Hotel Apology letter - walk guest to another hotel
Letter of ApologyFebruary 01st 2015,Dear Mr. Guest Name, I regret to inform you that due to a overbooking situation in our hotel [Mention hotel name], we have to relocate you to our partner hotel which provide the same level of service to guarantee a pleasant stay.We have arranged a Superior room for your at the [Mention the alternate hotel name], which has a great location and excellent services.I apologise for the inconveniance you have experianced, but I am sure that your will have a great stay in our partner hotel.Yours sincerely,General ManagerEmail: gm@ ................
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