COVID-19: Latest Airline policy and information updates

CONFIDENTIAL & RESTRICTED

COVID-19: Latest Airline policy and information updates

June 22, 2020 Airline list updated July 2021

We have compiled links to airline sites that have published specific information and updated policies related to COVID-19.

Please note this list is not exhaustive and is provided to assist our customers at this time of disruption. Information is subject to change without notice at the discretion of airlines. Given the rapidly evolving nature of the COVID-19 situation and the airlines' response to it, Amadeus cannot guarantee the accuracy of the information in these sites and cannot accept any liability for any errors or omissions. For more information on how to manage ticket exchanges, refunds and other activities effectively please visit the Amadeus Service Hub:

Airline name

Airline Code

Airline link (public site)

Airline link (travel agency site)

Advanced Air Charters

AN



Aegean Airlines

A3



-agents/helpdesk/

Aer Lingus

EI



Aeroflot Russian Airlines

Aerolineas Argentinas

Aerol?neas Estelar

SU





AR

us/promociones/detalle/313_important-

information-coronavirusaeromexico

ES



Aeromar Aeromexico

VW



AM



nfo/

Africa World Airlines

AW



1

CONFIDENTIAL & RESTRICTED

Airline name

Air Algerie Air Antilles Express Air Arabia Maroc

Air Astana

Air Botswana Air Burkina

Airline Code

AH 3S 3O KC

BP 2J

Airline link (public site)









n-scheduled-operations-27-march-31-may-

2020



Airline link (travel agency site)

Air Cairo Air Caledonie Air Canada Air Caraibes Air Chathams Air China Air Corsica

SM



TY



/agents.html

AC



me/book/travel-news-and-

updates/2020/covid-19.html

TX



3C





/Adjustment

CA



on/refundguide?p

XK



Air Cote d'ivoire

HF



2

CONFIDENTIAL & RESTRICTED

Airline name Air Dolomiti

Airline Code

Airline link (public site)

Airline link (travel agency site)

EN



Air Europa Air Excursions (Alaska Seaplanes) Air France

Air Greenland

Air Iceland Connect

Air India

Air India

UX

municados.html

X4





AF

age_flottante/hp/news-air-traffic-air- ocal/process/prehome/choose_countr

france.htm

y.wadis

GL





NY

ation/travel-guide/air-iceland-connect-

reaction-to-the-covid-19-virus

AI



AI



Air Inuit Air Madagascar Air Mauritius Air Moldova Air Namibia

3H





MD

ult/files/Press%20release%20Air%20Madag ascar_Covid-

19_Flights%20suspension_VA.pdf



-source/airmauritius_news/news-release-

MK

10-march-2020-air-mauritius-offering-

more-flexible-booking-

options.pdf?sfvrsn=37a58891_2



9U

ro/air-moldova-suspenda-toate-zborurile-

operate-incepind-cu-17-martie-2020/

SW



Air New Zealand NZ



3

CONFIDENTIAL & RESTRICTED

Airline name Air Niugini Air North Air Peace Air Saint-Pierre Air Senegal Air Serbia Air Seychelles Air Tahiti Air Tahiti Nui Air Tanzania

Air Transat

Air Vanuatu airBaltic Airnorth Alaska Airlines

Airline Code

Airline link (public site)

Airline link (travel agency site)

PX





4N

velAdvisories.aspx

P4



PJ



HC

nique-de-presse/

JU

flights/travel-information-coronavirus

HM

cements/CovidHMFlightCancellations

VT





TN

19-ticketing-and-travel-update-air-tahiti-

nui-0

TC





information-en-us/coronavirus

TS



Information-en-US/Notice-to-Travellers



NF

info/travel-alerts/novel-coronavirus-air-

vanuatu-commercial-policy

BT



TL

rusupdate

AS

ies/travel-advisories

4

CONFIDENTIAL & RESTRICTED

Airline name

Albastar

Albawings

Alitalia

Alitalia CityLiner All Nippon Airways Alliance Air (Air India Regional)

Airline Code

AP

Airline link (public site)



operational-airport-infrastructures-updateto-08-03-2020/

Airline link (travel agency site)

2B





AZ

alitalia/news-and-activities/news/info-

flights.html



CT

alitalia/news-and-activities/news/info-

flights.html

NH

00123/

9I



Alsie Express

6I



Amaszonas

Amaszonas Uruguay Amelia International

American Airlines

APG Airlines

APG DS

Z8



Z7



NL





AA





change-fee-terms-and-conditions.jsp

GP



A1



Arik Air

W3



5

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