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DevOps AnalystJob Code: 320037FLSA Status: ExemptMgt Approval: N. Locke Date: April 2020Department/Number: Marketing – Office of Web CenterHR Approval: J. Theisen Date: April 2020POSITION SUMMARYThe DevOps Analyst is responsible for maintaining, updating, testing, and deploying network and web server systems software. Day-to-day direction and assignments from the DevOps Architect to deploy new servers as well as maintain a HIPAA and PCI-compliant level of security across said systems. Alongside other technical staff, the incumbent must also support current systems and software by responding to support tickets from internal clients. MAJOR RESPONSIBILITIESProvides application analysis, maintenance, and upgradesEnsuring Web Center meets security compliance for development of applications and its hosting servers and software.Support DevOps Architect/Engineer by keeping all software up to date.Manage application and server database in ServiceNow.Be aware at all times of current status of applications and server versions.Provide in-line documentation and overall support documentation where appropriate.Assure existing systems are functioning properly and provide support where appropriate.Work with software vendor’s directly when appropriate for systems upgrades/troublshooting.Work with all members of the Web Center web team on applications issues. Provide end user support for systems Web Center maintains. All duties and requirements must be performed consistent with the UW Health Performance Standards.POSITION REQUIREMENTSEducationMinimumAssociates Degree in Information Systems or Computer Science. Two (2) years equivalent experience working in a DevOps environment may be considered in lieu of a degree.PreferredBachelor’s Degree in Information Systems or Computer Science.Work ExperienceMinimum Fluency in at least one scripting/programming language (example: Python)PreferredAdvanced knowledge of:Windows server administrationLinux server administrationRedHat Enterprise Linux administrationGit Version ControlContinuous Integration/DeploymentLicenses & CertificationsMinimum PreferredRequired Skills, Knowledge, and AbilitiesExpert level user of web based applications, web sites and the internetUnderstanding of the Windows operating system as it pertains to networking and software maintenance/updatesAbility to provide remote and verbal computer and application support to end-usersAbility to write well-formed documentation for technical staff Attention to detail with a high level of thoroughnessAbility to stay informed on current security trends and possible issues related to our infrastructureAbility to be consistent and repeatable in approach to software updates/maintenanceFamiliar with the general concepts and purpose of code versioning systemsAbility to troubleshoot and identify server and software bugsAbility to learn new technologies quicklyAbility to act independentlyAbility to take initiativePHYSICAL REQUIREMENTSIndicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.Physical Demand LevelOccasionalUp to 33% of the timeFrequent34%-66% of the timeConstant67%-100% of the timexSedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.Up to 10#NegligibleNegligibleLight: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be a negligible amount, a job is in this category when it requires walking or standing to a significant degree.Up to 20#Up to 10# or requires significant walking or standing, or requires pushing/pulling of arm/leg controlsNegligible or constant push/pull of items of negligible weightMedium: Ability to lift up to 50 pounds maximum with frequent lifting/and or carrying objects weighing up to 25 pounds.20-50#10-25#Negligible-10#Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.50-100#25-50#10-20#Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds.Over 100#Over 50#Over 20#List any other physical requirements or bona fide occupational qualifications:Work/Environmental: Moderate noise level consistent with an office environmentNote:The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position. ................
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