Critical Incident Response Plan for First Responders

7. DON'T BE DRAWN INTO AN ARGUMENT. Take the high road. If the reporter is rude and you maintain a calm, professional demeanor, you'll come out the winner. PIO Continued: 8. DON'T ACCEPT AN UNFAIR CHARACTERIZATION. Just like in any situation -- don't let someone color your remarks. "So you're saying this rapist will strike again?" ................
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