UltiPro System Requirements and Access Overview



UltiPro System Requirements and Access OverviewThis document covers the basic technology needs for accessing UltiPro at Citizen Schools. For assistance with accessing UltiPro or for any technical questions, please file a case in Salesforce.General RequirementsYou will need an internet-connected device with a modern browser, such as Chrome, Firefox, or Safari. No other special software or plug-ins are required.Some features of UltiPro may require you to disable your browser’s pop-up blocker. right316166500To access UltiPro, you must have an active Citizen Schools account. Log into Okta, then select the UltiPro button in order to automatically sign into UltiPro. If this is your first time logging in, you will need to enter your last name and Social Security Number so that UltiPro can securely verify your identity. A confirmation e-mail will be sent to your Citizen Schools address; click the link in the e-mail to confirm. This is only required for the first log-in, and because of Okta you will never need to remember a separate username or password.Mobile AccessUltiPro has a free mobile-optimized version of their system that is available to all staff who own a smartphone. Listed below are details on accessing UltiPro depending on what mobile platform you use. If your device is not support, you’ll be re-directed to the desktop version of UltiPro. 323850127000032385046037500Android: open the Okta mobile app, sign in, and then click on the UltiPro button. If you don’t have the Okta app, you can download it for free from Google’s Play Store.iOS: open the Okta mobile app, sign in, and then click on the UltiPro button. If you don’t have the Okta app, you can download it for free from Apple’s App Store.Browser CompatibilityUltiPro can be accessed using the modern web browser of your choice, although some browsers will deliver a better experience than others. Citizen Schools recommends using Google Chrome when accessing UltiPro, but you may consult the chart below to see compatibility with other browsers.System:Browser:WindowsMacintoshLinux4445bottom00Chrome(recommended)4445center00Firefox4445center00Safari4445center00Opera4445center00Internet Explorer 11-5080center00Internet Explorer 10-5080center00Internet Explorer 9-6350center00Internet Explorer 6, 7, 8Note: Internet Explorer only works when used in compatibility mode. To enable this, go to the Tools menu, then select the “Compatibility View settings” option. Under “Add this website:” type in “” and then click the Add button. Select the Close button in the bottom-right corner to go back to browsing. ................
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