOU PS QFSNJTTJPO NVTU CF PCUBJOFE JO UIF FWFOU UIBU B DVTUPNFS VOEFS UIF BHF PG VTFT "/"T TFSWJDF BOE DPOTFOUT UP UIJT 1SJWBDZ1PMJDZ5IFEBUBTVCKFDUTDPOTFOUUPUIJT1SJWBDZ1PMJDZNVTUCF PCUBJOFE JO UIF FWFOU UIBU B QFSTPO TVDI BT GBNJMZ NFNCFS BQQMZ GPS "/"TTFSWJDFPOCFIBMGPGUIFEBUBTVCKFDU

2 .3FRVFTUBCPVUIBOEMJOHPG1FSTPOBM*OGPSNBUJPO

*G"/"SFDFJWFTBSFRVFTUGSPNBO&&"SFTJEFOU TVCNJUUFEJOUIFNBOOFS TQFDJGJFE GPS UIF XJUIESBXBM PG DPOTFOU EBUB QPS UBCJMJUZ PS PCKFDUJPO UP EBUB QSPDFTTJOH CFTJEFT $IBQUFS "SUJDMF IFSFJOBGUFS XJUIESBXBM FUD

PG UIF DVTUPNFST QFSTPOBM JOGPSNBUJPO TUPSFE JO B EBUBCBTF IFME CZ "/" UIF SFRVFTU XJMM CF IBOEMFE BDDPSEJOH UP UIF SFMBUFE MBXT BOE SFHVMBUJPOT BT GPMMPXT XJUIJO B SFBTPOBCMF UJNFGSBNF BOE TDPQF BGUFS DPOGJSNJOHUIBUUIFSFRVFTUXBTTVCNJUUFECZUIFDVTUPNFSUIFNTFMWFT

3FRVFTUGPSXJUIESBXBM 1FSTPOBMJOGPSNBUJPOXJMMCFEFMFUFEPSTVTQFOEFEJOBDDPSEBODFXJUIUIF DVTUPNFS`TSFRVFTU XIFSFWFSQPTTJCMFBOEBQQSPQSJBUF BGUFSEVFSFWJFX PGUIFSFRVFTU )PXFWFS QMFBTFOPUFUIBUTVDISFRVFTUTNBZQSFWFOUDVTUPNFSTGSPN CFJOHQSPWJEFEXJUITFSWJDFTUIBUUIFZIBEVUJMJ[FE PSNBZJNQFEFUIF QSPWJTJPOPGTFSWJDFTJOBDDPSEBODFXJUIUIFJSXJTIFT

3FRVFTUGPSEBUBQPSUBCJMJUZ "DPQZPGUIFQFSTPOBMJOGPSNBUJPOIFMECZ"/"XJMMCFQSPWJEFEJO BDDPSEBODFXJUIUIFDVTUPNFS`TSFRVFTU XIFSFWFSQPTTJCMFBOE BQQSPQSJBUF BGUFSEVFSFWJFXPGUIFSFRVFTU

0CKFDUJPOUPEBUBQSPDFTTJOH 5IFVTFPGQFSTPOBMJOGPSNBUJPOXJMMCFTVTQFOEFE XIFSFWFSQPTTJCMFBOE BQQSPQSJBUF BGUFSEVFSFWJFXPGUIFSFRVFTU

.BLJOHBSFRVFTUPSBOPCKFDUJPO $VTUPNFSTNBZTVCNJUBCPWFCZUIFNFUIPEQSPWJEFEJO$IBQUFS"SUJDMF $VTUPNFSTNBZVTFUIFGPMMPXJOHGPSNTGPSTVCNJTTJPO

'PSNSFRVFTUJOHEJTDMPTVSF 1%'GPSNBU,#

'PSNSFRVFTUJOHNPEJpDBUJPO 1%'GPSNBU,#

'PSNSFRVFTUJOHEJTDPOUJOVBODFPGVTBHF 1%'GPSNBU,#

'PSNSFRVFTUJOHQVSQPTFPGVTF 1%'GPSNBU,#

'PSNSFRVFTUJOHXJUIESBXBMPGDPOTFOU 1%'GPSNBU,#

'PSNSFRVFTUJOHEBUBQPSUBCJMJUZ 1%'GPSNBU,#

'PSNSFRVFTUJOHPCKFDUJPOUPQSPDFTTJOH 1%'GPSNBU,#

3 .5SBOTGFST

"/"NBZQFSNJUUIFVTFPGUIFDVTUPNFSTQFSTPOBMEBUBUPUIJSEQBSUJFT TVDI BT JUT BGGJMJBUFT DMPVE WFOEPST BOE JUT PVUTJEF DPOUSBDUPST FUD UP JNQMFNFOU UIF QVSQPTFT PG VTF TQFDJGJFE BCPWF 4JODF DPVOUSJFT MPDBUFE PVUTJEF UIF &&" JODMVEJOH XJUIPVU MJNJUBUJPO +BQBO UIF 64 UIF TBNF TIBMM BQQMZ IFSFBGUFS

BSF BNPOH UIF MPDBUJPOT PG UIJSE QBSUJFT UP XIPN "/"XJMMEJTDMPTFUIFQFSTPOBMEBUBPGUIFDVTUPNFST UIFDVTUPNFSTTIBMM CF EFFNFE BT IBWJOH DPOTFOUFE UP UIF GPMMPXJOH NBUUFST CZ DPOTFOUJOH UPUIF1SJWBDZ1PMJDZ

*OUIFDBTFUIBUUIFDPVOUSZJOXIJDIUIFUIJSEQBSUZJTMPDBUFEJTPVUTJEF UIF&&" TVDIDPVOUSZEPFTOPUIBWFUIFTBNFEBUBQSPUFDUJPOMBXTBT UIF&&" NBOZPGUIFSJHIUTQSPWJEFEJOUIF&&"UPUIFEBUBTVCKFDUTPG UIFEBUBXJMMOPUOFDFTTBSJMZCFQSPWJEFE

5IFDVTUPNFST`QFSTPOBMEBUBNBZCFQSPWJEFEGPSUIFQVSQPTFTTQFDJpFE BCPWFUPUIFTVCTJEJBSJFTBOEBMJBUFTPG"/"PSUIJSEQBSUJFTPVUTJEFUIF &&"

4 .$IBOHFPGQVSQPTFTPGVTFPGQFSTPOBMEBUB

*OUIFDBTFPGBDIBOHFUPUIFQVSQPTFTPGVTFPGQFSTPOBMEBUB "/"XJMM BOOPVODFUIFSFWJTFE1SJWBDZ1PMJDZJOBEWBODFPO"/"XFCTJUF XXXBOBDPKQFOH

5 .-PEHJOHBDPNQMBJOUXJUIBOBVUIPSJUZ

$VTUPNFSTIBWFUIFSJHIUUPMPEHFBDPNQMBJOUPOUIFQSPDFTTJOHPGUIFJS QFSTPOBMEBUBXJUIUIFEBUBQSPUFDUJPOBVUIPSJUZIBWJOHKVSJTEJDUJPOPWFS UIFJSSFTJEFODF1MFBTFVTFUIFGPMMPXJOH63-UPDPOUBDUUIFBVUIPSJUZ IBWJOHKVSJTEJDUJPOPWFSZPVSSFTJEFODF IUUQFDFVSPQBFVOFXTSPPNBSUJDMFJUFNEFUBJMDGN JUFN@JE

6 .5IFDPOUBDUJOGPSNBUJPOPG$POUSPMMFSPGQFSTPOBMEBUBBOEEBUBQSPUFDUJPOPDFS

$POUSPMMFSPGQFSTPOBMEBUB"--/*110/"*38":4DP -UE "EESFTT4IJPEPNF$JUZ$FOUFS )JHBTIJ4IJNCBTIJ .JOBUPLV

5PLZP +BQBO "/"TEBUBQSPUFDUJPOPGGJDFSBOBH@JOGPTFD!BOBDPKQ

Chapter 3. Handling of personal information of residents of China at ANA

#FTJEFT $IBQUFS

$IBQUFS BMTP TIBMM CF BQQMJFE UP UIF IBOEMJOH PG QFSTPOBM JOGPSNBUJPO PG QFSTPOT SFTJEJOH JO UIF 1FPQMFT3FQVCMJDPG$IJOB IFSFJOBGUFS $IJOB

CBTFEPO$IJOB$ZCFS4FDVSJUZ-BXBOESFMBUFESFHVMBUJPOT*OUIFFWFOU UIBUBOZQSPWJTJPOTPGUIJTDIBQUFSDPOUSBEJDUUIPTFPGDIBQUFS UIFQSPWJTJPOTPGUIJTDIBQUFSTIBMMQSFWBJM

1. *OUSPEVDUJPO

" HVBSEJBOT DPOTFOU PS QFSNJTTJPO NVTU CF PCUBJOFE JO UIF FWFOU UIBU B DVTUPNFS VOEFS UIF BHF PG VTFT "/"T TFSWJDF BOE DPOTFOUT UP UIJT 1SJWBDZ1PMJDZ5IFEBUBTVCKFDUTDPOTFOUUPUIJT1SJWBDZ1PMJDZNVTUCF PCUBJOFE JO UIF FWFOU UIBU B QFSTPO TVDI BT GBNJMZ NFNCFS BQQMZ GPS "/"TTFSWJDFPOCFIBMGPGUIFEBUBTVCKFDU

2 .3FUFOUJPOQFSJPEGPSQFSTPOBMJOGPSNBUJPO

"/" XJMM SFUBJO UIF DVTUPNFST QFSTPOBM JOGPSNBUJPO VOUJM UIF QVSQPTF PG VTF JT BDIJFWFE *O QBS UJDVMBS "/" TFUT UIF SFUFOUJPO QFSJPE GPS QFSTPOBM JOGPSNBUJPOBTGPMMPXT

1FSTPOBMJOGPSNBUJPOPG"/".JMFBHF$MVCNFNCFSTIJQ 6OUJM"/".JMFBHF$MVCNFNCFSTIJQDBODFMMBUJPO

1BTTFOHFST`QFSTPOBMJOGPSNBUJPO 6OUJMUIFDPNQMFUJPOPGUSBOTQPSUBUJPOBOESFMBUFEXPSLTUJQVMBUFEJO DPOEJUJPOTPGDBSSJBHFrEPNFTUJDQBTTFOHFSBOECBHHBHFBOE rJOUFSOBUJPOBMQBTTFOHFSBOECBHHBHF

0UIFSQFSTPOBMJOGPSNBUJPO 3FRVJSFEQFSJPEGPSUIFQVSQPTFXIJDIDVTUPNFSTIBWFDPOTFOUFE

3 .5FDIOPMPHZBOENFBTVSFUPQSPUFDUDVTUPNFST`QFSTPOBMJOGPSNBUJPO

"/"UBLFTTFDVS JU ZNFB TVSFTUPQSPUFDUDVTUPNFS TQFS TPOBM JOGPSNBUJPOGSPNMFBLBHF MPTTPSEBNBHF4QFDJGJDBMMZ "/"UBLFTUIF GPMMPXJOHNFBTVSFTUPQSPUFDUDVTUPNFSTQFSTPOBMJOGPSNBUJPO

" / " E FWF M P Q T X F C TJUF XJU I I U U Q T B O E T FU T 4 4 - F O D S Z QUJ P O UP T F D V SF JNQPSUBOUDVTUPNFSTEBUB DSFEJUDBSEJOGPSNBUJPO FUD

DPNNVOJDBUJPO CFUXFFOUIFDVTUPNFSTXFCCSPXTFSBOEUIFTFSWFS

"/"VTFTFODSZQUJPOUFDIOPMPHZGPSQSPUFDUJOHQFSTPOBMJOGPSNBUJPO " / " T F U T B D D F T T D P O U S P M G P S Q S P U F D U J O H V O B V U I P S J [ F E Q F S T P O G S P N

BDDFTTJOHQFSTPOBMJOGPSNBUJPO *OPSEFSUPSBJTFFNQMPZFFBXBSFOFTTPGUIFJNQPSUBODFPGQSPUFDUJOH

QFSTPOBMJOGPSNBUJPO "/"QSPWJEFTFEVDBUJPOBOEUSBJOJOHPOTFDVSJUZ BOEQSJWBDZQSPUFDUJPO

"/"XJMMUBLFBMMSFBTPOBCMFBOEQSBDUJDBCMFTUFQTUPFOTVSFUIBUOP JSSFMFWBOUQFSTPOBMJOGPSNBUJPOJTDPMMFDUFE"/"XJMMPOMZSFUBJO DVTUPNFSTQFSTPOBMJOGPSNBUJPOGPSUIFQFSJPEPGUJNFSFRVJSFEUP BDIJFWFUIFQVSQPTFTTUBUFEJOUIJT1SJWBDZ1PMJDZ VOMFTTBO FYUFOTJPOPGUIFSFUFOUJPOQFSJPEJTSFRVJSFEPSQFSNJUUFECZMBX

*OUIFFWFOUPGQFSTPOBMJOGPSNBUJPOCFJOHBUSJTL "/"XJMMQSPNQUMZ JOGPSNDVTUPNFSTPGUIFSFMFWBOUDJSDVNTUBODFTPGUIFJODJEFOUJO BDDPSEBODFXJUIUIFSFRVJSFNFOUTPGMBXTBOESFHVMBUJPOTBOESFQPSU UIFSFHVMBUPSZBVUIPSJUJFT

4 .3FRVFTUBCPVUIBOEMJOHPG1FSTPOBM*OGPSNBUJPO

*O UIF FWFOU UIBU "/" SFDFJWFT B SFRVFTU PG UIF DVTUPNFST QFSTPOBM JOGPSNBUJPO IFME CZ "/" GSPN B SFTJEFOU PG $IJOB UIF SFRVFTU XJMM CF IBOEMFE BDDPSEJOH UP UIF SFMBUFE MBXT BOE SFHVMBUJPOT XJUIJO B SFBTPOBCMF UJNFGSBNF BOE NBOOFST CFTJEFT $IBQUFS "SUJDMF XJUIESBXBM FUD

BGUFS DPOGJSNJOH UIBU UIF SFRVFTU XBT TVCNJUUFE CZ UIFDVTUPNFSIJNTFMGIFSTFMG

3FRVFTUGPSXJUIESBXBM 1FSTPOBMJOGPSNBUJPOXJMMCFEFMFUFEPSTVTQFOEFEJOBDDPSEBODFXJUIUIF DVTUPNFS`TSFRVFTU XIFSFWFSQPTTJCMFBOEBQQSPQSJBUF BGUFSEVFSFWJFX PGUIFSFRVFTU )PXFWFS QMFBTFOPUFUIBUTVDISFRVFTUTNBZQSFWFOUDVTUPNFSTGSPN CFJOHQSPWJEFEXJUITFSWJDFTUIBUUIFZIBEVUJMJ[FE PSNBZJNQFEFUIF QSPWJTJPOPGTFSWJDFTJOBDDPSEBODFXJUIUIFJSXJTIFT

.FUIPETGPSTVCNJTTJPOPGSFRVFTUT $VTUPNFSTNBZTVCNJUSFRVFTUT FYDFQU

DBODFMUIFBDDPVOU

CZ GPMMPXJOHNFUIPET

4VCNJTTJPOPGSFRVFTUT 8FCTJUF1MFBTFTFOEUIFSFRVJSFEEPDVNFOUTWJBXFCGPSNMJTUFE PO"/"TXFCTJUF IUUQTDPOUBDUFOBOBDPKQBQQBTL@BUNJOU@QDFO

3FRVJSFEEPDVNFOUT "QQMJDBUJPOGPSNT

'PSNSFRVFTUJOHEJTDMPTVSF 1%'GPSNBU,#

'PSNSFRVFTUJOHNPEJpDBUJPO 1%'GPSNBU,#

'PSNSFRVFTUJOHEJTDPOUJOVBODFPGVTBHF 1%'GPSNBU,#

'PSNSFRVFTUJOHQVSQPTFPGVTF 1%'GPSNBU,#

'PSNSFRVFTUJOHXJUIESBXBMPGDPOTFOU 1%'GPSNBU,#

%PDVNFOUTSFRVJSFEGPSDPOGJSNBUJPOPGJEFOUJGJDBUJPOPG JOEJWJEVBM FUD

'PSUIFJOEJWJEVBM $PQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU

IFBMUIJOTVSBODFDFSUJpDBUF CBTJDSFTJEFOUSFHJTUSBUJPODBSEXJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU SFTJEFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM /VNCFS $BSE GSPOU QBHFPOMZ

'PSBSFQSFTFOUBUJWF #PUI

BOE

CFMPXBSFSFRVJSFE

-FUUFS PG USVTU MFHBM SFQSFTFOUBUJWFT NVTU QSPWJEF B DFSUJGZJOH EPDVNFOU

%PDVNFOUT UP JEFOUJGZ UIF SFQSFTFOUBUJWF DPQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU IFBMUI JOTVSBODF DFSUJpDBUF CBTJD SFTJEFOU SFHJTUSBUJPO DBSE XJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM/VNCFS$BSE GSPOUQBHFPOMZ

$POUBDU6T $IJOB

5 .5SBOTGFST

"/"NBZQFSNJUUIFVTFPGUIFDVTUPNFSTQFSTPOBMJOGPSNBUJPOUPUIJSE QBSUJFT TVDIBTJUTBGGJMJBUFT DMPVEWFOEPSTBOEJUTPVUTJEFDPOUSBDUPST FUDUPJNQMFNFOUUIFQVSQPTFTPGVTFTQFDJGJFEBCPWF5IJSEQBSUJFTUP XIPN"/"XJMMEJTDMPTFUIFQFSTPOBMJOGPSNBUJPOPGUIFDVTUPNFST JODMVEFUIPTFMPDBUFEPVUTJEF$IJOB JODMVEJOH+BQBO

UIFDVTUPNFST TIBMMCFEFFNFEBTIBWJOHDPOTFOUFEUPUIFGPMMPXJOHNBUUFSTCZ DPOTFOUJOHUPUIF1SJWBDZ1PMJDZ

*OUIFDBTFUIBUUIFDPVOUSZXIJDIUIFUIJSEQBSUZJTMPDBUFEPVUTJEF$IJOB EPFTOPUIBWFUIFTBNFEBUBQSPUFDUJPOMBXTBT$IJOB NBOZPGUIFSJHIUT QSPWJEFEJO$IJOBUPUIFEBUBTVCKFDUTXJMMOPUOFDFTTBSJMZCFQSPWJEFE

5IFDVTUPNFST`QFSTPOBMJOGPSNBUJPONBZCFQSPWJEFEGPSUIFQVSQPTFT TQFDJpFEBCPWFUPUIFTVCTJEJBSJFTBOEBMJBUFTPG"/"PSUIJSEQBSUJFT PVUTJEF$IJOB

6 .$IBOHFPGQVSQPTFTPGVTFPGQFSTPOBMEBUB

*OUIFDBTFPGBDIBOHFUPUIFQVSQPTFTPGVTFPGQFSTPOBMJOGPSNBUJPO "/"XJMMBOOPVODFUIFSFWJTFE1SJWBDZ1PMJDZJOBEWBODFPO"/"XFCTJUF XXXBOBDPKQFOH

BOE"/"XJMMVTFQFSTPOBMJOGPSNBUJPOJOBDDPSEBODF XJUIUIFOFXQVSQPTFTPGQFSTPOBMJOGPSNBUJPOBGUFSPCUBJOJOHDPOTFOU GSPNDVTUPNFST

7. #BTJDJOGPSNBUJPOPG$POUSPMMFSPGQFSTPOBMJOGPSNBUJPO

"--/*110/"*38":4DP -UE "EESFTT4IJPEPNF$JUZ$FOUFS )JHBTIJ4IJNCBTIJ .JOBUPLV

5PLZP +BQBO

Chapter 4. Handling of personal information of California residents at ANA

#FTJEFT $IBQUFS

$IBQUFS BMTP TIBMM CF BQQMJFE UP UIF IBOEMJOH PG QFSTPOBM JOGPSNBUJPO PG QFSTPOT SFTJEJOH JO $BMJGPSOJB 6OJUFE 4UBUFT PG "NFSJDB CBTFE PO UIF $BMJGPSOJB $POTVNFS 1SJWBDZ "DU PG *O UIF FWFOU UIBU BOZ QSPWJTJPOTPGUIJTDIBQUFSDPOUSBEJDUUIPTFPGDIBQUFS UIFQSPWJTJPOTPGUIJTDIBQUFSTIBMMQSFWBJM

1. "DRVJTJUJPOPGQFSTPOBMJOGPSNBUJPO

1FSTPOBM JOGPSNBUJPO DPMMFDUFE CZ "/" JO UIF QSFDFEJOH NPOUIT JT BT EFGJOFE JO $IBQUFS "SUJDMF "DRVJTJUJPO PG QFSTPOBM JOGPSNBUJPO

"/" XJMMBDRVJSFUIPTFQFSTPOBMJOGPSNBUJPOEJSFDUMZGSPNDVTUPNFST

2 .5IFTBMFPGQFSTPOBMJOGPSNBUJPO

"/"XJMMOPUTFMMDVTUPNFSTQFSTPOBMJOGPSNBUJPOUPBOZUIJSEQBSUJFT

3 .3FRVFTUBCPVUIBOEMJOHPG1FSTPOBM*OGPSNBUJPO

*O UIF FWFOU UIBU "/" SFDFJWFT B SFRVFTU PG UIF DVTUPNFST QFSTPOBM JOGPSNBUJPO IFME CZ "/" GSPN B $BMJGPSOJB SFTJEFOU UIF SFRVFTU XJMM CF IBOEMFE BDDPSEJOH UP UIF SFMBUFE MBXT BOE SFHVMBUJPOT XJUIJO B SFBTPOBCMF UJNFGSBNF BOE NBOOFST CFTJEFT $IBQUFS "SUJDMF XJUIESBXBM FUD

BGUFS DPOGJSNJOH UIBU UIF SFRVFTU XBT TVCNJUUFE CZ UIF DVTUPNFS IJNTFMGIFSTFMG "T B SVMF "/" XJMM OPU DIBOHF TFSWJDFT CFDBVTFPGTVDISFRVFTUT $VTUPNFSTNBZTVCNJUSFRVFTUTCZGPMMPXJOHNFUIPET

4VCNJTTJPOPGSFRVFTUT 8FCTJUF1MFBTFTFOEUIFSFRVJSFEEPDVNFOUTWJBXFCGPSNMJTUFE PO"/"TXFCTJUF IUUQTDPOUBDUFOBOBDPKQBQQBTL@BUNJOU@QDFO

5FMM1MFBTFDPOUBDUUIFGPMMPXJOH 64 5PMMGSFF

$IBSHFE

3FRVJSFEEPDVNFOUT "QQMJDBUJPOGPSNT

'PSNSFRVFTUJOHEJTDMPTVSF 1%'GPSNBU,#

'PSNSFRVFTUJOHNPEJpDBUJPO 1%'GPSNBU,#

'PSNSFRVFTUJOHEJTDPOUJOVBODFPGVTBHF 1%'GPSNBU,#

'PSNSFRVFTUJOHQVSQPTFPGVTF 1%'GPSNBU,#

%PDVNFOUTSFRVJSFEGPSDPOGJSNBUJPOPGJEFOUJGJDBUJPOPG JOEJWJEVBM FUD

'PSUIFJOEJWJEVBM $PQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU

IFBMUIJOTVSBODFDFSUJpDBUF CBTJDSFTJEFOUSFHJTUSBUJPODBSEXJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU SFTJEFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM /VNCFS $BSE GSPOU QBHFPOMZ

'PSBSFQSFTFOUBUJWF #PUI

BOE

CFMPXBSFSFRVJSFE

-FUUFS PG USVTU MFHBM SFQSFTFOUBUJWFT NVTU QSPWJEF B DFSUJGZJOH EPDVNFOU

%PDVNFOUT UP JEFOUJGZ UIF SFQSFTFOUBUJWF DPQJFT PG UXP GSPN UIF GPMMPXJOH ESJWFS`T MJDFOTF QBTTQPSU IFBMUI JOTVSBODF DFSUJpDBUF CBTJD SFTJEFOU SFHJTUSBUJPO DBSE XJUI QIPUP QFOTJPO JOTVSBODF CPPLMFU QIZTJDBM EJTBCJMJUZ DFSUJpDBUF SFTJEFOU DBSE PS TQFDJBM QFSNBOFOU DFSUJpDBUF DFSUJpDBUF PG TFBM SFHJTUSBUJPO *OEJWJEVBM/VNCFS$BSE GSPOUQBHFPOMZ

1MFBTF OPUF UIBU EJTDPOUJOVBODF BOEPS EFMFUJPO SFRVFTUT NBZ QSFWFOU DVTUPNFST GSPN SFDFJWJOH TFS WJDFT XIJDI DVTUPNFST IBWF CFFO QSPWJEFE XJUI PS NBZ JNQFEF UIF QSPWJTJPO PG TFSWJDFT JO BDDPSEBODF XJUI TVDI SFRVFTUT

(as of December 2019)

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download