SERVICE MANAGEMENT - University of Colorado Colorado …



SERVICE MANAGEMENT

General Information:

In today’s increasingly service-based industry, Service Management has become a popular emphasis for all business majors throughout the country. Service management requires operational and production methods that are different from production and manufacturing. It is widely accepted that producing and selling goods requires offering a service in order to be competitive.

The Service Management area of emphasis in the UCCS College of Business is designed to provide skills and knowledge for those who will work in a management or professional capacity in the business sector, including healthcare support occupations, customer service departments, call centers, insurance, legal firms, and a variety of other industries.

Career Possibilities:

Customer Service Representative

Organization Development

Labor Relations Manager

Marketing Manager

Administration

Management Consultant

Public Relations Specialist

Food Service Manager

Statistics:

Median annual salary for lodging managers (2006): $42,320

Median annual earnings of property, real estate, and community association managers (2006): $43,070

Median annual salary for customer service representatives (2006): $29,040

Median annual salary for food service managers (2006): $43,020

UCCS Clubs:

Business Students for Excellence

Delta Sigma Pi (International Business Fraternity)

For more information:

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