145 COUNSELING IN THE ARMY(U) NAVAL POSTGRADUATE SCHOOL vi1 JUN ... - DTIC
[Pages:30]RD-RI69 145 COUNSELING IN THE ARMY(U) NAVAL POSTGRADUATE SCHOOL MONTEREY CA R H NORTENSON JUN 05
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* NAVAL POSTGRADUATE SCHOOL
o Monterey, California
THSI
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COUNSELING IN THE ARMY by
Robert H. Mortenson June 1985
Thesis Advisor:
William R. Bishop
Approved for public release; distribution unlimited
*
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UNCLASSIFIED
SECURITY CLASSIFICATION OF THtS PAGE e Del Enters_
REPORT DOCUMENTATION PAGE
BEF"ORREEDCIONMSPTLRETUINCGIOFORRSM
I. REPORT NUMBERN
o45 2. GOVT ACCESSION NO. 3. RECIPIENT'S CATALOG NUMBER
4. TITLE (andsubtl"&)
Counseling in the Army
S. TYPE OF REPORT &PERIOD COVERED
Mune s9e5
*
7. AUTHOR(s)
Robert H. Mortenson
6. PERFORMING ORG. REPORT NUMBER S. CONTRACT OR GRANT NUMUER(aj
9. PERFORMING ORGANIZATION NAME AND ADDRESS
Naval Postgraduate School Monterey, California 93943-5100
10. PROGRAM ELEMENT PROJECT. TASK
AREA & WORK UNIT NuMmERS
I1. CONTROLLING OFFICE NAME AND ADDRESS
Naval Postgraduate School Monterey, California 93943-5100
~81
14. MONITORING AGENCY NAME & AOORESS(I different from Controlling Office)
12. REPORT DATE
June 1985
13. NUMBEROFI AGES
IS. SECURITY CLASS. (of this report)
*.
1S. DISTRIBUTION STATEMENT (of this Report)
Unclassified
aS. DECLASSIFICATION/ DOWNGRADING SCHEOULE
Approved for public release; distribution unlimited
17. DISTRIBUTION STATEMENT (o the ebotract eitered In Block 20, It different from Report)
*
III. SUPPLEMENTARY NOTES
SIS.
KEY WORDS (Continue, on rovers* side It neces'ry and Identify by block number)
Counseling; Self-assessment; Deputy Chief of Staff, Personnel (DCSPER)
20. ABSTRACT (Continue on reverse *.do It neceseary and Identify by block number)
This thesis examines the effectiveness of the U.S. Army's policy and system of providing counseling assistance to the soldier who has a personal problem. It provides a brief background on why soldiers experience personal problems, how counseling is beneficial, and why the Army should be concerned. A description is provided of the counseling system available at inst. 1 1ation level. The data to determine system
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S N 0107LF-014.6601
SIECURItY CLASSPIFCATION OF THIS PAGE (fe1 DeteEntered)
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SUCUNTY CLASSIICATION OF THIS PAGE (MM DWG &WO
#20 - ABSTRACT - (CONTINUED)
-effectiveness is obtained in two ways. The first is a questionnaire that was completed by an Army battalion. It provides perceptions from the soldiers and the unit leaders about the counseling system. The second effort consists of a series of interviews of the counselors that work on the installation. Analyzing both sources provides the information on how the system is currently working. Based on this, recommendations are made that will improve the counseling system.
S N 66o0SE0C2U.RLIT-Yold
2
UNCLASSIFIED
CL AS 8PICATION OF T" I PAGE(When D 0teEn e g
Approved for public release; distribution unlimited
Counseling in the Army
by
Robert H. Mortenson Major, United States Army B.S., North Dakota State University, 1971
Submitted in partial fullfilment of the requirements for the degree of
MASTER OF SCIENCE IN MANAGEMENT
from the NAVAL POSTGRADUATE SCHOOL
June 1985
Author: Approved by:__
?o s William
issi
Advisor
"... " "'"". " '"
Willis R. Greer, Clairman, Administrative Sciences Department
Kneale T. Marshall,
--
Dean of Information and Policy ciences
3
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ABSTRACT This thesis examines the effectiveness of the U.S. Army's policy and system of providing counseling assistance to the soldier who has a personal problem. It provides a brief background on why soldiers experience personal problems, how counseling is beneficial, and why the Army should be concerned. A description is provided of the counseling system available at installation level. The data to determine system effectiveness is obtained in two ways. The first is a questionnaire that was completed by an Army battalion. It provides perceptions from the soldiers and the unit leaders about the counseling system. The second effort consists of a series of interviews of the counselors that work on the installation. Analyzing both sources provides the information on how the system is currently working. Based on this, recommendations are made that will improve the counseling system.
4
TABLE OF CONTENTS
1. INTRODUCTION---------------------------------------- 6
A. COUNSELING: INDIVIDUAL BENEFIT---------------- 7
B. COUNSELING: ORGANIZATION BENEFIT------------- 11
II.
CURRENT SYSTEM-------------------------------------
14
A. POLICY LEVEL-----------------------------------
14
B. INSTALLATION SUPPORT--------------------------- 17
C. UNIT COUNSELING-------------------------------- 18 III. METHODOLOGY----------------------------------------- 20
A. ARCHIVAL DATA---------------------------------- 20 B. THE SAMPLE SURVEY------------------------------ 21 C. SYSTEM INTERVIEWS------------------------------ 23
*IV.
RESULTS/DISCUSSION--------------------------------- 25
A. THE SAMPLE SURVEY------------------------------ 25
B. INSTALLATION INTERVIEWS------------------------ 54
*V.
CONCLUSIONS AND RECOMMENDATIONS------------------- 63
APPENDIX A: COUNSELING SURVEY--------------------------- 72
*
LIST OF REFERENCES--------------------------------------- 78
*INITIAL
DISTRIBUTION LIST-------------------------------- 81
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