Suppliers - Honeywell



Suppliers

(Providers of the required resources) |Inputs

(Resources required by the process) |Process

(Top level description of activity) |Outputs

(Deliverables from the process) |Customers

(Anyone who receives a deliverable from the process)

| |

|Engineering |As Built | |DOC-Contracts Established |Applications: | |Internal: |

| |Configurations | | |Security | |Product Focus |

| |Application | |Data Source Control |Analytical tools | |Engineering |

| |requirements | |Data Solicitation |SW Support | |R&O |

| |HW & SW to | |Data Collection |Application Dev | |Enterprises |

| |Develop | |Data Analysis |Rel tracking SW | |Marketing & Sales |

| |Applications | |Data Entry |IS Education | |Customer Focus |

| |Data requests | |Data Validation |IS Training | |ATL’s, FSE’s |

| | | | |General access to | | |

| | | | |data | | |

|Technical Publications |S/B Applicability | |Data Computation |Future: | | Supply Chain |

| |CMM’s | |Reporting |Non Aerospace | |Program Office |

| |IPL’s | |Publication/Library |data | |Contracts&Pricing |

| | | |Post Reports |Market share | |Legal |

| | | | |Analysis | |Warranty |

| | | |Application Development |Market forecasts | |Forecasting |

| | | |Application Maintenance |Brand X tracking | |MSA/MSP |

| | | |Application Training |Cost analysis | | |

| | | |DOC- Performance Compared To Established |Potential | | |

| | | |Contracts |Performance | | |

| | | | |Analysis | | |

| | | | |Airline | | |

| | | | |Reliability | | |

| | | | |Exceptions | | |

| | | | |Product | | |

| | | | |opportunities | | |

|Honeywell |Shop findings | | | Airline customer | |External: |

|Repair Shops, Airlines,3rd party |Configurations | | |differentiators | |OEM |

| |Work scopes | | |(maintenance) | |OEM-Boeing |

|Operator’s |Field data, EOR’s, GAS & Removal | | |Event Data: | | OEM-Airbus |

| |data | | |FSE metrics | |Operators |

| | | | |GAS reports | |Reporting |

| | | | |Removal rates | | |

|OEM’s |OPS summaries | | | Provisioning | | Non-Reporting |

| |Utilization, Delays | | |IP MTBUR | |Governments |

| |Cancellations, Utilization | | | | |Military |

| | | | | | |Service Centers |

|FSE, CSE and ATL Reporting |Field data, EOR’s, GAS & Removal | | | | | GAS |

| |data | | | | | |

|Subscription Services |Operator Usage Data | | |Airplanes/Engines: | | |

| |ACAS, ARS | | |Part usage rates | | |

| | | | |A/C usage/invent. | | |

| | | | |Cust. Info. Del/cancel | | |

| | | | |Maint. Forecasts | | |

|Management |Data requests, Schedules, Sales | | |Workshop Data: | | |

| |Data | | |APU Reliability | | |

| | | | |Failure trends | | |

| | | | |S/B compliance | | |

| | | | |Shop findings & | | |

| | | | |summaries | | |

|Reliability Council & PIPS |Direction & Planning | | | | | |

|Steering Committee | | | | | | |

Terms and Definitions---Unofficial, for info only.

• CMM Component Maintenance Manual AKA Overhaul Manual

• IPL Illustrated Parts List AKA Illustrated Parts Catalog

• EOR Engine Operator Record, document used to collect field data in the GOAL system.

• GOAL Garrett Operator Aircraft Listing, part of MERIT-used to collect util/mx event data on GA/BA.

• MERIT Master Engine Related Information Tracking, mainframe data system.

• GAS Garrett Aviation Services, a 3rd party repair and overhaul facility (sold by AlliedSignal).

• Avsoft A software application development and Aircraft Utilization Database provider based in England.

• ACAS AirCraft Analytical Support. A utilization data subscription service product from Avsoft.

• ARS Aviation Research Support, previous name for Avsoft Ltd.

• AR Aviation Research, a company supplying subscription Title Service/Registration data to GOAL.

• S/B Service Bulletin

• OEM Original Equipment Manufacture.

• DOC Depth Of Coverage, document defining scope of PPD data collection.

• PPD Product Performance Data acquisition & analysis, dept 67-32. AKA PPDAA

• IP Initial Provisioning, identity, quantity, and lead time of spare parts being bought by airline.

• MSA Maintenance Service Agreement

• MSP Maintenance Service Program

• R&O Repair and Overhaul, group doing Engine/APU/Component repairs.

• FSE Field Service Engineers

• ATL Account Team Leader

Reference Notes

Future Outputs-Related Notes

• Non Aerospace Data

• Market Share Analysis

• Brand X Tracking, reliability tracking of non-Honeywell products. Cost of tracking is mainly in the application structure as opposed to the input process. Providing there is a market we are in a good position to track non-Honeywell component un-scheduled removals. Joe Casper.

• Cost Analysis

• Potential Performance Analysis

• Airline Reliability Exceptions, the collection, analysis, and reporting of Airline “exceptions” as opposed to “data”. This system would capture and store exceptions such as Component Over-alerts, Delay and Cancellation drivers, Pilot Report Drivers. The thought being that with finite resources it may make more business sense to track exceptions as opposed to tracking data/developing exceptions. Joe Casper

• Product Opportunities

• Airline Customer Differentiators (Maintenance). Storing select airlines, select components scheduled maintenance requirements. E.g. American Airlines, soft time shop-visit of MD11 Thrust Reverser System LRUs at C check with threshold of 24, 000 FHs. This information aids in understanding why Airline “X” reliability differs from Airline “Y”. Assists Honeywell engineering in developing optimum workscopes and facilitating maintainability studies. Storing this type of information also cuts down on ad-hoc requests to Airlines. Joe Casper

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