VIRTUAL LEARNING
right-20567000Lesson Notes - Working in New York Name: New York Nickname: The Big AppleLocation: USA east coast, and is the most populated city in the USANew York is divided into Boroughs (the five administrative areas): The Bronx, Brooklyn, Manhattan, Queens and Staten IslandA global center for commerce, finances, culture, fashion and entertainmentLocation of United Nations (UN) headquarters [international territory]52098058585100Many skyscrapers (very tall buildings) that house offices, hotels and apartments. The Empire State Building is the tallest at 102 storeys (floors)Many New Yorkers travel by subway (underground train)Skills of a Food & Beverage ManagerJob of a Food & Beverage Managerhow to hire the best staff for the jobwhere to buy the freshest produce and the finest wineshow to plan a budget to make a profitlearn and understand union laws to manage any staff problemsdecides when the restaurant will openplans a daily menudecides staff uniform and insist that they follow instructionsensures safety regulations are followedpass on instructions from the senior manager to food & beverage staffStaff Training: UB- Bahamas Hotel Tourism Training Center or abroad, trade shows and seminars, practical/on job training Customer Service: Polite and courteous, and efficient**Training as well as great customer service can result in return visitors and more money. ................
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