PROGRAM COORDINATOR HANDBOOK

PROGRAM COORDINATOR

HANDBOOK

Contents

Topic

Page

Program Coordinator Checklist............................................................ 2 Introduction...................................................................................... 3 What is Mentoring?............................................................................................5 Forms of Mentoring........................................................................................... 7 The Mentoring Relationship................................................................ 8 Three Phases .................................................................................................. 13 Role of the Program Coordinator....................................................................14 Goals............................................................................................... 16 Program Design................................................................................ 19 Program Planning Chart.....................................................................20 Recruiting Mentors............................................................................ 23 Mentor Recruiting Letter.....................................................................25 Mentor Recruiting Phone/In-Person Script........................................... 26 Mentor Interest Form......................................................................... 27 Matching.......................................................................................... 28 Mentee Interest Form........................................................................ 29 Training............................................................................................ 30 Feedback......................................................................................... 34 Tracking........................................................................................... 35 Evaluation......................................................................................... 36 Mentoring Program Evaluation............................................................ 37 Training Evaluation........................................................................... 38 Closure and Celebration..................................................................... 40 Ongoing Support............................................................................... 42 Final Thoughts................................................................................. 43 Resources....................................................................................... 44

Wake Forest University Mentoring Resource Center

Training Evaluation

8.1.2012

Program Coordinator Checklist

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Develop Goals

Contact Mentoring Resource Center to Inform Staff of Your Plans

Develop Program Design Timeline Responsibility Continuity Plan Communication Plan Program Requirements Budget Logistics Contingency Plan

Recruit Mentees Determine Number of Mentees Develop Mentee Profile or Application Communicate with Mentees

Recruit Mentors Determine Number of Mentors Needed Develop Mentor Profile or Application Communicate with Mentors

Match Mentor Pairs

Provide Training For Mentors For Mentees

Provide Program Information to Mentoring Resource Center

Schedule Regular Check-in Points

Schedule Mid-Point Evaluation

Schedule Final Evaluation

Provide Closure Celebration

Conduct Evaluation and Preparation for Next Year

Wake Forest University Mentoring Resource Center Program Coordinator Handbook 8.1.2012

Introduction

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Thank you for choosing to coordinate a mentoring program at Wake Forest University! Mentoring has always been a part of the Wake Forest experience; at its heart is the teacher-scholar ideal. Faculty, staff, alumni, and even students provide great informal mentoring to Wake Forest students at all points of the college experience. Formal mentoring programs build upon these informal relationships and provide additional structure and oversight to ensure that effective mentoring is occurring for a targeted population.

In recognition of the unique opportunities provided by Wake Forest's small size, stature as a research university, and liberal arts foundation, the University has taken additional steps to ensure that effective mentoring continues to be core to the Wake Forest experience as the institution grows and develops. As part of the strategic plan, the University established four overarching priorities:

1. Build exceptional faculty-student engagement 2. Sustain a tradition of opening new doors for educational opportunity 3. Reinforce the connections between the liberal arts and the professions 4. Educate the whole person ? mind, body, and spirit ? and help students find their

place in the world

Mentoring plays a key role in each of these priorities. Mentoring is an exciting opportunity to bring people together, to learn from one another, to network, to grow, and to develop personal and professional skills. Mentors learn how to nurture and support the growth of their mentees and mentees learn how to take responsibility for their own choices, decisions, and lives. Both learn how to build and to participate in effective relationships.

As part of the University's commitment to developing a mentoring culture on the Wake Forest campus, we have created the Mentoring Resource Center as part of the Office of Personal and Career Development. The Mentoring Resource Center serves as a central office for the Wake Forest community and provides guidance, resources, support, and recognition for Wake Forest mentoring relationships and programs. Please do not hesitate to contact us:

Wake Forest University Mentoring Resource Center Program Coordinator Handbook 8.1.2012

Mentoring Resource Center Reynolda Hall, Room 230 Winston-Salem, NC 27109

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Director, Allison E. McWilliams ('95), Ph.D. 336.758.3741 (voice) mcwillae@wfu.edu

And, be sure to follow us on our blog (mentoringresourcecenter.) and on twitter (@WFUmentoring) for best practice information, resources, tips, and tools that you can use!

This handbook briefly touches on the basics of what you need to do to develop and implement your mentoring program. It should be emphasized that while mentoring can appear easy, it requires a complex and defined set of skills. And, like any strategic initiative, developing a mentoring program requires careful planning, deliberate implementation, and ongoing evaluation. Please take some time to talk with the Mentoring Resource Center staff throughout the development of your program as well as throughout its implementation and evaluation to ensure that it is the success that it should and can be!

Wake Forest University Mentoring Resource Center Program Coordinator Handbook 8.1.2012

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