Network Video Recorder System Quick Guide CUSTOMER SUPPORT

[Pages:1]CUSTOMERSUPPORT

NorthAmerica support@ UnitedKingdom support.uk@

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HDD PWR

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NetworkVideoRecorderSystem HM241

QuickGuide

Pleasereadthisquickmanualthroughlybeforeusingthisproductandkeepitfor futurereference. Formoredetailedinstructions,pleasecontactusatsupport@.

V2.01

SAFETYCAUTIONS

1.PleasedonotplaceanycontainerwithliquidontheNVR. 2.Pleaseusetheproductinanopenspaceanddonotblocktheairvents. 3.Foryoursafety,pleaseusetheoriginalpowersupplyprovided. 4.IftheNVRstartsorworksabnormally,pleaseunplugthepoweradapterand cleanthedustonthemainboardintheNVRdevice,thenrestarttheNVR. 5.Pleaseobeytheregulationsandpoliciesinyourcountryandareawhen installingtheproduct.

PACKINGLIST

RUN

HDD PWR

IR

NVRx1 (HardDiskDrive

notincluded)

IPCamerax4

RUN

IR

HDD

PWR

NetworkVideoRecorderSystem HM241

QuickGuide

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QuickGuidex1

EthernetCablex1

DC12V/2A PowerAdapterx1

(forNVR)

DC12V/1A PowerAdapterx4

(forIPCamera)

PRODUCTOVERVIEW

VGA Ethernet Output Port DC-In

SUB

Antenna

VGA

WAN

-

+

USB

DC12V

MAIN

HDOutput USBPort Antenna

LED

Stand InstallationHole

USBMousex1

Screwx4 (forHDD)

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5DBAntennax4 (forIPCamera)

NightVision

Antenna EthernetPort DC-In support@ 02

OPERATENVRSYSTEMWITHAMONITOR LivePicture

AfterconnectingtheNVRandcamerastopower,connectamonitortotheNVR throughtheHDMIorVGAport(HDMIandVGAcablearenotincluded)andwait for2-3minutes,thenthelivepicturesfromthecameras(maininterface)willbe displayedonthemonitor.ConnectthemousetostartoperatingtheNVRsystem. Notes: 1.ThedefaultUsernamefortheNVRsystemisadminandthedefaultPassword isempty(noneedtoenteranything); 2.ThisNVRsystemcanbeonlyconnectedtothenetworkbytheEthernetcable currently; rotectyourprivacy,pleasesetthepasswordatyourearliestconvenience. Rightclickthemouseonthemaininterface,thengotoSystemsetup> SystemAdmin>User>Setpasswordtosetapassword;

Systemversion Systemlog User

Systemupgrade Sysmaintenance

Factorysetting IPCMaintenance

Generalsetup Recordsetup Networksetup ChannelSetup SystemAdmin

Userlist

ID 1 2 3 4 5 6 7 8 9 10 11 12

Username admin

Superuser Yes

Adduser Deleteuser

Edituser Setpassword

OK

Cancel

4.Ifyoudonothaveamonitor,youcanoperatetheNVRsystemonPC.See moredetailsfrompage11and18. .

HardDiskDriveFormatting

InstalltheHDDfirst,thenrightclickthemouseonthemaininterfaceandgoto SystemSetup>Generalsetup>HDDSetuptocheckitsstatus.Ifit'snot Formatted,ticktoselecttherightHDD,thenclickFormat.

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VideoRecording

Rightclickthemouseonthemaininterface,thenselectSystemsetup> Recordsetup>RecordPlantosettherecordmode.Thedefaultrecordmode oftheNVRis24/7alltimerecord.

RecordPlan Alarmsetup Zonesetup

Generalsetup Recordsetup Networksetup ChannelSetup SystemAdmin

Channel 1

Copyto

Time

Motion

Alarm

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Su

Mo

Tu

We

Th

Fr

Sa

Reset

Apply

OK

Cancel

IMPORTANT:ClickResetbeforeyouchangetherecordmode. ScheduledRecord Afterreset,selectChannelandclickTimetostartscheduledrecordsetup. Leftclickthemouseandholdtoselectthedayandhouryouplanforrecording. TheareaselectedwillturntoRedandclickApplytosavethesetting.The systemwillstartrecordingataspecifictimeonadaily/weeklyschedule. MotionRecord Afterreset,selectChannelandclickMotiontostartmotionrecordsetup. Leftclickthemouseandholdtoselectthedayandhouryouplanforrecording. TheareaselectedwillturntoGreenandclickApplytosavethesetting.The systemwillstartrecordingwhenthecameradetectsanymotion.

Tips:

1.Afterchangingthesettingfrom24/7tothespecifictimeormotionrecord,it

helpstoprolongthestoragetimeoftheHDD.

2.ExternaldeviceisrequiredforAlarmrecordandthisNVRdoesnotsupportit.

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NetworkSetup

ToremoteviewvideosfrommobiledeviceorPC,pleasemakesuretheNVR isconnectedtotheRouterwiththeEthernetcablefirst,thengotoSystem setup>NetworksetuptochecktheCloudID,IPaddressandWebport,etc.. 1.MakesurethestatusoftheCloud(P2P)isONLINE.Ifit'sOFFLINE,please unplugtheEthernetcable,thenplugagaintocheckthestatus; 2.ThenumberafterCloud(P2P),e.g.2416666666,istheCloudIDoftheNVR device; 3.MakesuretheDHCP,Cloud(P2P)andEnableaftertheNetDiagnoseInfo areticked; 4.MakesuretheNetworkstatusisHealthyNetwork; 5.WebportmayvaryondifferentNVRsystems.

Networksetup DDNS PPPoE 3G E-Mail

WifiSetup

Generalsetup Recordsetup Networksetup ChannelSetup SystemAdmin

DHCP Cloud(P2P)

2416666666(ONLINE)

IPaddress

192.168.32.50

Subnetmask

255.255.255.0

Gateway

192.168.32.1

MACaddress

9GA3-A9FC-C445

PreferredDNS

192.168.32.1

Webport

80

NetworkBandwidth 100MB/s

NetDiagnoseInfo

Enable MTU 1500

NetworkStatus

HealthyNetwork

Apply

ShowQRCode

OK

Cancel

OtherFunctionsontheMenuBar

RightclickthemousetoshowthemainMenubarasshownbelow,rightclick againtohideit.

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Splitscreen VideoManage Systemsetup Videoplayback Videobackup

Splitscreen: changethenumbersofthechannelsshowingin thesamescreen. VideoManage: addIPCamerabyMatchCode,manageIP CamerasandChannelsetc..

Coloradjust

Systemsetup:

PTZcontrol Manualrecord Volume SetupWizard FastNetwork

includesGeneralsetup,Recordsetup,Network setupandSystemAdmin. *Generalsetup:changeLanguage,setupthe Time,ChangeDisplayResolutionandcheck HDDinformationetc.. *Recordsetup:setuptherecordmodefor

Wifiadd

eachchannel.

Adjustchannel ExitSystem

*Networksetup:checktheIPaddress,Cloud IDetc.. *Channelsetup:changethenameofthe

camera,checktheBitrateetc..

*SystemAdmin:checkthesystemversion,updatethesystem,Userand

passwordsetup,makeafactoryresetandcheckthesystemlogetc..

Videobackup:

backuptheselectedhistoricalvideos.

Coloradjust:

adjusttheBrightness,Contrast,Sharpnessetc.ofthepictureineach

Channel.

Manualrecord:

turnonthevideorecordingmanuallywhenthecurrenttimeisnotwithin

thespecificrecordingschedules.

SetupWizard:

showtheQRcodesforAppdownloadingandcheckingtheCloudID.

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Add

Devicelist HeimVision

ID:2416666666

Modify

Add

Devicelist HeimVision

ID:2416666666

Modify

ch_1

ch_2

ch_3

ch_1

ch_2

ch_3

ch_4

ch_4

Tip: TheDevicelistisdisplayedwiththeGraphicstructure.Ifit'sdisplayedwitha Treestructure,pleasedoubleclickonthedevicenametoconnectthesystem.

VideoPlaybackandBackup

Step1:

Leftclicktheonthebottommenubar,thenclickConfirminthepop-up

windowofTiptoentertheinterfaceofVideoPlayback.

Step2:

SelectChannel,RecordtypeandDate,clickRetrievaltodisplaythevideos

recorded,thenleftclickthemouseonthetimelinewithcolorsordragthe

whitetimeboxtoplaythevideo.

EseeCloud

NetworkVideoRecorder

NetworkVideoRecorder

Devicelist

HeimVision ID:2416666666

ch_1

ch_2

ch_3

ch_4

AllTypes MotionDetection TimingDetection AlarmDetection

ManualDetection

NetworkVideoRecorder

NetworkVideoRecorder

Group

RecordType 2019-04

Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13

14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

0000

0100

0200

0300

0400

0500

0600

0700

0800

0900

1000

1100

1200 Retrieval Download

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Step3: ClicktheDownloadbuttonontherightbottomcornerortheicononthe bottommenubartopopoutthewindowofDownloadResources.Clickthe icontodownloadthevideoonebyoneorclicktheBatchDownloadbuttonto downloadallthevideostogethertoyourcomputer.

DownloadResources

StartTime: 2019-04-01

00 :00:00

EndTime: 2019-04-01

23 :59:59

Batch Download

Channel 2 2 2 2 2 2 2

StartTime 2019-04-0114:00:00 2019-04-0113:00:00 2019-04-0112:00:00 2019-04-0111:35:33 2019-04-0111:33:59 2019-04-0111:29:16 2019-04-0111:17:39

EndTime 2019-04-0114:26:17 2019-04-0114:00:00 2019-04-0113:00:00 2019-04-0112:00:00 2019-04-0111:35:33 2019-04-0111:33:59 2019-04-0111:24:32

Type TimingDetection TimingDetection TimingDetection TimingDetection MotionDetection TimingDetection TimingDetection

Operate

Step4: Clicktheicontoexitfromthevideoplaybackinterfaceandgetbacktothe livepictureagain.

NetworkVideoRecorder

Group

RecordType

2019-04

Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13

14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

00

0700

0800

0900

1000

1100

1200

Retrieval

Download

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AddDevice Standalonecamera

AddDevice Choosedevice

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HDD PWR

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Kit

LANscan Networkeddevices Scancodetoadddevice

Othercamera

Scanningnearbydevices,scanningtakes about3minutes,pleasebepatient

addmanully

3

4

Step3: TaptherightNVRafterthesuccessfulscanning,theninputtheinformation required(e.g.enterthepasswordifyousetone;ifnot,thedefaultpasswordis empty)andtapCompleteontherightuppercornertoenterthemaininterface.

AddDevice

Choosedevice

2416666666

NVR

CoudID

NameOF Device Username

Password

AddDevice 2416666666 Heimvision

Complete

admin Inputdevicepassword

5

6

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Step3: TaponthethumbnailtoentertheLIVEinterface,thenyoucancapturea screenshot,recordthelivevideotoyourmobiledeviceandplaythevideos recordedintheHardDiskDriveofyourNVRsystem.

Device Group Heimvision Online ID:2416666666

NetworkVideoRecorder

NetworkVideoRecorder

18KB/s

HeimVision

SD

NetworkVideoRecorder

NetworkVideoRecorder

Share

Info

Playback

NetworkVideoRecorder

NetworkVideoRecorder

NetworkVideoRecorder

NetworkVideoRecorder

1/1

mydevice

Demo

Mycenter

Screenshot

Recording

playback

7

8

Tip: IftheNVRisnotaddedautomatically,pleasetapaddmanullytoaddit.

OPERATENVRSYSTEMFROMTHEBROWSERONPC

Important: 1.ThestatusoftheCloud(P2P)shouldbeONLINE.Ifit'sOFFLINE,please inserttheEthernetcableandcheckitagainafter1-2minutes. 2.ChecktheCloudID,IPaddressandWebportfromtheNetworksetup mentionedinthesectionofOPERATENVRSYSTEMWITHAMONITORon page5. 3.InternetExplorer(IE)browserisrecommended.

Option1: WhenyourPCisconnectedtothesameRouterastheNVR's,youcanvisitthe localnetworktooperate.

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Tip: PlacetheNVRonthedeskandbefarawayfromthedevicesthatareeasyto interferetheconnection,suchasmicrowaveoven,TV,etc..Makesurethe obstaclesbetweentheNVRandthecamerasareasfewaspossible.

GetanextraAntennaExtensionCablewithStand

TakeofftheantennaoftheIPcamera,theninstalltheAntennaExtensionCord intotheIPCameraandputittotheplacewheretheWi-Fisignalisstrong.

AntennaExtensionCord

IPCamera

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HDD PWR

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NVR

Window

Wall

GetanextraRepeaterDevice

ToextendtheWi-Firange,youcanalsoinstallaRepeaterdevice.Pleaserefer totheusermanualoftheRepeaterdeviceyouboughtforusingit.

SetupCascadingConnection

Notes: 1.WhentheIPCAM2isinstalledoutoftheWi-FiRange,buttheIPCAM1with strongWi-Fisignal(checkitfromthelivepicture)orwithsmoothstreaming isbetweentheNVRandIPCAM2,thenyoucansetuptheIPCAM1asavirtual repeaterfollowingthesteps.

2.ThisvirtualRepeaterfunctioncannotstrengthentheWi-Fisignal,butjust helptoextendtheWi-FidistancebytheIPCamera.

Step1: RightclickthemousetoshowtheMebubar,thenclickVideoManage> RepeatertoentertheRepeatersetting.

VideoMange

Protocol

N1

ID

Devicename

IPaddress

Preview

Protocol

Refresh MatchCode

AutoAdd Modify

Advanced

0 /0

Addeddevice:

Channel Devicename

1

IPCAM

2

IPCAM

3

IPCAM

4

IPCAM

5

6

7

8

5

Remainingdevice

3

IPaddress

Status

172.20.14.31

Connectsuccess

172.20.14.32

Connectsuccess

172.20.14.30

Connectsuccess

172.20.14.33

Connectsuccess

Novideosource

Novideosource

Novideosource

Novideosource

Delete DeleteAll ManualEdit ChannelSetup WifiSetup Repeater

Ok

Cancel

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NVR

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IPCAM1

IPCAM2

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Step5: ClickRefreshtoshowthenewIPcamera,selectit,thenclicktheMatchCode toaddthenewcameraautomatically.

Protocol ID 1

N1 Devicename

IPCAM

VideoMange

IPaddress 172.20.14.33

Preview

Protocol N1

Refresh MatchCode

AutoAdd Modify

Advanced

0 /0

Addeddevice:

Channel Devicename

1

IPCAM

2

IPCAM

3

IPCAM

4

5

6

7

8

5

Remainingdevice

3

IPaddress

Status

172.20.14.31

Connectsuccess

172.20.14.32

Connectsuccess

172.20.14.30

Connectsuccess

Novideosource

Novideosource

Novideosource

Novideosource

Novideosource

Delete DeleteAll ManualEdit ChannelSetup WifiSetup Repeater

Ok

Cancel

Step6: Aftermatchingsuccessful,theaddedcamerawillbeshowedintheAdded devicelist.

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TROUBLESHOOTINGGUIDE

Q1.Thereisnolivepicturesometimes. ?ItmaybecausedbythepoornetworkduetoWi-Fiinterference,obstacle

blockingandsoon. 1.WhenyouareviewingthelivepicturefromtheCloud,pleasemakesure thenetworkconnectionbetweentheNVRandrouterworkswell.Atthe sametime,makesuretherouterprovidesenoughuploadbandwidth. Toimprovethequalityofnetwork,youcanreboottherouterregularly. 2.Whenyouareviewingthelivepicturefromthesamenetworkasyour router's,pleasemakesurethenetworkconnectionbetweenthecamera andNVRworkswell.YoucancheckthequalityoftheWi-Fisignalfrom theliveinterface. *IftheWi-Fisignalisgoodbutthelivepictureofallthechannelsstill buffersandlags,anotherdevicemayinterferetheconnection betweentheNVRandcameras.Pleasetrytogetridofitorchangethe Wi-FichannelfromSystemSetup>NetworkSetup>WifiSetup> WifiChannel. *IftheWi-Fisignalofonechannelispoor,movethecameracloseto theNVRtocheckwhetherthestrengthofWi-Fisignalisstrongerand makesuretheantennaofthecameraisfixedwellandpointedatthe rightdirection.IftheWi-Fisignalofallchannelsispoor,pleaseslowly movetheantennasoftheNVRuntiltheypointattherightdirection asmentionedinthesectionofAdjusttheantennastothe appropriateanglefrompage20. Ifyouneedmorehelp,pleasefeelfreetocontactusatsupport@.

Q2 .ThereisnolivepicturewhenusingabrowsertologintotheNVR.

?PleasegotoSystemSetup>NetworkSetup>Webporttocheckwhether

theWebporthasbeenchangedfrom80toanothernumber,e.g.1111.If

yes,inputtheIPaddressand:1111intoIEtovisit.Forexample,theIP

addressis192.168.251.106andtheWebportis1111,thenpleaseinput

.

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Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowing twoconditions: (1)thisdevicemaynotcauseharmfulinterference,and (2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay causeundesiredoperation.

SAFETY CAUTIONS................................................................................01 PACKING LIST........................................................................................01 PRODUCT OVERVIEW............................................................................02 HARDDISKDRIVEINSTALLATIONANDSYSTEMCONNECTIONS.........03 HardDiskDriveInstallation..................................................................03 System Connections.............................................................................04 OPERATENVRSYSTEMWITHAMONITOR............................................05 Live Picture...........................................................................................05 HardDiskDriveFormatting..................................................................05 VideoRecording....................................................................................06 Video Playback.....................................................................................07 Video Backup........................................................................................07 Network Setup......................................................................................09 OtherFunctionsontheMenuBar........................................................09 OPERATENVRSYSTEMFROMCLIENTONPC......................................11 ClientInstallationandLogin................................................................11 VideoPlaybackandBackup.................................................................13 OtherFunctionsoftheBottomMenu..................................................15 OPERATENVRSYSTEMONMOBILEDEVICE.........................................15 DownloadandInstalltheApp..............................................................15 AddtheNVRSystemtotheApp...........................................................16 OPERATENVRSYSTEMFROMTHEBROWSERONPC..........................18 EXTENDTHEWI-FIRANGE....................................................................20 AdjusttheAntennastotheAppropriateAngle....................................20 GetanextraAntennaExtensionCablewithStand..............................21 GetanextraRepeaterDevice...............................................................21 SetupCascadingConnection..............................................................21 ADDANEWIPCAMERATOTHENVRSYSTEM......................................23 TROUBLESHOOTING GUIDE.................................................................26

HARDDISKDRIVEINSTALLATIONAND SYSTEMCONNECTIONS HardDiskDriveInstallation

IMPORTANT: 1.Torecordvideoandplaythehistoricalvideo,theinstallationoftheHard DiskDriveisamust.Otherwise,youcanonlywatchthelivepicture. 2.AHardDiskDriveisnotincludedinthisNVRSystem. 3.ThisNVRsystemworkswitha3.5''SATAHDD.TheHDDshoudbeformatted ifit'sinstalled.

Step1: Unscrewandremovethetop coveroftheNVR.

Step2: ConnecttheSATApowerand datacablesoftheNVRtothe correspondingportsoftheHard DiskDrive.

Step3: HoldtheHardDiskDriveandthe NVRtogether,carefullyturnthem over,thenalignthescrewholes ontheHardDiskDrivewiththe screwholesontheNVRhousing.

Step4: UsingaPhillipsscrewdriverto tighttheHardDiskDriveandNVR housingwiththeprovidedscrews, thenassemblethetopcoverof theNVR.

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SystemConnections

DonotfixtheIPCamerawiththescrewsbeforeyoucanseetheimage onthemonitorandknowtheidealpositiontoinstallit. 1 UnwindtheantennasoftheNVR; 2 InstallandtightentheantennasontheIPcameras; 3 Plugthepoweradapter(12V/2A)intotheNVRandthesocket; 4 Plugthepoweradapter(12V/1A)intotheIPCameraandthesocket.

3

SUB

VG A

1

WAN

-

+

US B

DC12V

MAIN

1

2

4

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VideoPlayback

Rightclickthemouseonthemaininterface,thenselectVideoPlaybacktoplay thevideosrecorded.SelecttheDatewithGreencolor,ChannelandRecord Mode(),thenclickSearchtolistallthefilteredvideos.

CAM1 2019-04-0313:56:11WED

CAM1 2019-04-0313:56:10WED

NetworkVideoRecorder

NetworkVideoRecorder

2019

04

Su Mo Tu We Th Fr Sa

31 1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 1 2 3 4

5 6 7 8 9 10 11

Channel

1

2

3

4

5

6

7

8

CAM1 2019-04-0313:56:11WED

CAM1 2019-04-0313:56:09WED

NetworkVideoRecorder

NetworkVideoRecorder

Day Hour

0H

4H

1 2 3 4

1

13:56:11

8H

12H

16H

2019-04-0313:54:00

2

20H

24H

3

Motion Motion

Time

Alarm

0000-2359

Search

CH Begintime

Size

4

16:00:02

17M

2

16:00:01

27M

1

16:00:00

28M

4

15:27:50

46M

2

15:27:49

111M

1

15:27:48

117M

2

15:27:36

602K

4

15:27:34

259K

1 /4

x1

FilePlayback

Backup

Exit

4

5

6

DisplaythetimelinebyDay/Hour VideoRecordingTime AreaforVideoPlaying

Pause/Play/FastForward FilteredVideosList Filters

Option1:SelectonevideofilefromtheFilteredVideosList(),thenclick PlayorFilePlaybacktoplaytheselectedvideo. Option2:LeftclickthemouseontheRed/Green(RedforScheduledRecord andGreenforMotionRecord)partofthetimeline.Thevideos recordedfrom4channelscanbeplayedatthesametime.

VideoBackup

Rightclickthemouseonthemaininterface,thenselectVideoBackuptoenter theinterfacebelow.

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Videobackup

Channel

Recordmode

Searchtime

USB:

ID Channel

1

4

2

5

3

2

4

1

5

5

6

4

7

2

8

1

All

12345678

Manual

Time

Motion

Alarm

2019/04/03

0000-2359

Search

Mode Time Time Time Time Time Time Time Time

Begintime 16:00:02 16:00:01 16:00:01 16:00:00 15:33:50 15:27:50 15:27:49 15:27:48

Endtime 16:10:13 16:10:13 16:10:13 16:10:13 16:00:01 16:00:02 16:00:01 16:00:00

Duration 00:10:11 00:10:12 00:10:12 00:10:13 00:26:11 00:32:12 00:32:12 00:32:12

Format Size Select 19M 100M 30M 30M 275M 46M 111M 117M

1 /4

USBstorage

AVI

Backup

Cancel

Step1: SelectChannel,RecordmodeandSearchTime,thenclickSearchtodisplay thefilteredvideoslist. Step2: Ticktoselectthevideofiles,clickBackupandwaitforapop-upwindowto promptyoutoinsertaUSBDrivewithinoneminute. Step3: UnplugthemouseandinsertyourUSBDrivewithinoneminute,thentheNVR systemwillbackuptheselectedvideosintoyourUSBDriveautomatically.

Tips: 1.TheNVRsystemonlysupportstheUSBDriveupto32GBandtheformatof theUSBDriveshouldbeFAT32. 2.AnextraHubisneededwhenyou'dliketoconnectthemouseandtheUSB DrivetotheUSBportontheNVRsystematthesametime. 3.Tobackupthevideoonebyoneviaanothermethod,gototheinterfaceof VideoPlaybackandselectonevideofilefromthefilteredvideoslist.Click BackupandinserttheUSBDriveintotheUSBportoftheNVRSystemwithin oneminute.ThevideowillbesavedtotheUSBDriveautomatically.

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Fastnetwork: configurethenetwork. Adjustchannel: adjustthedisplayorderofeachchannel. ExitSystem: Logout,rebootandshutdownthesystemetc..

OPERATENVRSYSTEMFROMCLIENTONPC

Important: 1. downloadingtheEseeCloudclient.Afterdownloading,installandoperate theClientfollowinginstructions; 2.ChecktheCloudIDfromtheNetworksetupmentionedinthesectionof OPERATENVRSYSTEMWITHAMONITOR; 3.ConnecttheNVRsystemtotheRouterviaEthernetcableinadvance. 4.MakesurethestatusoftheCloud(P2P)isONLINE.Ifit'sOFFLINE,please unplugtheEthernetcable,thenplugagaintocheckthestatus; 5.MakesuretheNetworkstatusisHealthyNetwork

ClientInstallationandLogin

Step1: DoubleleftclicktheEseeCloud_Setup.exefiletoinstallandruntheClient. Step2: LogintoEseeCloudClientwiththedefaultUserName(admin)andpassword (empty,namelyenternothing)ifyoudidnotsetanypassword.

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EseeCloudCameraMonitoringSystem

Userlogin

admin|

Pleaseenterpassword

Rememberpassword

Autologin

Login

ForgetPassword?

Step3: ReadthetipsandclickExperiencetostart.Click+Addontherightuppercorner toenterthewindowofAddDevice. Step4: SwitchtoCloudIDoptionfirst.EntertheCloudIDofyourNVRsystem,select TypeasNVR,enterthepasswordifyousetone(ifnot,thedefaultpasswordis empty)andenter4intheboxofNumberofChannels,thenclickFinishtoadd theNVRsystem.

EseeCloud

IP/DNNS CloudID

*CloudID: UserName:

AddDevice

2416666666

Port:

admin

Password:

10000

Area:

center

Type:

NVR

ChannelSerial: 1

DeviceName:

*NumberOf Channels:

ChannelName:

HeimVision 4 ch_1

ChannelType:

Normal

Finish

Panorama: Cancel

Close

Step5: Afterit'saddedsuccessfully,leftclickthemouseontheicontoconnect yourNVRsystemandshowthelivepictureofthechannels.

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OtherFunctionsoftheBottomMenu

DeviceManagement():addmoreNVRdevices,deletetheselectedNVR deviceandmodifytheinformationoftheNVRdevice. UserParameter():changelanguage,changethepathsofsaving Screenshot,downloadingthehistoricalvideoandsavingtherecordingfileof currentlivepicture,etc.. Record():recordthecurrentlivevideointoyourcomputer. Screenshot():captureascreenshotofthecurrentlivepictureandsave intoyourcomputer. Disconnectall():disconnecttheNVRdevice. ScreenNumber():changethechannelnumbersshowinginthescreen. MoreFunction():changethepasswordoftheadmin,checktheuserlogs, managethelocalresourceslikeScreenshotandvideos,etc.

OPERATENVRSYSTEMONMOBILEDEVICE

IMPORTANT: 1.ConnecttheNVRsystemtotheRouterviatheEthernetcableinadvance; 2.MakesuretheNVRsystemandthemobiledeviceareconnectedtothesame network; 3.ChecktheCloudIDfromtheNetworksetupmentionedinthesectionof OPERATENVRSYSTEMWITHAMONITOR.

DownloadandInstalltheApp

SearchanddownloadIPProintoyourmobiledevicefromAppStore/Google PlayorscantheQRcodesbelowtodownload.

iOSSystem: iOS8.0andlater

AndroidSystem: Android4.4andlater

AddtheNVRSystemtotheApp

InstallandopenIPProApp,thenfollowthestepsbelowtoaddtheNVRsystem. Step1: RegisteranaccountwithyouremailaddressandlogintoIPPro,thentap theiconinthecenterorontheupperrightcornertocontinue.

Login

Device Group

+1

password Forgetpassword?

Confirm RememberPassword

Register

Localexperience Otherwayoflogin

mydevice

Demo

Mycenter

1

2

Step2: TapKittostartaddingyourNVRsystem,thentheAppwillscantheNVRsystem nearbyautomatically.

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AftergettingyourIPaddress(e.g.192.168.32.213),enteritintoIEbrowserand logintotheNVRsystem.PleaseInstalltheWebViewControlafteryourfirst login.ChangingtheInternetsettingtoallowtheinstallationoftheWebView Controlonsomecomputersisrequired,pleasecontactusformoreinformation. Thenyoucancheckthelivepictureofeachchannel,playthevideosrecorded (),downloadthevideosrecorded,changethesettings()andsoon.

Network video client

Username:

admin

Password:

Remember me

Login

Tip: IftheWebport(e.g.80)ofyourNVRsystemhasbeenchangedtoanother number,e.g.1111,pleaseenter192.168.32.213:1111intotheIEbrowser.

Option2: WhenyourPCisconnectedtoadifferentRouterwhichisnotthesameasyour NVR'S,youcanvisittheNVRsystemfromCloud. AftergettingtheCloudID,pleasevisite-,thenenterthe CloudID(e.g.2416666666)andUsernametologintotheNVRsystem.Youcan onlyviewthelivepicturefromtheCloudinthisoption.

Language

CloudIDlogin Usernamelogin CloudID: 2416666666

Username: admin

Password:

Savethelogingdevice

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EXTENDTHEWI-FIRANGE

TheWi-Fisignalwillbeweakerwhengoingthroughthewall,stairsandother obstacles.However,therearesomesolutionsthatmayhelptoextendthe Wi-Firange.

AdjusttheAntennastotheAppropriateAngle

Accordingtothesignaltransmissioncharacterofantenna,it'sbetterto adjusttheantennasofthecamerastobeparalleledwiththeantennasofthe NVRsystemwhentheyareintheflatplane,oradjusttheantennasofthe camerastobeverticaltotheantennasoftheNVRsystemwhentheyareinthe verticalplane,toreceivebettersignal.

RUN

HDD PWR

IR

RUN

HDD PWR

IR

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Step2: ClickafterCH1/IPCAM1,thenselect2tosetIPCAM1asarepeater.This meansCH2/IPCAM2isconnectedtotheNVRthroughCH1/IPCAM1.

Repeater

NVR

CH1

CH2

CH3

CH4

CH5

CH6

CH7

CH8

ConnectInformation

Channel CH1 CH2 CH3 CH4

Signal 84 43 90 89

CH5

--

CH6

--

CH7

--

CH8

--

Refresh

Apply

Ok

Cancel

Step3: ClickApplytofinishthecascadingconnection.Tocheckifit'ssetsuccessfully, pleaseclickRefresh.TodeletetheRepeater,leftclickontheselectedchannel, thenclickApplyandOK.

ADDANEWIPCAMERATOTHENVRSYSTEM

WhenyouneedtoaddanewIPCameratoreplacetheoriginalone,please followthestepsbelow.

Step1: Plugthepoweradapterintothenewcameraandsocket; Step2: PlugtheEthernetcableintotheNVRsystemandthecamera;

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SUB

VGA

WAN

-

+

USB

DC12V

MAIN

Networkcable

NVR

1 Camera

Step3:

RightclickthemousetoshowtheMenubar,thenselectVideoManage.

Step4: DeletetheoriginalcamerabyselectingitfromtheAddeddevicelistand clickingtheDeletebutton.

Protocol

N1

ID

Devicename

VideoMange

IPaddress

Preview

Protocol

Refresh MatchCode

AutoAdd Modify

Advanced

0 /0

Addeddevice:

Channel Devicename

1

IPCAM

2

IPCAM

3

IPCAM

4

IPCAM

5

6

7

8

5

Remainingdevice

3

IPaddress

Status

172.20.14.31

Connectsuccess

172.20.14.32

Connectsuccess

172.20.14.30

Connectsuccess

172.20.14.33

Connectsuccess

Novideosource

Novideosource

Novideosource

Novideosource

Delete DeleteAll ManualEdit ChannelSetup WifiSetup Repeater

Ok

Cancel

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?MakesureyouhaveinstalledtheWebViewControlcorrectlyonyourIE browser. Q 3.CanIaddtheextranewcamera? ?Thecamerawiththesamebrandisrecommendedwhenyou'dliketoadd morecameras.Togetthelinkofbuyingcameraandthedetailedguidefor addingthecamera,pleasecontactusatsupport@.

Q 4.WhatshouldIdoifIremoveacamerafromtheNVRsystem? ?Thestepstoadditagainarethesameasaddinganewcameramentioned inthesectionofAddaNewIPCameratotheNVRSystemonpage23.Find thecamerathatmatcheswiththedeletedchannel,connectittotheNVR withtheEthernetcable,thengotoVideoManage>AutoAddtoaddit.

Q 5.HowlongisthestoragetimeoftheHardDiskDrive? ?Theexamplebelowisforanaveragedatarate512Kbpsand4cameras. Thecapacityofstoringthevideoforoneday(24hours)isaround21.09GB basedontheformulabelow: 512(Kbps)*3600(secondsperhour)*24(hoursperday)*4(Channels)= 176,947,200Kbit 176,947,200Kbit=22,118,400KB 22,118,400KB=21,600MB 21,600MB=21.09GB Ifyouhavea1TBHardDiskDrive,thecapacityofitafterformattingis around921GB. Thestoragetimeisaround43days(921GB/21.09GB43). However,thedatarateofthecameraisVariableBitratewhichdependson thesurveillanceenvironment.Iftherearemanymovingobjectsinthe livepicture,thedataratewillbefaster.GotoSystemsetup>Channelsetup tocheckit,thenusetheformulamentionedabovetocalculateit.

Q 6.NVRsystemcannotdetecttheHardDiskDrive. ?MakesuretheNVRworkswell. ?MakesurethepowercableandSATAcableoftheHardDiskDriveare connectedcorrectlyandfirmly. ?TryanotherHardDiskDrive. ?TheHardDiskisaconsumable.TheHardDiskDrivewithbrandandfor 24/7surveillanceisrecommended.Makesureyoubackuptheimportant videostimelyforsafety.

Q 7.WhatshouldIdoifIforgetthepasswordforloggingintotheNVR? ?Pleasesendusthetime(e.g.2019-03-2023:59:57WED)displayedonthe livepictureofthechannel.Theserverwillgenerateatemporarypassword whichisonlyvalidfor15minutes.Heimvisionsupportteamwillsendyou thepassword.

Q 8.NodisplayontheMonitoroftheNVRsystem. ?Thismightbemainlycausedbyresolutioncompatibility.Thedefault resolutionoftheNVRis1280*1024,whichmaynotbecompatiblewith somemonitors.Herearethestepsforsolvingtheissue: Step1: ConnecttheNVRtoanyothermonitorviatheVGAoutput(oryoumay alsotryanyothermonitorviatheHDMIoutputtoseeifyoucanenter theMenubaroftheNVR); Step2: Whenyouareabletoseethemenu,pleasegotoSystemSetup> GeneralSetup>ScreenSetup>VGAresolutiontochangetheresolution to1024*768,thenclickApply. Step3: ConnecttheNVRtoyourprimaryscreenviatheHDMIoutputagainto checkthedisplay.

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