DESCRIPCION DEL SERVICIO COMUNICACION



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System requirements for Desktop are as follows:

ν Operating system: Mac OS 10.6 Snow Leopard, Mac OS 10.7 Lion, Mac OS 10.8 Mountain Lion, Mac OS 10.9 Mavericks, Windows Vista, Windows 7, or Windows 8/8.1 (Classic view only).

ν The installation footprint is approximately 125 megabytes (MB).

ν For voice calls, a sound card, speakers, and a microphone or a headset are required.

ν For video calls, a web cam is required.

ν A minimum 1-gigabyte (GB) random access memory (RAM) is required.

ν Minimum 1 gigahertz (GHz); however, 1.5 GHz is recommended. Pentium 4 minimum, dual core central processing unit (CPU) is recommended for video (at a minimum).

ν Open Graphics Library (OpenGL) 1.5 or higher is recommended.

For HD video, the following is recommended:

ν HD camera

ν HD resolution support in display

ν Pentium quad core or equivalent

ν 2 GB RAM

System requirements for Mobile are as follows for Apple iOS and Android:

Apple iOS

BroadTouch Business Communicator Release 20.0.4 for iOS supports devices with iOS 6 or iOS 7 running on the ARMv7 chipset.

The client has been validated on the following reference devices:

ν iPhone 4

ν iPhone 4S

ν iPhone 5

ν iPhone 5C

ν iPhone 5S

BroadTouch Business Communicator Release 20.0.4 has not been validated on iPods although these devices match the specifications above and the application should work with the exception of the telephony functions.

BroadTouch Business Communicator Release 20.0.4 does not support iPad devices.

Android

BroadTouch Business Communicator Release 20.0.4 for Android supports devices with Android 2.3 and Android 4 OS or later.

For best user experience and specifically for video calling, the following is recommended:

ν Dual core CPU (or higher)

ν 1 GB RAM (or higher)

ν ARMv7 instruction set supported by the CPU (for media capabilities)

ν Minimal screen resolution 320 x 480

The client has been validated on the following reference devices:

ν Google Nexus 4 (LG) (E960)

ν Google Nexus 5 (LG)

ν Samsung Galaxy S4 (GT-I9505)

ν Samsung Galaxy S5 (SM-G900F)

ν HTC Sensation XL

The client has been validated for audio and video functionality on the following devices:

ν Google Galaxy Nexus (GT-I9250) – Android 4.2.1

ν Google Nexus 5 4.4 Nexus 5

ν HTC One S 4.0.3

ν Samsung Galaxy S II 4.0.3 GT-I9100

ν Samsung Galaxy S II 4.0.4 GT-I9100

ν Samsung Galaxy Note 2.3.6 GT-N7000

ν Samsung Galaxy S III 4.1.2 GT-I9300

ν Samsung Galaxy S III 4.1.2 GT-I9305

ν Samsung Galaxy S IV LTE 4.2.2 GT-I9505

NOTE: The lists of validated devices are subject to change without notice in subsequent releases.

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Requerimientos Técnicos – UC&C Alestra

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Alestra - Información Uso Público

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