HOUSING ASSISTANCE



Developed by

For Families

Western Region

A DPH Program

TABLE OF CONTENTS

Page

Childcare 3

Clothing/Household Goods 3-4

Domestic Violence 4

Education 4

Early Intervention 5-7

Employment 7

Baby Supplies 7

Financial Assistance 7-9

Food Hotlines 9-10

Food Kitchens 10-12

Food Pantries 12-15

Fuel Assistance 15-16

Health Care 16-17

Housing Assistance 17-19

Housing Authorities 20

Housing - Apartments 21-25

Housing - Shelters 26-28

Mental Health/Counseling/Support 28-30

School Liaisons 30-31

Transportation 31

Legal & Other 31

Western MA Housing Authorities 32-33

Franklin County Resources 34-35

Childcare

|Agency |Number/Address |Services/Specifics |

|Office of Child Care Services (OCCS) |95 Liberty Street |-Licensing childcare providers, center |

|Department of Early Education |Springfield, MA |based, residential and treatment |

| |784-1227 |programs 8:45-5pm |

|Valley Opportunity Council |300 High Street 1st Fl., |-must be a resident of Hampden County |

| |Holyoke |(not including Springfield) |

| |552-1559. 552-1554 |-services for parents working or going to |

| | |school |

| | |-pre-school, center based, home day |

| | |care |

| | |-sliding fee// 8-5pm Hours |

|Holyoke Springfield Chicopee Head Start |30 Madison Ave. |-Child care for children ages birth to 5 years of age |

| |Springfield, MA 0115 |-Voucher slot available for Full time Child care |

| |413-788-6522 |- Early Child Care Slot for children 0-2.9 year of age |

| | | |

| |662 High St | |

| |Holyoke, MA 01040 | |

| |413-536-0363 | |

|Square One |947 Main St |- Childcare, Early Care, Education , After School & |

| |Springfield, MA 01103 |Support Services for families of the Pioneer Valley |

| |413-732-5183 | |

|Holyoke Day Nursery |159 Chestnut St |-A Preschool & Kindergarten Day Care Center |

| |Holyoke, MA 01040 | |

| |413-538-8419 | |

|New England Farm Workers Council |1628-1640 Main St. |-Child Care Voucher program |

| |Springfield, MA 01103 |-TAFDC recipients and low income individuals |

| |413-272-2207 | |

Clothing / Household Goods

|Agency |Number/Address |Services/Specifics |

|Community Survival Ctr. |240 Main Street |-Hampden County Only |

| |Indian Orchard |-open Mon, Tues, Wed, Friday |

| |543-3930 |Call for Hours…M, W, F 9:30-3:30 Thur |

| | |9:30-5pm-clothing and household goods |

| | |-emergency food pantry |

| | |-outreach for seniors |

| | |-verifi of income, address, ID for food |

|Dress for Success |140 Wilbraham Ave. |-appointment needed |

| |(off Wilbraham Road) |-clothing for job interviews which are |

| |Springfield |already scheduled//Food dist Thur 9-11pm//Comm educ |

| |732-8179 |support 1 on 1 tutoring |

| | |-referral by non-profit agency |

|Gray House Inc- |22 Sheldon St. |-thrift store Mon-Fri 9-1 |

|Emergency Services Pantry |Springfield |-also food distribution- referral request |

| |734-6696 |North End Residents only |

|Parish Cupboard |1023 Main Street |-Food Pantry: Mon-Fri 9-11:30am |

| |Springfield |serves towns of W. Springfield, |

| |734-7969 |Agawam, Feeding Hills & Southwick |

| | |-Soup Kitchen: Mon-Fri 11:30-12:30 |

| | |All are welcome |

|People Center |2 Chestnut Street |-open Mon-Fri 10-2 |

|(Red Cross) |Springfield |-free clothing from donations |

| |739-0229 |-must have picture ID and SS# |

|Salvation Army |532-6312 |-clothing (coats for kids only) |

| |271 Appleton St., Holyoke | |

| | | |

| |733-1518 |-make an appt to receive voucher for |

| |170 Pearl Street. Springfield |thrift store |

| | |-must have referral letter |

| |Thrift Stores in Springfield | |

| |840 Boston Rd, 782-3012 |-open Monday – Saturday: 9am-7pm |

| |665 Liberty St., 732-9259 |-open Monday – Saturday: 9am-7pm |

| | | |

| |568-1256 |--make an appt to receive voucher for |

| |12 Arnold St., Westfield |thrift store |

| | |-must have referral letter |

| |Thrift Store in Westfield | |

| |223 E. Main St, 562-0905 |-open Monday – Saturday: 9am-7pm |

|Springfield Rescue Mission |19 Bliss Street |-free clothing for men, women& children |

| |Springfield |Tues-Friday 7:30am – 8am breakfast served. |

| |732-0808 | |

|St. Judes |56 Cabot Street |-Open Tuesday & Thursday |

| |Holyoke |12:30- 2:30pm |

| |538-8026 | |

Domestic Violence

|Agency |Number/Address |Services/Specifics |

|Safelink |24-hour hotline |-Provide safety for clients who are in Domestic Violence|

| |1-877-785-2020 |situations |

|YWCA |733-7100 |-for Domestic Violence clients |

Education

|Agency |Number/Address |Services/Specifics |

|ENGLISH CLASSES |317 Main Street Holyoke |538-5770 |

|SAFE and Healthy Families |Springfield |-Open 8-5 Mon.-Fri. |

|(Tapestry Health Systems) |413-773-5403 Clinic number |-SAFE is a young parents program that |

| | |assists with GED, parenting skills for |

| | |women |

| | |-must be referred by DTA |

|Valley Opportunity Council - Educational |152 Center Street |-Serves Hampden County |

|Opportunity |Chicopee |-Financial Aide Counciling |

| |612-0206 9-5 |-Adult education//ENGLISH CLASES 5:30-8:30PM |

| | |-Counciling for middle and high school |

| |300 High St. /Main office |students |

| |Holyoke |-Academic tutoring through schools |

| |552-1554 |-Kids to College Program |

|Parenting Center @ MSPCC in Holyoke & |Holyoke 230 Maple Street in basement |-Tuesdays & Thursday’s |

|Springfield |532-9446 |5-7:30pm |

| | | |

|Supervisor is Maggie marrerro |Springfield 235 Chestnut | |

| | |- On Wednesdays |

Early Intervention

|Agency |Number/Address |Services/Specifics |

|CATCHMENT AREA: Belchertown, Bondsville, Chicopee, Granby, Holyoke, Ludlow, Monson, Palmer, South Hadley, Southampton, Thorndike, Three Rivers,|

|Ware |

|Heritage Child |533-7140 |-Children from birth–3 |

|Development Center EIP |30 Old Lyman Rd. |-in home screening/natural environment |

| |South Hadley |for child |

|Parent Child Home Program | |-developmental delay, speech, hearing, |

| |1581 North Main St. |medical, behavior, physical and |

| |Palmer |occupational therapy, environmentally |

| |283-3267 |at risk, premature babies |

| | |-parent and/or child groups |

| | |-day program 1-2 mornings per week |

|May Center for Early |734-0300 X241 |-Children from birth–3 |

|Intervention Program & Specialty Services and |1111 Elm Street Suite 2 |-in home screening/natural environment |

|School Consultation |West Springfield |for child |

| | |-services for developmental delays- |

| | |speech, physical therapy & |

| | |Occupational therapy, etc. |

| | |-day program M-Th 9-2:30pm |

| | |-monthly support meetings for parents |

|MSPCC – GoodStart EI |532-9446 |-Children from birth–3 |

| |225 Maple Street, Holyoke MA |-in home screening/natural environment |

| |(Basement of Holyoke Health Center) |for child |

| | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

|CATCHMENT AREA: East Longmeadow, Hampden, Longmeadow, Springfield, Wilbraham |

|Child Guidance Center |732-7419 |-Children from birth–3 |

| |110 Maple Street |-in home screening/natural environment |

| |Springfield |for child |

| | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

|MSPCC – GoodStart EI |734-4978 |-Children from birth–3 |

| |235 Chestnut St. |-in home screening/natural environment |

| |Springfield |for child |

| | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

|Thom Springfield Infant |783-5500 |-Children from birth–3 |

|Toddler Services |1506 A Allen Street |-in home screening/natural environment |

| |Springfield |for child |

| | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

|Valley Infant Development Service |739-3954 |-Children from birth–3 |

| |160 High St. |-in home screening/natural environment |

| |Springfield |for child |

| | |-developmental delay, speech, medical, |

| | |behavior, physical and occupational |

| | |therapy, environmentally at risk, premature |

| | |babies |

| | |-parent and/or child groups |

| | | |

| | | |

|CATCHMENT AREA: Northampton |

|REACH Program |585-1400 |-Children from birth–3 |

| |216 N. King Street |-in home screening/natural environment |

|Service Net EARLY INTERVENTION |Northampton |for child |

| | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

|CATCHMENT AREA: Westfield, West Springfield |

|Thom Westfield Infant |568-3942 |-Children from birth–3 |

|Toddler Services |91 Elm Street |-in home screening/natural environment |

| |Westfield |for child |

|EARLY INTERVENTION | |-developmental delay, speech, hearing, |

| | |medical, behavior, physical and |

| | |occupational therapy, environmentally |

| | |at risk, premature babies |

| | |-parent and/or child groups |

Employment

|Agency |Number/Address |Services/Specifics |

|BRIGHTWOOD DEVELOPMENT & CPM |2345 Main Street, Springfield |-minority employment |

| |734-2144 |-housing: Section 8 / subsidized//Job support/work |

| | |program for TAFDC clients 8:30-5pm |

|Career Point |850 High St. Holyoke |Both organizations offer: |

| |532-4900 |-Employment and training programs |

|Future Works |1 Federal St. Springfield |-Disability services |

| |858-2800 |-Other |

|MCDI |140 Wilbraham St. Spfld |-employment & training, job placement |

| |781-5640 |-for people who are exempt from DTA |

Baby Supplies

|Agency |Number/Address |Services/Specifics |

|Rebecca's Closet |Appleton & Maple St, Holyoke |Pat 532.1483 – Open Wednesdays |

|Bethlehem House |11 Doody Ave, Easthampton MA |Call ahead first - - 413.527.2861 |

Financial Assistance

|Agency |Number/Address |Services/Specifics |

|Baystate Gas |1-800-688-6160 |-must meet income guidelines |

| |1-800-882-5454 |-infant or disabled person in home |

| | |-or may make payment arrangements |

|Catholic Charities |254 Bridge St. Springfield |-emergency utility bill assistance (pays |

| |452-0613 |$100 toward back rent and $75 to |

| | |past due elec or gas) 1 time only: |

| | |-fuel assistance beginning 2nd week in |

| | |January-household may use once/year |

| | |-Hampden County residents only |

| | |-income eligibility required |

| | |-month by month EA to be used to pay |

| | |back utility bills. |

| | |-client must call to schedule appt. |

|Citizens Energy Oil Heat |1-877-JOE-4-OIL |-December – mid March |

|Program |(1-877-563-4645) |-must meet financial requirement |

| | |-apply over telephone |

|Consumer Credit |1-800-282-6196 |-financial management (debt, housing) |

|Counseling Services | |-has a fee |

|Department of Revenue |1-800-332-2733 |Child support enforcement |

|Department of Transitional Assistance |72-100 Front Street, Holyoke |-cash assistance |

|(DTA) |552-5400 |-food stamps |

| | |-health insurance |

| |95 Liberty St., Springfield |-housing for individuals with low |

| |858-1000, 1-800-232-1640 |income eligibility |

| | |-childcare |

| |310 State St., Springfield |-job search |

| |858-1300 | |

| | | |

| |125 North Elm St., Westfield |If you live in Chicopee you would go to the Holyoke |

| |564-5100 this is a fax number |office. |

|East Longmeadow Council on Aging (for all |328 North Main Street |-intake site for fuel assistance(all ages) |

|ages) |East Longmeadow, MA 01028 |-emergency food pantry |

| |413-525-5436 |-assistance with :food stamps, Mass |

| | |Health, Pharmacy, counseling, tax |

| | |assistance, medical equipment |

| | |-not required to be from E Longmeadow |

|Equifax |800-997-2493///this number is not in |-credit file ordering system |

| |service |-listen to prompts |

|HAP – |322 Main St. |-assist homeless single people who are |

|Individual Self Sufficiency Initiative |Springfield, MA 01105 |employed or in training with moving |

|Program (ISSI) |413-785-1251 |expenses and aid with rent |

|Healthline Employee Assistance Program |734-7796 |-provides local business employees with |

| |Covers Western Mass. |support, counseling and education on |

| | |job related issues |

|Higher Education Hotline |1-800-442-1171 |-higher education and career line |

| | |-post-secondary - finds schools |

| | |-helps with financial aid and applications |

| | |-career and salary info |

|HIV Drug Assistance |1-800-228-2714 |-Program pays for medicines or co- |

|Program | |payments for eligible consumers with |

| | |private health insurance |

| | |-must be HIV-positive (as determined by |

| | |physician) |

| | |-be a Massachusetts resident |

| | |-be re-certified every 6 months to |

| | |determine continued eligibility |

|Individual Self sufficiency Program (ISSI) |382 Main St. |-open 9-4 |

| |Springfield, MA 01105 |-assist homeless single people who are |

|HAP, INC. |413-785-1251 |employed or in training with moving |

| |800-382-9667 |expenses and aid with rent |

|New England Farm |Springfield |-must live in Springfield |

|Workers’ Council Fuel |272-2209 |-program is from November 1 – April 30 |

|Assistance | |-must be within low income guidelines |

| | |or elderly |

|Salvation Army |413-532-6312 |-assists with food, clothing, utilities |

| |272 Appleton St., Holyoke |9-12 FOOD DISTRIBUTION W/ PHOTO id & PROOF OF RESIDENCE |

| |413-733-1518 | |

| |170 Pearl St., Springfield | |

| |568-1256 | |

| |12 Arnold St., Westfield | |

|Soft Second |1-413-785-1251 |-works with HAP (Hamden/Hampshire Housing Partnership) |

| | |-provide borrowers with 2 mortgages which can total up |

|HAP INC. | |to 95% of home value |

| | |-$25 registration fee |

|Valley Opportunity Council |552-1548 |-must live in Hampden County (not |

|Fuel Assistance |Applications taken at: |including Springfield) |

| |300 High Street 1st F., Holyoke |-fuel assistance through April 30th |

| |63 West Street, Chicopee |-must be within low income guidelines |

| | | |

| |HEARTWRAP 552-1553 |-repair/replacement of heating system |

| | |-low income sewer & water assistance |

| | |Program |

|Verizon Customer Service |1-800-870-9999 |-life line program- $14.50+ |

| | |off monthly bill |

| | |-link–up program |

| | |reimbursement for installation |

|Western Mass. Electric |781-4300 (Springfield area) |-discount rate for income eligible |

|ALSO KNOWN AS NATIONAL GRID |1-800-286-2000 |customers |

| |1-800-322-3223 |-payment plans |

|YWCA (Youth Build) |120 Maple Street |-education, trade, job and financial |

| |Springfield, MA 01103 |assistance counseling |

| |413-732-3121 |-building affordable housing |

| |fax: 413-747-0542 |-unemployed, out of school, 16-24, 24 |

| |Hotline 733-7100 |months |

Food Hotlines

|Agency |Number/Address |Services/Specifics |

|Food Stamp Program |800-249-2007 |-applications and information// |

|Application & Info line | |8:45-5pm DTA |

|Food Bank |247-9738, 1-800-247-9632 |-Distributes food to organizations that |

| | |give to low income |

|Project Bread |800-645-8333 |-Open Monday – Friday 8-5 |

|(Food Source Hotline) |TTY: 800-377-1292 |-referrals to emergency soup kitchens & |

| | |food pantries |

| | |-referral for school breakfast & summer |

| | |food programs |

| | |-food stamps screening |

|Serve New England: Share |552-1554 (VOC) |-simple/easy volunteer program |

|(Western Mass contact) |1-888-742-7363 |(to purchase discounted food packs) |

| |or call Ms. Tardy evenings or leave |-various sites |

| |message: 413-665-3670 | |

|VOC (Valley Opportunity |552-1554 |-must reside in Chicopee, Holyoke, |

|Council) | |Agawam or South Hadley |

| | |-issues Farmer’s Market coupons for |

| | |Chicopee and Holyoke Farmer’s |

| | |Markets (seasonal) |

|WIC |800-942-1007 |-applications and information |

| | |-free nutritious food & nutrition educ. |

| | | |

| |Chicopee Office…………………… |-Open Monday 11am-7pm, |

| |152 Center Street |Tuesday - Friday 8:30am – 4:30pm |

| |612-0214 |3rd Saturday of month 9am – 1pm |

| | | |

| |Holyoke Office…………………….. |-Open Monday 11am – 7pm |

| |300 High Street |Tuesday – Friday 8:30am – 4:30pm |

| |534-2460 | |

| | | |

| | | |

| |Springfield Office…………………. |-Open Mon. Tues, Thur, Fri. 9am-5pm |

| |11 Wilbraham Road |Wednesday 9am – 6pm |

| |734-3133 | |

| | | |

| |West Springfield Office…………. |-Open Mon, , Thurs, Fri8:30AM-4:30pm |

| |425 Union Street |Closed Wednesday—Tues 8:30-6pm |

| |734-1381 |Hours subject to change. |

| |(closed Wednesday) | |

Food Kitchens

|Agency |Number/Address |Services/Specifics |

|Project Bread |800-645-8333 |-Open Monday – Friday 8-5 |

|(Food Source Hotline) |TTY: 800-377-1292 |-referrals to emergency soup kitchens & |

| | |food pantries |

| | |-referral for school breakfast & summer |

| | |food programs |

| | |-food stamps screening |

|CHICOPEE | | |

|Lorraine’s Food Kitchen |170 Pendexter Street Chicopee, MA | Soup Kitchen hours-Open Mon. – Fir. 5-6:15 |

|(CHIEFF) |(corner of Meadow Street across from |-everyone welcome |

| |Callaway Golf) |Food pantry 10-2 residents of Chicopee Only |

| |592-9528 | |

|HOLYOKE |

|Kate’s Kitchen |51 Hamilton Street |-Open every day at noon – 1pm |

| |Holyoke |-everyone is welcome |

| |532-0233 |-provides lunch |

|Salvation Army/Holyoke |271 Appleton St. |-Open Monday-Friday, 3:30-4:30 |

| |Holyoke |-walkins welcome |

| |532-6312 |-no requirements |

|Spanish Church of God |377 Appleton St. |-Open Tues. & Thurs 11-2 |

|Kitchen |Holyoke | |

|(info not verified…machine only 1/30/07) |533-6371 | |

|Teen Resource Project |167 Chestnut Street |-Open Monday – Thursday 30— |

|(The Care Center) |Holyoke |-serves youths only |

| |532--6350 |-has a theater group |

|INDIAN ORCHARD |

|Community Survival Ctr. |240 Main Street |-Must live in Sixteen Acres, Ludlow, I.O., |

| |Indian Orchard |Wilbraham or Hampden |

| |543-3930 |-preschooler breakfast and lunch |

| | |program |

| | |-parent must be qualified |

|SPRINGFIELD |

|Bethel African Methodist |27 Pendleton Avenue |-open Tuesday & Thursday noon-1:30 |

|Church |Springfield | |

| |734-7611 | |

|Friends Place |643 Union Street |-soup kitchen is open Wed 5-6pm |

|(St. John Congregational) |(corner of Hancock & Union) |-food pantry is open Mon-Fri 10-2pm |

| |Springfield, MA |-anyone is welcome |

| |783-8924 |-ID and referrals helpful but not |

| |Church #-734 –2283 |required |

|HOLIDAY MEALS |Springfield Civic Center |-at noon – walkin – everyone welcome |

| | |-Thanksgiving, Christmas an Easter |

|Loaves and Fishes |35 Chestnut Street |-Open Mon-Fri at Noon and 5pm |

| |(at the Old First Church, Court Sq. in |Sat. Noon and 5 and Sun. 1pm and 5 |

|During the week |front of City Hall-weekends |-serves anyone in need of meal |

| |Springfield |-Closed Thanksgiving, Christmas, Easter |

| |731-5668 | |

|Mt. Zion Baptist Church |368 Bay Street |-Open Wednesday 11-1pm |

|Soup Kitchen |Springfield |-for people in need of a meal |

|(No answer…not sure) |Tel. Number disconnected | |

|Springfield Rescue Mission |19 Bliss Street |-kitchen open: Mon-Sat 7am breakfast |

| |Springfield |(must arrive by 7:30 – door is locked) |

| |732-0808 – leave message |-walkins welcome |

|WEST SPRINGFIELD |

|Parish Cupboard Kitchen |1023 Main Street |-Monday – Friday 9-9:30, 11:30-12:30 |

| |West Springfield |Wednesdays 5-6pm |

| |734-7969 |-no requirements//9-11:30AM food pantry…RESIDENTS OF |

| | |WEST SPRINGFIELD ONLY |

|WESTFIELD |

|Community Table |101 Meadow St. |-Open Monday-Friday & Sunday at 5 |

| |Westfield |-Thanksgiving at noon only |

| |572-9147 |-no requirements//Sunday-Friday Dinner Starting |

| | |4:45pm….possible food pantry not confirmed. |

Food Pantries

|Agency |Number/Address |Services/Specifics |

|AGAWAM | | |

|Bethany Assembly of God |580 Main Street |-open Monday and Friday 1-4 |

| |Agawam |-must have picture ID |

| |789-2930 |-can only use food pantry ONCE A MONTH…CALL FIRST |

|CHICOPEE | | |

|Lord’s Pantry |PO Box 551 |-open 1st, 3rd and 4th Tuesdays 9:00-11:00am : 2nd |

|(First Central Baptist |50 Broadway Street |Tuesday every month open 6-8pm |

|Church) |Chicopee |-must be Chicopee resident |

| |592-5353 |-income guidelines /?/Photo ID & Family must be in Need |

| | |, 2nd Tues of each month |

|Lorraine’s Food Pantry |170 Pendexter Street Chicopee, MA |-Open Mon., Wed., Fri. 10-2 |

|(CHIEFF) |(corner of Meadow Street across from |-must be Chicopee resident |

| |Callaway Golf) |-proof of residence / income |

| |592-9528 |-ID, MassHealth card |

| | | |

|EAST LONGMEADOW | | |

|East Longmeadow Council on Aging |328 N. Main Street |-8-4 Mon.-Fri. |

| |East Longmeadow |-must be a resident of E. Longmeadow |

| |525-5436 |-emergency food pantry |

| | |-intake site for fuel assistance (all ages) |

| | |-assistance with food stamps, mass health, senior |

| | |pharmacy, counseling for seniors, tax assistance and |

| | |health equipment loaning closet |

| | |-handicap accessible |

| | |-assistance to all ages |

|HOLYOKE |

|Christian Pentecostal |96 Cabot Street |-open Thursdays 11-2 |

|Pantry |Holyoke |-must have ID and proof of address |

| |532-6192 | |

|CSP Emergency Food |494 Appleton Street |-for people with mental illness only |

|Pantry |Holyoke |-works with DMH |

| |532-1456 |-emergency food pantry offered to |

| | |Clients// Referral letter needed///Client’s can come any|

| | |time between 9-5pm |

|Iglesia Cristiana Roca |77 Main Street |-Open Saturdays 9-noon |

|Eterna |Holyoke |-must have ID |

| |297-4172 | |

|Margaret’s Pantry |Corner of Cabot and |-open Monday-Friday 11am (call ahead) |

| |R. Clemente Streets |-residents of Holyoke, S.Hadley, Granby |

| |Holyoke |-referral letter required |

| |538-8026 |-must have photo ID |

|Salvation Army/Holyoke |272 Appleton St. |-Open Monday-Friday, 9-noon |

| |Holyoke |-serves Holyoke, Granby, S. Hadley, |

| |532-6312 |Chicopee |

| | |-referral not necessary, but preferred |

| | |-ID / proof of income |

| | |-turkeys may be given at Thanksgiving |

| | |call ahead to check |

|Spanish Church of God |377 Appleton St. |-Open Tues. & Thurs 11-2 |

|Pantry |Holyoke |-priority given to those who have |

| |533-6371 |Referrals |

|INDIAN ORCHARD |

|Community Survival Ctr. |240 Main Street |-Hampden County Only |

| |Indian Orchard |-Open Mon, Tues, Wed, Thurs, Friday at |

| |543-3930 |9:30-3:30 |

| | |-emergency food pantry |

| | |-clothing and household goods |

| | |-outreach for seniors |

| | |-verification of income, address, ID for |

| | |Food |

|SPRINGFIELD |

|All Nation Church of God |67 Kenyon Street |-serves community of Spring Meadow or |

| |Springfield |referral requested |

| |737-8387 |-food distribution on Saturdays |

| | |from 10-Noon |

|Arise |94 Riffle Street, |Mon-Fri 10-2pm |

| |Springfield |Provide referrals for food pantries |

| |734-4948 |Help access food stamps |

| | |SHARE program |

| | |Can help with housing court |

| | |may be a good idea to call first |

| | |-just required to sign in |

|Christine’s Pantry |67 Mulberry Street |-Every other Friday 12-2pm |

|(Northern Educational Svc) |Springfield |-please call first |

| |733-2238 |-just fill form |

|Evangelist Temple Church |106 Kensington Ave. |-Open 1st Monday of month 9:30-11am |

| |Springfield |Fridays 8pm-9:30 pm |

| |736-5851 |Sundays 1pm-3:30 pm |

| | |-no referral necessary |

| | | |

|Friends Place |643 Union Street |-food pantry is open Mon-Fri 10-2pm |

|(St. John Congregational) |Springfield, MA |-soup kitchen is open Wed 5-6pm |

| |783-8924 |-anyone is welcome |

| |Church #-734 –2283 |-ID and referrals helpful but not |

| | |Required |

|Gray House Inc- |22 Sheldon St. |-open on Thursday 9-12:30 for food |

|Emergency Services Pantry |Springfield |distribution |

| |734-6696 |-need proof of income, picture ID, proof |

| | |of address, MH or SS card for every |

| | |family member |

| | |-referral from state agency needed |

| | |-also thrift store Mon-Fri 10-12 |

|Tapestry Health |365 Bay Street |-Open Mon.-Fri. 9-5 |

| |Springfield |-for HIV/AIDS clients of Tapestry |

| |747-5144 | |

|Martin Luther King Jr. Community Center |3 Rutland Street |-Pantry open Friday 10-12 |

| |Springfield |-referral letter required//Mon-Thursday, must arrive |

| |746-3655 |before 12pm(noon) |

|Open Door Pantry |287 State Street |-Walk-ins Mon-Fri: 9-Noon |

|(Social Work Program) |Springfield |-Appts.: Mon-Fri: 1- |

| |737-7062 |-Referral preferred but not required. |

|Open Pantry |721 State Street (2nd Floor |-Open Mon, Tue, Thur, Fri 9-3 |

| |Next to Walgreens) |-referral needed once a year |

| |Springfield MA 01105. |-picture ID for adults and birth |

| |413-737-5353 |certificate for children |

| | |-MassHealth, Social Security card |

|Project Permanency |91 Old Acre Road |-Open Mon – Fri, 9-5 |

|(Children’s Study Home) |Springfield |-it may be a good idea to call first to be |

|No answer not verified. |796-6022 |sure someone is there |

|The People Center |2 Chestnut St |-Provide Clothing for Families |

| |Springfield, MA 01103 |- no referral require |

| |413-739-0229 | |

|Salvation Army/Springfield |170 Pearl St. |-Food pantry open Tues-Thur. 9-12 |

| |Springfield |-referral letter needed/proof of income |

| |733-1518 |-MassHealth or Social Security Card |

| | |-picture ID |

|Springfield Vietnamese |433 Belmont Avenue |Open the last Thursday of the month |

|Service Association |Springfield |11-5 |

| |733-9373 |-ID required// 1x per month only & must be Forest Park |

| | |Neighborhood resident only |

|Springfield Women at Risk |117 Chestnut Street |-Open Mon-Fri 10am-6pm |

|Pantry |Springfield |-for women at risk with drug use, |

|(Tapestry Health Systems) |413-827-0902 (drop in center) 413-747-5144 |domestic violence, HIV, STD’s, women |

|(Support and Case Mgt. |(main #) |just released from prison |

|Services) | |-proof of household, ID, MassHealth |

| | |Card |

|Stairway to Heaven |2 Orange Street |-Open as needed – please call |

|Food for the Souls Food |Springfield |-ID required---12-3pm on Thursdays food bank |

|Pantry |731-9852 | |

|WEST SPRINGFIELD |

|Parish Cupboard Pantry |1023 Main Street |-Monday – Friday 9:00-9:30, 11:30-12:30, Wednesdays |

| |West Springfield |5-6pm |

| |734-7969 |-must be residents of West Springfield only |

|Victory Temple Food |521 Union Street |-Open Wed. 9am-1pm or call |

|Pantry |West Springfield |ahead for food pickup |

| |827-8088 |-food distributed to people with low |

| | |income |

| | |-no referrals necessary |

|WESTFIELD |

|Greater Westfield Food |101 Meadow St |-Open Mon-Wed and Fri at 10-Noon |

|Pantry |Westfield |Thurs at 5:30-7:30pm |

| |572-0802 |-must live in Westfield, Blandford, |

| | |Russell |

| | |-must have proof of income, photo ID |

Fuel Assistance

|Agency |Number/Address |Services/Specifics |

|Baystate Gas |1-800-688-6160 |-must meet income guidelines |

| |(413) 781-9200 |-infant or disabled person in home |

| | |-or may make payment arrangements |

|Catholic Charities |65 Elliot Street, Springfield |-fuel assistance beginning 2nd week in |

| |452-0613 |January |

| | |-Hampden County residents only |

| | |-income eligibility required |

| | |-household may use once per year |

| | |-emergency utility bill assistance (pays |

| | |$100 toward back rent and $75 to |

| | |past due elec or gas) 1 time only: |

| | |-month by month EA to be used to pay |

| | |back utility bills. |

| | |-client must call to schedule appt. |

|Citizens Energy Oil Heat |1-877-JOE-4-OIL |-December – mid March |

|Program |(1-877-563-4645) |-must meet financial requirement |

| | |-apply over telephone |

|Community Voicemail |Springfield |-free voicemail accounts for needy |

|(United Way) |737-2691 |-may obtain only through an agency |

| | |-must have no telephone |

|Conservation Srvcs Group |1-800-632-8300 | |

|Energy Saving Hotline | | |

|Council of Churches Greater Springfield |39 Oakland St. |-fuel assistance starts in December |

| |Springfield |-100 gallons of oil or equivalent gas or |

| |413-733-2149 |electric once a season Dec.-Mar. |

|Dept. of Telecommunica- |1-800-392-6066 |-regulates utility companies |

|tions and Energy | |-agency must call if it is believed that |

| | |a client is being over charged or |

|Consumer Division of Mass Dept of Councils| |treated unfairly by utility company |

| | |(client not to call) |

|East Longmeadow Council on Aging (for all |328 North Main Street |-intake site for fuel assistance(all ages) |

|ages) |East Longmeadow |-emergency food pantry |

| |525-5436 |-assistance with :food stamps, Mass |

| | |Health, Pharmacy, counseling, tax |

| | |assistance, medical equipment |

| | |-not required to be from E Longmeadow |

|Mass Save |1-800-632-8300 |Home Performance by Energy Star For Home Energy Audits |

|New England Farm |Springfield |-must live in Springfield |

|Workers’ Council Fuel |272-2209 |-program is from November 1 – April 30 |

|Assistance | |-must be within low income guidelines |

| | |or elderly |

|Salvation Army |272 Appleton St., Holyoke |-fuel assistance starts in November |

| |413-532-6312 | |

| |170 Pearl St., Springfield | |

| |413-733-1518 | |

| |12 Arnold St., Westfield | |

| |413-568-1256 | |

|Springfield Partners for |619 State Street |-low income, rent or own on fuel |

|Community Action |Springfield |assistance |

| |263-5000 |-free weatherization (weather stripping, |

| | |caulking, replacement of broken glass, |

| | |repair of loose windows and doors, |

| | |insulation of hot water pipes and |

| | |tanks) |

|Valley Opportunity Council |552-1548, 552-1554 |-must live in Hampden County (not |

|Fuel Assistance |Applications taken at: |including Springfield) |

| |300 High Street 1st F., Holyoke |-fuel assistance through April 30th |

| |63 West Street, Chicopee |-must be within low income guidelines |

|Verizon Customer Service |1-800-870-9999 |-life line program- $14.50+ |

| | |off monthly bill |

| | |-link–up program |

| | |reimbursement for installation |

|Western Mass. Electric |781-4300 (Springfield area) |-discount rate for income eligible |

| |1-800-286-2000 |customers |

| |1-800-322-3223 |-payment plans |

Health Care

|Agency |Number/Address |Services/Specifics |

|MASSHEALTH |1-800-841-2900 |-Monday-Friday: 8:45am – 5pm |

| | | |

| |Springfield #785-4100 | |

|CLINICS |

|The Caring Center |1050 Main St |Hours depend on the clinic |

| |Springfield, MA |They also have a dental clinic |

| |413-739-1100 x2130 | |

| | |Provide interpreters |

| |532 Sumner Ave | |

| |413-739-1100 X3000 | |

|Brightwood Riverview |380 Plainfield St. | |

| |Springfield | |

| |794-4458 | |

|Health Care for the |271 Carew Street. |-Walk-in: Monday-Saturday: |

|Homeless…Primary Health Care for homeless |Springfield |8am – 12:30pm |

|people part of Mercy |748-9064: Office | |

| |734-7140: Clinic | |

|Holyoke Health Center |230 Maple Street |-Walk-in: Mon, Tues, Thurs, Fri |

| |Holyoke |9am-noon & 1pm-4pm |

| |420-2200 |Wed.: 9am-nooon & 2pm-4pm |

|Neighborhood Health Ctr. |11 Wilbraham Road |-Monday-Friday: 8am – 4:40pm |

|(Mason Square Health Ctr) |Springfield |-Walk-In: Mon - Fri: 10am – 8pm |

| |794-3710 |Saturday: 10am – 4pm |

|Pediatric Assoc. of |373 Park Street |-Walk-in: Monday-Friday: 8:30am |

|Hampden Cty…W. Springfield |W.Springfield | |

| |734-1001 | |

|Smith Clinic |Springfield Health Dept. |-Tuesday8-4:15pm |

|(Nursing Div. – 95 State St) |93 State Street | |

| |787-6744 | |

| |

|HOSPITALS |

|Baystate Medical Center |759 Chestnut Street |794-0000 |

| |Springfield | |

|Holyoke Hospital-Holyoke Medical Center |575 Beech Street |534-2500 |

| |Holyoke | |

|Mercy Hospital |271 Carew Street |748-9000 |

| |Springfield | |

Housing Assistance

|Agency |Number/Address |Services/Specifics |

|American Red Cross- Pioneer Valley Chapter |506 Cottage Street |-open Monday-Friday 8:30-4:30 |

| |Springfield |-for house fire victims |

| |737-4306 | |

|Anti-Displacement Project |57 School Street, Springfield |-home affordability for low income |

|Hampden/Hampshire/ |413-739-7233 |families |

|Franklin | | |

|Brightwood Development Corp.-Brightwood// |2345 Main Street, Springfield |-subsidized and Section 8 housing in |

|CPM |413-734-2144 |the north end and Main Street |

| | |-minority employment |

|Catholic Charities- Behavioral Health |65 Elliot Street, Springfield 413-452-0621 |-if moving or behind on rent will pay |

|Network |413-733-6661 |$100 |

| |Counseling office tel. number |CPM shares offices w/ Brightwood |

|Forum House/ Human Resources Unlimited |55 Broad Street |-housing (advocacy and search |

| |Westfield, MA |-pre-vocational work units |

| |413-562-5293 |-employment / educational support |

| | |-social activities |

| | |-transportation to club |

| | |-outreach |

| | |-substance abuse |

| | |-some eligibility and referral |

| | |requirement |

|Habitat for Humanity |250 Albany St. |-9am-4pm |

| |Springfield |-low income families to rehabilitating/ |

| |413-739-5503 |building homes in Hampden County |

|Hampden Hampshire |322 Main Street, Springfield |Rental Assistance |

|Housing Partnership |413-785-1251 |-rental assistance |

|HAP (Housing Allowance |1-800-332-9667 |-Section 8 applications |

|Project) | |-Section 8 waiting lists |

| | |-listings of moderate rehab apartments |

| | |-for special populations |

| | |-emergency shelter (family & |

| | |individual) |

| | |-self-sufficiency program |

| | |Borrower’s Assistance Program |

| | |-help 1st time homebuyer w/down |

| | |payment/ closing costs |

| | |-workshops / counseling |

| | |-Section 8 quality standards |

| | |-all homes before 1978 lead free or de- |

| | |leaded |

| | |Get The Lead Out |

| | |-provides low cost financing to owners |

| | |of 1-4 family properties to remove lead paint from |

| | |their homes |

| | |Job Link Housing Vouchers |

| | |-section 8 rental subsidy program |

| | |-working families received or receiving |

| | |TAFDC within past 22 months and |

| | |working 75 hrs. a month |

| | |-DTA job readiness program |

| | |-all regions but Berkshire Con’t |

| | |-must meet certain eligibility |

| | |requirements |

| | |ISSI Program |

| | |-assist homeless single people who are |

| | |employed or in training with moving |

| | |expenses and aid with rent |

| | |(temporarily not available 10/02) |

|Home City Housing |5 Northampton Ave., Springfield |-subsidy management apts. |

| |413-785-5312 | |

|Housing Discrimination |Holyoke |Covers western Mass. and Worcester County |

| |413-539-9796 | |

| |1-800-675-7309 | |

|Key Programs |(Springfield/Greenfield Area) |-ages 7-18 |

|Western Mass |Marigza Rodriguez, |-referral from DMH, DSS, DYS, |

| |Administrative Supervisor |Parents |

| |Key Program, Inc. |-residential and non residential program adolescents |

| |576 State Street |from the child welfare, mental health, juvenile |

| |Springfield, MA 01109 |justice, and educational systems. We create |

| |413/781-6485 |opportunities for those in our various programs to |

| |413/788-6925 (FAX) |learn new skills and approaches to problem solving. |

|Mass. Union For Public |413-736-8336 |-regulations for residents |

|Housing Tenants |784 Washington St | |

| |Spfld, MA | |

|Mental Health Association |995 Worthington St. |-must be DMH or DMR referred |

| |413-734-5376 |-supported housing |

| | |-residential living and homeless |

| | |outreach |

| | |-shelter plus care |

|Neighborhood Housing Srvcs |111 Wilbraham Road, Spfld |-program for 1st time homeowners |

| |413-739-4737 |-home improvement loans |

|Springfield Housing Homeownership Services | |-finance program-counseling |

|New England Farm Workers |1628 Main St., Springfield |-referral through DTA |

| |413-272-2208; 536-5403 x203 |-housing search |

| |205 High St., Holyoke |-housing advocacy |

| |413-536-6406 |-homeless prevention |

|New North Citizens Council |2383 Main Street, Springfield |-Mon.-Fri. 9-5 (for services 9-3) |

| |413-747-0090 |-homefinding services funded by DSS |

| | |to provide Bicultural foster homes for |

| | |children needing placement |

| | |-housing advocacy |

| | | |

|Open Pantry Community Services |287 State Street, Springfield |Social Services |

| |413-737-5354 |-advocacy and outreach for entitlement |

| |Open Door Social Service tel. Number- |benefits, housing search, placement, |

| |. 413-737-7062 |case management, substance |

| | |abuse/referral, individual counseling |

| | |-walk-in, agency referral, appt |

|Safe Passages |123 Hawley St., Northampton |-24 hr. crisis hotline |

| |413-586-1125 |-Battered Women and children |

| | |emergency shelter, counseling, |

| | |economic planning, support groups, |

| | |legal advocacy, legal services, DSS, |

| | |DTA info., housing, advocacy, |

| | |outreach |

| | |-many languages spoken |

| | |-housing (assistance with security |

|Salvation Army |272 Appleton St., Holyoke |deposit, must be homeless, in |

| |532-6312 |shelter, etc. |

|All have food/clothing/fuel assistance |170 Pearl St., Springfield | |

| |733-1518 |-assistance with 1st month (must have |

| |12 Arnold St., Westfield |eviction notice, homelessness) |

| |568-1256 | |

|Springfield Partners For Community Action |619 State Street, Springfield |-assist homeless, in shelter |

| |413-263-6500 |-has listing of apartments in Springfield |

|Valley Opportunity Council |413-594-3267 |-affordable housing |

| |Housing Management |-Holyoke, Chicopee and surrounding |

| | |area |

|YWCA |120 Maple Street, Springfield, |-transitional living programs |

| |413-732-3121 |-post crisis, post shelter program for |

| | |battered women and children offering |

| | |temporary housing, case |

| | |management, continued education, |

| | |job training and employment |

| | |programs |

|YWCA- Youth Build |7 Orleans St., Springfield |-building affordable housing |

| |413-733-9172 |-education, trade, job, financial |

| | |assistance, counseling |

| | |-must be unemployed, out of school, |

| | |16-24, involved for 12 months |

Housing Authorities

|Agency |Number/Address/ |

|Agawam |786-1297, 66 Meadow Brook Manor |

|Chicopee |592-6132, 128 Meetinghouse Rd |

|East Longmeadow |525-7057, 81 Quarry Hill |

|Hampden |566-8157, 26 Spring Meadow Lane |

|Holyoke |539-2220, 475 Maple Street |

|Palmer |283-9311, 13 Fletcher St |

|Southwick |569-3161, 12 Depot St. |

|Springfield |785-4500, 25 Saab Court-Section 8 |

|West Springfield |788-0988, 37 Oxford Place |

|Westfield |568-9283, 12 Alice Burke Way |

|Wilbraham |543-1700, 88 Stoney Hill Rd. |

|Apartment/Agency |Address |Phone |

|CHICOPEE | | |

|Avalon Management |574 East Street, Chicopee |598-8290 |

|Apartment Rentals of |Chicopee |592-8300 |

|Western Mass. | | |

|Apartments Etc. |86 Center Street, Chicopee |594-7711 |

|Beacon Square Apts. |1892 Memorial Drive, Chicopee |536-0732 |

|Chicopee Village |68 Eastern Drive, Chicopee |598-8326 |

|Curio Nataloni |1045 Boston Rd, Spfld,has apts in Chicopee |783-0913 |

|Edgewood Court |649 Prospect Street, Chicopee |532-0914 |

|Falls View Apts. |132 East Main Street, Chicopee |594-5113 |

|Mac Arthur Terrace |70 Broadway Street, Chicopee |592-1252 |

|Mall Apartments |83 Edbert Street, Chicopee |593-5214 |

|Montcalm Heights |185 New Ludlow Road, Chicopee |538-7080 |

|Polish Home |144 Cabot Street, Chicopee |592-0686 |

|Townhouse Court Apts |1241 Granby Road, Chicopee |593-3009 |

|Holyoke | | |

|Cherry Hill Apts. |24 Maple Crest Circle, Holyoke |536-0082 |

|Churchill Home |334 Elm St., Holyoke |536-5300 |

|Community Builders |562 S. Summer St., Holyoke |534-0955 |

|Elmwood Towers |485 South St., Holyoke |533-6004 |

|Holyoke Farms |91 Farnum Drive, Holyoke |534-3413 |

|Holyoke Hill Assoc. |360 ½ Tokeneke Road, Holyoke |534-3963 |

|Holyoke Towers |582 Pleasant Street, Holyoke |532-5122 |

|Marken Properties |667 Main Street, Holyoke |539-9500 |

|Marketing Properties |151 West Street, Holyoke |533-4944 |

| | |532-9268 |

|MPW Realty Trust |70 Essex Street, Holyoke |536-2109 |

|Old Holyoke Develop. |70 Lyman Street, Holyoke |533-7101 |

|Parkview Apartments |53 Saint Kolbe Drive, Holyoke |533-8732 |

|Property Mngmt Group |693 Dwight Street, Holyoke |533-5000 |

|Prospect Heights |41 Chestnut Street, Holyoke |536-2384 |

|South Summer Assoc. |562 South Summer, Holyoke |534-0955 |

|Stiebel Properties |242 Suffolk Street, Holyoke |535-1734 |

|Sycamore House |287 Essex Street, Holyoke |534-3259 |

|Valley View Apts. |507 Whitney Avenue, Holyoke |538-6108 |

|Virgilio Management |46 Franklin Street, Holyoke |533-5100 |

|SPRINGFIELD | | |

|Allen Park |251 Allen Park Road, Springfield |782-1898 |

|Armoury Common Apts. |69 Winter Street, Springfield |739-9629 |

|Attache Apts. |428 Belmont Ave., Springfield |733-7883 |

|Bay Meadows |100 Bay Meadow Road, Springfield |733-3316 |

|Baystate Place |414 Chestnut Street, Springfield |733-7894 |

|Belle Street Apts. |Belle Street, Springfield |732-4111 (Agent) |

|Bergen Circle |15 Girard Avenue, Springfield |781-5010 |

|C & C Realty (Brantley |423 State Street, Springfield |827-7701 |

|Carabetta Enterprises |4 Federal Court St., Springfield |737-7847 |

|Cardaropoli Realty |199 Dickinson Street, Springfield |734-8191 |

|Caribe Corp. |2460 Main St., Suite 112, Springfield |736-5215 |

|Chestnut Park Apts. |68 Harrison Avenue, Springfield |731-0900 |

| | |731-0908 |

|Colonial Estates |129 Beacon Circle, Springfield |783-0231 |

|Curio Nataloni |1045 Boston Road, Springfield |783-0913 |

|Eastbrook Apts. |Fernbank Road, Springfield |543-4007 |

|Edgewater Apts. |101 Lowell Street, Springfield |788-6109 |

|Garand Court |325 State Street, Springfield |732-1713 |

|Garden Park Mgmnt. |513 Main Street, Springfield |739-9774 |

|Gray Rentals |86 Bowdoin Street, Springfield |732-8612 |

|Harriet Realty |276 Dwight Street Ext., Springfield |736-4930 |

|Hill Homes Housing |460 Hancock Street, Springfield |737-3810 |

|Home City Housing |5 Northampton Avenue, Springfield |785-5312 |

|Hunter Place |69 Andrews Street, Springfield |732-4111 (Agent) |

|Independence House |1475 Roosevelt Avenue, Springfield |732-7953 |

|Indian Motorcycle |837 State Street, Springfield |734-2955 |

|Kimball Towers |140 Chestnut Street, Springfield |739-4551 |

|Lincoln St. Apts. |Lincoln Street, Springfield |732-8612 |

|Linden Towers |310 Stafford Street, Springfield |737-5588 |

|Maple Commons |60 School Street, Springfield |734-7771 |

|Marken Properties |5 Gerard Way, Holyoke (has apts in Spfld) |532-3709 |

|Memorial Square Bldg. |2991 Main Street, Springfield |736-5215 (Agent) |

|Mitchell, Myhre & Silva |14 Dresden Street, Springfield |781-0381 |

|New Colony Court |154-164 Maple Street, Springfield |734-2438 |

|Northern Heights |769 Main Street, Springfield |734-3276 |

|Oswego Management |79 Oswego, Springfield |746-5893 |

|PAB Property Mgmnt. |34 Belmont Avenue, Springfield |785-5668 |

|Park East |1046 Allen Street, Springfield |732-4111 (Agent) |

|Park Edge |415 Porter Lake Dr., Springfield |739-1707 |

|Patton St. Apts. |Patton Street, Springfield |532-3709 (Agent) |

|Pynchon Terrace Apts. |101 Lowell Street, Springfield |781-2285 |

|Sears Real Estate |928 Belmont Avenue, Springfield |785-1697 |

|Spring Hill Apts. |Quincy, Rifle, Union, Hickory Streets, Spfld |732-4111 (Agent) |

|Spring Meadow Apts. |156 Canon Circle, Springfield |783-5250, 28 Canon Circle |

| | |(office) |

|Summit Hill |Summit, Federal, Worthington Sts., Spfld |732-4784 |

|Tinkham Management |66 Industry Avenue, Springfield |781-2046 |

|Valley Real Estate |Winter Street, Springfield |732-4111 |

|Van Der Hayden |774 State Street, Springfield |732-4111 (Agent) |

|Victors Apts. |2473 Main Street, Springfield |734-2683 |

|Villa Borinquen |Springfield |736-5215 (Agent) |

|Villa Taino |1024 Dwight Street, Springfield |827-8734 |

|Villa Nueva Vista |Main, E. Hooker, Harriet, Bancroft Grove, Streets, Springfield |737-7748 (Agent) |

|Villar Real Estate |2894 Main Street, Springfield |734-8331 |

|Winn Management |Fernbank Road, Springfield |543-4007 |

|Worthy Apts. |193 Worthington Street, Springfield |736-2502 |

|West Springfield |

|Ashley Arms Apts. |131 Ashley Avenue, West Springfield |739-8192 |

|Aspen Square Mngmnt |380 Union Street, West Springfield |781-0712 |

|C & M Realty |1095 Westfield Street, West Springfield |736-6868 |

|Colonial House Apts. |55 Craig Drive, West Springfield |781-5530 |

|Courtyard Apartments |1139 Westfield Street, West Springfield |746-3376 |

|Hillcrest Apartments |21 Highland Avenue, West Springfield |739-5962 |

|Holiday Apartments |47 River Street, West Springfield |737-9907 |

|Olympia Manor Apts |107 Ashley Avenue, West Springfield |737-1894 |

|Riverdale Apartments |1715 Riverdale Street, West Springfield |734-2328 |

|Toll House Apts. |2034 Riverdale Street, West Springfield |734-2388 |

|Vandeene Manor |55 Van Deene Avenue, West Springfield |737-0001 |

|Westfield |

|East Mountain View |138 East Mountain Road, Westfield |568-7444 |

|Edgewood Realty |134 Union Street, Westfield |562-1894 |

|General Shepard Apts |25 Thomas Street, Westfield |568-1372 |

|Park Square Townhse |140 Union Street, Westfield |568-1444 |

|Powder Mill Village |126 union Street, Westfield |562-5706 |

|Rockwell Management |77 Mill Street, Westfield |568-5994 |

|Southwood Acres |342 Southwick Road, Westfield |572-1085 |

|Willows Apartments |19 Lockhouse Road, Westfield |568-0043 |

Shelters

|Name |Address/Phone |Notes |

|FAMILIES |

|A Family Place |288 Oak St., Holyoke |-DTA referral |

| |536-2787 |-family shelter |

|Broderick House |56 Cabot Street, Holyoke |-DTA referral |

| |413-534-7610 |-homeless family shelter |

| | |-housing search |

| | |-transition to work |

| | |-educational opportunities |

| | |-on-site counseling and health |

| | |Care |

|Jefferson Shelter |95 Jefferson Ave.,Springfield |-DTA referral |

|Open Pantry |413-736-2263 |-family shelter |

| | |-pregnant female |

|Main St. Shelter |Holyoke |-DTA referral |

|(Valley Opportunity Council) |413-534-2466 |-women and children |

| | |-pregnant female |

| | |-men and children |

|New Horizons |Springfield |-DTA referral |

| |413-782-8654 |-family shelter |

| | |(boys accepted up to the age |

| | |of 14) |

| | |-case management, job |

| | |training, education, medical, |

| | |parenting, housing |

|Prospect House |103 Prospect St., Springfield |-DTA referral |

|(HAP) Housing Allow. Proj. |413-737-5518 |-free lodging on a temporary |

| | |basis |

| | |-all families |

| | |-no limit on boy’s age |

|DOMESTIC VIOLENCE (FOR WOMEN AND CHILDREN) |

|Arch |Springfield |-screening required |

| |413-733-7100 | |

| |1-800-796-8711 | |

|Compañeras |Holyoke |-screening required |

| |413-536-1628 |-boys up to age 17 accepted |

| | |with screening |

|Casa Myrna Vazquez, Inc |1-800-992-2600 |-24 hour hotline |

|Mothers & Sons Program | |-domestic violence residential |

| | |programs for women and |

| | |their adolescent sons (& |

| | |other siblings) |

| | |-required to have son 12&over |

| | |-shelters in Boston area |

|NELCWIT |Greenfield |-boys accepted up to the age |

| |413-772-0806 |of 14 |

|New Beginnings (YWCA) |413-562-5739 |-24 hour hotline, support |

| |Westfield |groups, , legal advocacy |

| |Hotlines: 413-562-1920 |-boys age 14 and over not |

| |1-800-479-6245 |Accepted |

|SafeLink |Massachusetts – state-wide |-24-hour hotline |

| |1-877-785-2020 | |

|Safe Passages |123 Hawley St., Northampton |-24 hr. crisis hotline |

| |413-586-1125 |-boys accepted up to the age |

| |Hotline 413-586-5066 |of 13 (then flexible) |

| | |-emergency shelter, support |

| | |groups, counseling, |

| | |economic planning, legal |

| | |advocacy, legal services, |

| | |DSS, DTA info., housing, |

| | |advocacy, outreach |

| | |-many languages spoken |

| |

|FOR WOMEN ONLY |

|Annie’s House |Springfield |Age: 18+ |

| |747-5384 |-for homeless single women |

| |781-5640, MCDI |-rent 30% of income |

| | |-HUD definitions applications |

| | |at MCDI in Springfield |

| | |(Wilbraham Road) |

|Rutledge House |413-746-8701 |-DTA referral |

|Open Pantry | |-single women who are |

| | |homeless and in recovery |

| | |from substance abuse |

|Safety Net |Northampton (nationwide) |-women only |

| |413-585-9649 |-substance abuse |

|Samaritan Inn |Westfield |-women only |

| |413-568-3122 |(men in separate dormitory) |

|Worthington Shelter |796 Worthington St., Spfld |-women only |

| |413-734-9946 |-also day program |

| |

|TEENS |

|Greenwich Teen Living Prog. |6870 Calhoun St., Springfield |-DTA referral |

|Open Pantry |413-731-5960 |-for teens age 14-20 with or |

| | |without children |

| |

|HIV/AIDS |

|Miracle House |413-736-8527 |-HIV/AIDS residential housing |

|Northern Educational Services |Springfield |Imani House |

| |413-733-0708 |-single people with aids, |

| | |substance abuse |

| | |-handicap accessible |

| | | |

|FOR MEN ONLY | | |

|Loreto House |51 Hamilton St., Holyoke |-shelter-walk-ins welcome |

| |413-533-5909 |-only men |

|Opportunity House |Springfield |-men only |

| |413-739-4732 |-detox, substance abuse |

|Salvation Army |Springfield |-men only |

| |413-785-1921 | |

|Samaritan Inn |Westfield |-men only |

| |413-568-3122 |(women in separate |

| | |dormitory) |

|Springfield Rescue Mission |19 Bliss Street, Springfield |-men only -1 year program |

| |413-732-0808 |-must take Christian classes |

| |413-732-0516 |-shelter, food, clothing, |

| | |medical attention, literacy |

| | |training, GED, Christian |

| | |Counseling, advocacy |

| | |-prefer referrals and men must |

| | |come sober |

|Worthington Shelter |796 Worthington St., Spfld |-men only |

| |413-732-3069 |-also day |

| | | |

|VETERANS | | |

|Chapin Mansion |413-493-1977 | |

|Valley Opportunity Council | | |

| |

|MASSACHUSETTS COALITION FOR THE HOMELESS 617-737-3508 |

Mental Health/Counseling/Support

|Agency |Number/Address |Services/Specifics |

|ARCH (YWCA) |Hotlines: |-24 hour hotline phone support |

|Domestic Violence & |413-733-7100 |-support groups |

|Sexual Assault |1-800-796- 8711 |-shelter for women and children |

| |732-3121 (Main Office of YWCA not the |-legal advocacy |

| |hotline number |-referrals |

| |Springfield | |

|Brightside: |788-7366 |-Open 8:30am – 8pm Mon-Thurs |

|Counseling Associates |2112 Riverdale Street |8:30am – 5pm Friday |

| |W. Springfield |-A full spectrum mental health clinic |

| | |providing services for individuals, |

| | |families and children. |

| | |Specialized programs are available for |

| | |treatment of domestic violence,ADHD, |

| | |older adults’ dual diagnosis and infant |

| | |development/ behavioral health. |

| | |Treatment services include individual, |

| | |family, group treatment, psycho- |

| | |educational groups, medication |

| | |management and psychological |

| | |testing. |

| | |-Home based services. |

|Child Guidance Clinic of Springfield |413-732-7419 |-Children, young adults and their families welcomed |

| |110 Maple St. |- provides evaluation, assessment, case management, |

| |Springfield, MA |advocacy and preventive services |

| | |-treatment and counseling |

|Child & Family Service |367 Pine St. Spfld 737-1426 |- Counseling / Mental Health |

|Of Pioneer Valley, Inc. |425 Union St., Level D |- Family preservation |

| |W. Spfld 737-4718 |- Refugee & Immigrant Services |

| |39 Union St |- Valley Infant Development Services (Only in Sfld 169 |

| |Easthampton 529-1764 |High St. 739-3954) |

| |238 Main St, suite 4 | |

| |Greenfield 774-6252 | |

| |131 West Main St | |

| |Orange 978-544-2148 | |

| |90 Madison St. | |

| |Worc. 508-753-1260 | |

|Family Stabilization |788-7366 |-24 hr/7 days |

|Program |2112 Riverdale Street, |-provides in- home follow-up treatment |

| |W. Springfield |or diversion for children who are at |

| | |high risk or those who have been in |

| | |inpatient psychiatric treatment/ acute |

| | |residential treatment and their family |

| | |structure and prevent the need to |

| | |return the child for further crisis |

| | |services |

| | |-Insurance- MassHealth, 3rd party pay |

|Gandara Mental Health |Springfield, 333 E. Columbus Ave. |- outpatient individual and family counseling (English &|

| |(413-736-8329) |Spanish) |

| | | |

| |Springfield, 2155 Main Street | |

| |(413-736–0395) | |

| | | |

| |W. Springfield, 147 Norman | |

| |St.(413-736-8329) | |

|Growth Connections |539-2866 |-For girls 12-13 years old |

| |Providence Hospital |-Center for substance abuse prevention, |

| |Holyoke |peer pressure, etc. |

|Brightside Treatment |788-7366 |-Campus and community based |

|Center |2112 Riverdale Street |residential treatment program for boys |

| |W. Springfield |ages 5-17 and girls ages 5-12 who |

| | |have severe emotional disturbance |

| | |and behavioral problems. Services are |

| | |family centered and include individual, |

| | |group and family treatment. |

| | |-Individualized treatment identifies |

| | |problem behaviors targeted for |

| | |change and builds upon the child and |

| | |families strengths to facilitate those |

| | |changes. |

|Casa Myrna Vazquez, Inc. |1-800-992-2600 |-domestic violence – 24 hour hotline |

| | |-residential programs |

|Behavioral Health Network-Crisis |Psychiatric Crisis number for BHN |-24 hours |

|Springfield not Mt. Tom | |-open Monday-Friday: 8am – 5pm |

| |452-2300 |-case management (will find appropriate |

| |503 State St., Springfield |services) |

|MSPCC (Massachusetts Society For The |E.I: 747-0030 |-open 8:45 – 5 Monday – Friday |

|Prevention of Cruelty to Children) |Springfield, 650 State Street |-early intervention for developmental |

| | |delay and at risk from birth – 3 |

| | | |

| |734-4978 |-open 9am – 5pm Monday - Friday |

| |Springfield, 235 Chestnut St. |-mental health treatment, home visiting |

| | |(Good Start and Healthy Families) |

| |598-9680 |education, violence prevention, DV |

| |Chicopee, 78 Main Street |survivor assistance, business |

| | |development |

| |532-9446 | |

| |Holyoke, 113 Hampden Street | |

|Mt. Tom Mental Health Ctr |536-5473 |-open Mon, Wed, Fri: 8:30am – 5pm |

| |Holyoke, 40 Bobola Road |Tues, Thurs, 8:30am – 8pm |

| | |-outpatient counseling (mainly English) |

| | |-psychiatric assessment |

| | |-family, adult, children, couples |

|Mt. Tom City Clinic |532-0389 |-open Monday – Friday, 9am – 5pm |

| |Holyoke, 235 Maple Street |-outpatient counseling (mainly Spanish) |

| | |-psychiatric |

| | |-family, adult, children, couples |

|Mt. Tom Crisis Center |536-2251 |-24 hour hotline |

| |Holyoke, 40 Bobola Road |-counseling also over phone |

| | |-evaluations |

| | |-referrals to health ctr. and clinic |

|River Valley Counseling |534-3361 |-open Mon – Thurs: 8:30am – 7pm |

| |Holyoke, 303 Beech Street |Fri.: 8:30am – 5pm |

| | |-counseling therapist and psychiatrist |

| | |-families, children, individual |

|Safelink Domestic Violence |1-877-784-2020 |-24 hour hotline |

|Substance Abuse |1-800-327-5050 |-24-hour hotline |

| | |-referral service for substance abuse |

| | |-covers Mass., but can refer out |

|YMCA – Domestic Violence |733-7100 | |

School Liaisons

|Agency |Number/Address |Services/Specifics |

| |

|If you have school-aged children, they must be attending school while living at the motel. Although you are not sure how long you will be |

|there, it is important that children do not miss too many days of school. The McKinney Act is a federal law that protects the rights of |

|homeless children. To start classes, you must provide a copy of your child’s health record and the child must be up-to-date on their |

|immunizations. You must fill out registration paperwork with the new school, and they will request copies of your child’s records from their |

|old school. |

|Chicopee |Cindy Rodolakis - 413-594-3519 |

|Holyoke |Jordanna O’Connell - 413-534-2000 x220 |

|Springfield |Shannon Barry 413-787-7294 |

|West Springfield |Ellen Broadhurst - 413-263-3288 |

|Westfield |Sheila Conroy – 413-572-6397 |

|McKinney- Vento Homeless Education Assistance Act |

|Ms. Shannon Barry |413-787-7294 |Fax 413-787-6692 |

|Mr. Rene Romero |413-787-7294 |After school program |

Transportation

|Agency |Number/Address |Services/Specifics |

|PVTA Bus Lines |781-7882 | |

|VOC (Valley Opportunity |592-9131 |-must be a MassHealth or Medicaid |

|Council) | |patient needing transportation in a |

| | |van |

Legal

|Name |Address/Phone |Notes |

|Western Mass Legal |127 State St. 4th Fl |-Legal services in civil matters to low income |

| |Springfield |and Elderly people |

| |413-781-7814 | |

|Mass Justice Project |57 Suffolk St. Suite 401 |- provide advice and referral to meet the most |

| |Holyoke |critical legal needs of low income people. |

| |413-533-2660 | |

Other

|Agency |Number/Address |Services/Specifics |

|First Call for Help |737-2712 |-info and referral to health and human |

| |Springfield |services-for Hampden County |

|Salvation Army/Holyoke |272 Appleton St., Holyoke |-Toy for Joy at Christmas (sign up |

| |532-6312 |ahead) |

|Valley Opportunity Council |152 Center Street |-referral services |

| |Chicopee | |

| |612-0211 | |

Western MA Housing Authorities List

|ADAMS HOUSING AUTHORITY |LEE HOUSING AUTHORITY |

|4 Columbia Street |155 Marble Street |

|Adams, MA 01220 |Lee, MA 01238 9511 |

|413 743 5924 |413 243 3464 |

| | |

|AGAWAM HOUSING AUTHORITY |LENOX HOUSING AUTHORITY |

|66 Meadow brook Manor |6 Main Street |

|Agawam, MA 01001 3128 |Lenox, MA 01240 |

|413 786 1297 |413 637 5585 |

| | |

|AMHERST HOUSING AUTHORITY |LONGMEADOW HOUSING AUTHORITY |

|33 Kellogg Avenue |119 Knollwood Drive |

|Amherst, MA 01002 |Longmeadow, MA 01106 |

|413 256 0206 |413 567 0902 |

| | |

|ATHOL HOUSING AUTHORITY |MONTAGUE HOUSING AUTHORITY |

|21 Morton Meadows P.O. Box 207 |41 Sunrise Terrace |

|Athol, MA 01331 |Turners Falls, MA 01376 |

|978 249 4848 |413 863 8445 |

| | |

|BELCHERTOWN HOUSING AUTHORITY |NORTH ADAMS HOUSING AUTHORITY |

|41 Everett Avenue |150 Ashland Street - P.O. Box 511 |

|Belchertown, MA 01007 |North Adams, MA 01247 |

|413 323 4064 |413 663 5379 |

| | |

|BERKSHIRE COUNTY REGIONAL HOUSING AUTH. |NORTHAMPTON HOUSING AUTHORITY |

|150 North Street |49 Old South Street |

|Pittsfield, MA 01201 |Northampton, MA 01060 |

|413 443 7138 |413 584 4030 |

| | |

|CHICOPEE HOUSING AUTHORITY |ORANGE HOUSING AUTHORITY |

|128 Meetinghouse Road |200 East River Street |

|Chicopee, MA 01013 |P.O. Box 9 |

|413 592 6132 |Orange, MA 01364 |

| |978 544 6000 |

|DALTON HOUSING AUTHORITY | |

|Pine Grove Manor |PITTSFIELD HOUSING AUTHORITY |

|293 High Street |65 Columbus Avenue |

|Dalton, MA 01226 |Pittsfield, MA 01201 0627 |

|413 684 2493 |413 443 5936 |

| | |

|EAST LONGMEADOW HOUSING AUTHORITY |SHELBURNE HOUSING AUTHORITY |

|81 Quarry Hill |80 Canal Street, P.O. Box 30 |

|East Longmeadow, MA 01028 |Turners Falls, MA 01376 |

|413 525 7057 |413 863 9781 |

| | |

|EASTHAMPTON HOUSING AUTHORITY |SOUTHAMPTON HOUSING AUTHORITY |

|112 Holyoke Street |57 Valley Road |

|Easthampton, MA 01027 |Southampton, MA 01073 |

|413 527 1600 |413 527 6835 |

| | |

|FRANKLIN COUNTY REGIONAL HOUSING AUTHORITY |SOUTH HADLEY HOUSING AUTHORITY |

|42 Canal Road, P.O. Box 30 |69 Lathrop Street |

|Turners Falls, MA 01376 |South Hadley, MA 01075 |

|413 863 9781 |413 532 3194 |

| | |

|GRANBY HOUSING AUTHORITY |SPRINGFIELD HOUSING AUTHORITY |

|50 Phin's Hill Manor |25 Saab Court |

|Granby, MA 01033 |Springfield, MA 01101 |

|413 467 9300 |413 785 4500 |

| | |

|GREAT BARRINGTON HOUSING AUTHORITY |STOCKBRIDGE HOUSING AUTHORITY |

|2 Bernard Gibbons Drive |5 Pine Street |

|Great Barrington, MA 01230 |P.O. Box 419 |

|413 274 1142 |Stockbridge, MA 01262 |

| |413 298 3222 |

|GREENFIELD HOUSING AUTHORITY | |

|One Elm Terrace |STURBRIDGE HOUSING AUTHORITY |

|Greenfield, MA 01301 |Town Hall |

|413 774 2932 |308 Main Street |

| |Sturbridge, MA 01566 |

|HADLEY HOUSING AUTHORITY |508 347 7575 |

|42 Golden Court | |

|Hadley, MA 01035 |WEST SPRINGFIELD HOUSING AUTHORITY |

|413 584 3868 |37 Oxford Place |

| |West Springfield, MA 01089 |

| |413 788 0988 |

|HAMPDEN HOUSING AUTHORITY | |

|26 Spring meadow Lane |WESTFIELD HOUSING AUTHORITY |

|Hampden, MA 01036 |P.O. Box 99 |

|413 566 8157 |Westfield, MA 01086 0099 |

| |413 568 9283 |

|HAMPSHIRE COUNTY | |

|REGIONAL HOUSING AUTHORITY |WILBRAHAM HOUSING AUTHORITY |

|37 Main Street, #15 |88 Stony Hill Road |

|Cummington, MA 01026 |Wilbraham, MA 01095 |

|413 634 5000 |413 543 1700 |

| | |

|HATFIELD HOUSING AUTHORITY |WILLIAMSTOWN HOUSING AUTHORITY |

|Two School Street |35 Adams Road |

|Hatfield, MA 01038 |Williamstown, MA 02167 |

|413 247 9202 |413 458 8282 |

| | |

|HOLYOKE HOUSING AUTHORITY | |

|475 Maple Street | |

|Holyoke, MA 01040 | |

|413 539 2220 | |

To Find Resources In Franklin County/Greenfield - Call:

Franklin Community Action – 393 Main St, Greenfield MA – 413-774-2318

|Food Source Hotline |First Call for Help |

|Project Bread |FCAC/North Quabbin |

|1-800-645-8333 |978-575-0818 |

|Project Bread offers referrals in 160 languages and is able to provide people with all |978-249-4295 |

|the paperwork they need to get food stamps and food assistance right away. | |

| | |

|First Call for Help |First Call for Help |

|FCAC/Franklin County |Northampton |

|413-774-2318 Ext 108 |413-582-4237 |

|DTA Office |WIC |

| | |

|Greenfield |Franklin N. Quabbin WIC |

|1 Arch Place, Suite 2A |393 Main St # 4 |

|Greenfield, MA 01301 |Greenfield, MA 01301-3320 |

|(413) 772-3400 - Fax (413) 774-5266 |(413) 376-1160‎ |

Food Pantries/Groceries/Resources

Athol

Four Square Church

500 Main St.

Athol

978-249-4024

Food usually distributed the 1st and 3rd Thursdays of the month from 5-6:30 p.m.

Our Lady Immaculate Food Pantry

Church Rectory

192 School St.,

Athol

978-249-2738

Food is distributed once a month for a $2 donation. Picture ID is required in order to verify hometown. Open to people from Athol, Petersham & Royalston. Must present verification of residence. Food distributed Tuesday, Wednesday and Thursday from 1: 30 p.m. to 3:30 p.m.

Salvation Army

107 Ridge Ave.

Athol, MA 01331

Monday – Friday 8:30 a.m. to noon then 12:30 p.m. to 3 p.m.

Emergency Number is 978-249-8111

First Call for Help - A Program of Franklin Community Action

119 New Athol Rd (In Aubuchon Plaza in Healthy Connections Office)

Orange

978-249-4295

Provides assistance to people applying for food stamps.

SERVE New England

Athol

Contact Cathy Savoy, Athol COA Director at 978-249-8986 or coa@ for cost, 2 hours of community service payback required. Order early in the month for 4th Saturday of the month pick up.

Brown Bag Program

Downstairs at Town Hall

Athol

978-249-8986

Must be 55+ or have documented disability. 4th Wednesday of each month. Donation requested but not required.

Charlemont

Good Neighbors Food Pantry

Charlemont Federated Church

175 Main St.

Charlemont

Call ahead: 413-337-4957

Church phone: 413-339-4294

Call for pantry hours.

Groceries at Thanksgiving, Christmas, Easter and Spring School vacation and in July available. Donated foods distributed to Charlemont, Heath, Rowe and Hawley residents.

Greenfield

Greenfield Gardens Community Building

58 Pray Dr.

Greenfield

413-774-4904

Open Wednesday from 9:30 a.m. to 11:30 a.m. and Friday from 5-7 p.m. Greenfield Gardens residents only except emergency food is available.

Center for Self Reliance

Program of Franklin Community Action

31/2 Osgood St.

Greenfield

413-773-5029

Monday from 11 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 11 a.m. to 5 p.m. - Low-income folk from Franklin County or North Quabbin area are eligible for food distribution once a month. Must have photo ID, be able to verify SSA number and documentation of any income gained in the past 12 months.

Salvation Army

72 Chapman St.

Greenfield

Call 413-773-3154 if you are in Greenfield or Leyden. All other towns call 413-586-5336 to find an appropriate service unit. Picture ID required for proof of residence—must live in Greenfield or Leyden. Open Monday through Friday from 8 a.m. to 1:30 p.m.

Shelburne Falls

West County Emergency Food Pantry

Shelburne Senior Center

7 Main St.

Shelburne Falls

Call Dino at 413-773-5029 Ext 4

Open 3rd Wednesday of the month from 4 to 5:30 p.m. for low-income residents of West County (Mohawk School District including Plainfield).

Turners Falls

Franklin Area Survival Center

96 Fourth St. Turners Falls

413-863-9549

Monday through Friday 10 a.m. to 1:30 p.m.

Proof of address (must be a resident of Franklin County), proof of income, social security of each family member. Food is available monthly to individuals and families who are clients of the center as well as people who are homeless. You must drop in and fill out an application to see if you qualify.

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