OPEN-ENDED AND CLOSE-ENDED QUESTIONS
OPEN-ENDED AND CLOSE-ENDED QUESTIONS
Questions that require a "yes" or "no" answer are close-ended questions, because no more information in needed or required.
o Q: "Did you eat lunch today?" A: "Yes, I did." o Q: "Have you ever used a computer?" A: "Yes, I have." Questions that require the answerer to give more information or details are open-ended, because they "open" a conversation and provide an opportunity for new questions to be asked. o Q: "Why didn't you come to school yesterday?" A: "My son was sick and I had to take
him to the doctor. Then I had to go to the drugstore to fill a prescription, ..." o Q: "When are you available to work?" A: "I can work days and some weekends." Q:
"What about evenings? "
Exercise I. Read the examples of appropriate situations for using close-ended and openended questions. Then add your own example. Share your ideas with the class.
A. When is it most appropriate to use close-ended questions and yes/no or short
responses?
1. In an emergency
Medic: Are you allergic to penicillin? Patient: No
2. To make a quick report of work finished or unfinished
Manager: Did you finish everything on the list? Employee: Yes, just now.
3. At a job interview
B. When is it most appropriate to use open-ended questions and detailed responses?
1. At a party
Guest #1: So, how do you know Sue? Guest #2: Oh, we met in school. We had a lot of classes together...
2. At a job interview
Interviewer: What was one of your favorite jobs and why? Interviewee: I love math and I love teaching, so one of my favorite jobs was working as a high school math teacher after I
finished my university studies. 3.
4.
Exercise II. Change the following questions from close-ended to open-ended questions, then practice asking and answering them with a partner.
1. Nice weather we're having, isn't it? 2. Did you like your last job? 3. Are you tired? 4. Do you like chicken?
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