_CURICULUM VITÆ
center64770Senior manager – fluent English – national and international mobility00Senior manager – fluent English – national and international mobilityEducation2009-2010: MBA H.E.C PARIS – IIM Bangalore and UCLA exchange programs1996-2001: ESILV Engineering Degree, product and industrial process designProfessional experienceSince Sep. 2014Senior Project Manager, AdeccoGlobal HR solution company, Client Management Platform programManaged agile global transformations project targeting 15.000 users Managed functional and technical resources spread over different locations for the creation of case management application based on Service Cloud module for US and UK (front and middle office), 350 users, 24/7 operation worldwide : requirements gathering, solution design, testing and cut-over organizationInitiated implementation of pilot for the global transformation roadmap: client portal through communities, multichannel management with telephony integration, knowledge base integrationCreated full business case and negotiated with both headquarter and country stakeholders for engagement approval Organized the Global support model based on ITIL best practices with multiple geographic hubs and 3rd parties suppliersSep 2013-Jul 2014Senior Manager, Iena Consulting, ParisManagement consulting and IT projects client assistanceInterim management within Bollore Africa LogisticsIRIS and INFOR finance and accounting IT department (20 persons, 250 companies, 2500 users, 3 billion Euros turnover)Processes optimization based on Prince 2 and ITIL. Creation of management dashboard.Managed Qlikview analytics platform project : datawarehouse design, business needs gathering, dimensional reports creationIT and finance stakeholder relationship managementBusiness development for Iena focusing on finance and IT projects2011-2013Associate, AXIONKO, ParisDigital marketing consulting, CRM projects and management consultingBusiness developmentManaged a back office IT restructuring project (Sage) for a logistic company as well as implementation (needs analysis, setup, data migration, training)Managed project for an asset management firm (offer, functional analysis, configuration, exchange integration, training)Managed project for an offshore call center based in Mauritius island (offer, network setup, functional analysis, configuration, marketing automation, training, operation tracking)2006-2008 Managing director, EXTENSIA GROUP, Paris(350 employees, 2008 consolidate sales: 20 Million Euros), LogisticsIncreased global revenues in 2 years of +16%Managed business development to gain key account contracts (ACCOR, LVMH,…)Managed HR and finance for processes optimization and reportingSet-up of management accounting and financial reporting systemObtained first ISO 9001 and ISO 14001 certificationManaged restructuring of IT system and set-up of new network architecture2004 - 2006 Company founder, CTI-SERVICES, ParisIT moving services, outsourcing and maintenance (2008 sales: 500 k€)Developed brand beside key accounts (Oddo, Unilever, System U,…)Developed outsourcing offers Managed sales relation and projects steeringCreated and managed infrastructure outsourcing offers for SaaS client applications2001 – 2003 Consultant, AMETRA, ParisMechanical engineering, electronic, design and training (140 employees, 2004 sales: 20 Million Euros)Managed drawers and engineers team for product development (Nexter, Sagem)Helped on Catia V5 implementation and best practicesManaged mechanical engineering and structure design for military projectsMiscellaneousFrench: - NativeEnglish: - Bilingual German: - intermediateCatia, Solidworks, Adobe suite, Microsoft server and Exchange environmentMS Office (Excel and Access expert), MS Project, Clarity, Salesforce, Wordpress, HubspotCoding Apex, Java, html, VBA ................
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