Antecedents Of Customer Loyalty In An E-commerce Setting ...
Importance of customer loyalty. Loyalty is behaviorally expressed by retention (Bansal and Taylor, 1999). Retention of current customers or loyalty is of interest to many researchers (for example, Dowling and Uncle, 1997; Ganesh et al., 2000; Mittal and Lassar, 1998; Zeithaml, 2000). ................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related download
- antecedents of customer loyalty in an e commerce setting
- chapter 3—building customer satisfaction value and
- customer retention of eylinco insurance company in
- customer service skills for success 4e
- ou business case template gdoc docx
- acquisition versus retention c t bauer college of
- customer service proposal
Related searches
- role of financial manager in an organization
- instead of using i in an essay
- role of financial manager in an organizat
- e commerce customer service
- e commerce customer support
- e commerce customer service representative
- e commerce customer service experience
- e commerce customer service jobs
- examples of customer focus in the workplace
- e commerce in 2020
- customer loyalty in business
- role of a manager in an organization