Journal of Business and Management

J.B.M. Vol.19No.1

Journal of Business and Management

Editors

Amy E. Hurley-Hanson, Ph.D. Cristina M. Giannantonio, Ph.D.

Academic Reflections on the Life and Career of Steve Jobs

Published by Chapman University's Argyros School of Business and Economics

Sponsored by the Western Decision Sciences Institute

WDSI

WDSI

WESTERN DECISION SCIENCES INSTITUTE

The Western Decision Sciences Institute is a regional division of the Decision Sciences Institute. WDSI serves its interdisciplinary academic and business members primarily through the organization of an annual conference and the publication of the Journal of Business and Management. The conference and journal allow academicians and business professionals from all over the world to share information and research with respect to all aspects of education, business, and organizational decisions.

PRESIDENT David Yen

SUNY College at Oneonta

PRESIDENT-ELECT Hamdi Bilici

California State University, Long Beach

PROGRAM CHAIR/VICE PRESIDENT FOR PROGRAMS/PROCEEDINGS EDITOR Debbie Gilliard

Metropolitan State College, Denver

VICE PRESIDENT FOR PROGRAMS-ELECT John Bell

University of Tennessee

VICE PRESIDENT FOR MEMBER SERVICES Natasa Christodoulidou

California State University, Dominguez Hills

SECRETARY/TREASURER Sheldon R. Smith

Utah Valley University

DIRECTOR OF INFORMATION SYSTEMS Abbas Heiat

Montana State University, Billings

IMMEDIATE PAST-PRESIDENT Sheldon R. Smith

Utah Valley University

REGIONAL VICE PRESIDENT Richard L. Jenson

Utah State University

Journal of Business and Management ? Vol. 19, No. 1, 2013

Journal of Business and Management

Volume 19, Number 1

2013

EDITORS

Amy E. Hurley-Hanson, Chapman University Cristina M. Giannantonio, Chapman University

Special Issue: Academic Reflections on the Life and Career of Steve Jobs

J. B.M.

Journal of Business and Management

EDITORS Amy E. Hurley-Hanson, Chapman University Cristina M. Giannantonio, Chapman University

EDITORIAL BOARD Nancy Borkowski

Florida International University

Krishna S. Dhir Berry College

Sonia M. Goltz Michigan Tech University

Miles G. Nicholls RMIT University

Richard L. Jenson Utah State University

Terri A. Scandura University of Miami

Jeffrey A. Sonnenfeld Yale University

Victor H. Vroom Yale University

PAST EDITORS Burhan Yavas, California State University Dominguez Hills 1993-1999

Raymond Hogler, Colorado State University 2000-2004

EDITORIAL STAFF Rosalinda Monroy, Chapman University, Strategic Marketing and Communications

Jaclyn Witt, Editorial Assistant

Journal of Business and Management ? Vol. 19, No. 1, 2013

iii

We would like to thank the many ad hoc reviewers who shared their expertise to review the manuscripts submitted to JBM. Their time and effort greatly contributed to the Journal of Business and Management.

Susan Wills Amat University of Miami

Natasa Christodoulidou California State University Dominguez Hills

Christina L. Frye University of Illinois at Urbana-Champaign

Suidpta Ghosh Vidyasagar University, Midnapore

Debora J. Gilliard Metropolitan State College

Thomas E. Griffin Nova Southeastern University

Owen P. Hall Jr Pepperdine University

Mary F. Hazeldine Georgia Southern University

Ronald D. Johnson North Dakota State University

Michelle Lane Gordon Ford College of Business

James Moore Indiana University-Purdue University

Fort Wayne

Katharina Oerder Universitat Bonn

Asbjorn Osland San Jose State University

Jay H. Rhee Korea University Business School

Sharon Segrest University of South Florida, St. Petersburg

Lei Wang The University of Texas Pan-American

John L. Wilson Nova Southeastern University

Ryan Young University of Alberta

Journal of Business and Management ? Vol. 19, No. 1, 2013

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