Ask for Help at Work

Ask for Help at Work

Workbook

Working Faster, Working Safer Series (CLB 1¨C2)

Ask for Help at Work

Working Faster, Working Safer Series (CLB1-2)

watch?v=6E2CRAvVpL0&ab

In this workbook you will learn how to:

? Write down new words

? Ask what new words mean

? Ask for help

? Read workplace memos

? Fill out forms

? Alberta Workforce Essential Skills Society (AWES) and

Colbourne Institute for Inclusive Leadership, NorQuest College

April 2022

awes.ca

norquest.ca

These materials are part of the Partnerships for Workplace Inclusion project, which brings together multiple

stakeholder groups to work together to help streamline the newcomer integration process.

Thanks to the Government of Alberta, Ministry of Labour and Immigration, for funding this project.

Material may be used, reproduced, stored, or transmitted for non-commercial purposes when the Alberta Workforce

Essential Skills Society is appropriately acknowledged. Material may not be used, reproduced, stored, or transmitted

for commercial purposes without written agreement from the Alberta Workforce Essential Skills Society.

Ask for Help at Work

Workbook

Vocabulary

Vocabulary tip

Keep a notebook at work.

Copy new words in your notebook.

Read the words at home.

Remember the new words.

New words

Definition

Ask questions

You do not know how to do something. Ask your manager.

Help

Someone shows you how to do something.

Difficult

Not easy.

Manager

Boss.

Slower

Not fast.

Task 1

Copy the new words.

You do not know how to do something.

Ask your manager.

Someone shows you how to do something.

Not easy.

Boss.

Not fast.

Alberta Workforce Essential Skills

Working Faster, Working Safer Series

1

Ask for Help at Work

Workbook

Communication

Communication tip

Ask for help with new words and phrases.

Ask your co-worker or boss what a new word means.

Use phrases like:

What does ????????? mean?

Can you explain ????????? ?

I don¡¯t understand ????????? . Can you explain it please?

Task 2

Choose one new word.

Write three ways to ask what it means.

Example: What does ask questions mean?

New words

ask questions

help

difficult

manager

1.

slower

2.

3.

Alberta Workforce Essential Skills

Working Faster, Working Safer Series

2

Ask for Help at Work

Workbook

Task 3

Watch the video.

Fill in the blank with the right word.

1. Sometimes, instructions are ???????????? to

understand.

Word list

questions

difficult

manager

slower

2. Ask ????????????.

help

3. Your manager will listen and speak ????????????.

4. Your ???????????? wants you to ask questions.

5. You can ask for ???????????? at work.

Task 4

Answer the questions.

1. In Canada, it is good to ask for help at work. Is your home country the same?

YES

NO

2. You don¡¯t understand something at work. What will you do?

Alberta Workforce Essential Skills

Working Faster, Working Safer Series

3

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