PAID EMAIL - Telstra
[Pages:1]Critical Information Summary
PAID EMAIL
INFORMATION ABOUT THE SERVICE
This is a stand-alone Paid Email service being made available to enable existing email customers to retain their current email account without having any associated eligible Telstra services.
Minimum term 12-month minimum term (paid upfront and non refundable).
What's included? Paid Email: ? 1 mailbox with a @ or @.au or
@ username.
INFORMATION ABOUT PRICING
Your minimum monthly charge You will be charged $79 (incl. GST) per mailbox for a 12-month subscription, paid upfront and non refundable.
Installation and set up Your mailbox will continue to work when moving from your existing consumer broadband email service to Paid Email. If you take up the Paid Email service, your email will continue to operate as usual. If you need further assistance setting up or amending your email please visit emailsetup
Early Termination Charge There's no Early Termination Charge, however, your annual charge of $79 (incl. GST) will not be refunded if you cancel within the 12-month subscription period.
OTHER INFORMATION
Manage your service online You can manage your Paid Email service online at myaccount
Billing The figures in this Critical Information Summary are for a 12-month period of the contract term. For more information on other bill payment options, go to billpay
Data Allowance Paid Email has no data allowance included. Data usage charges may apply.
We're here to help You'll find more information at email Complaints or disputes If you need to make a complaint you can: ? call 13 2000 and say "complaint" ? visit Further investigation If we can't resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information go online at .au/about-us/contact-us
This is a summary only ? the full legal terms for this plan are contained in your agreement with Telstra including Our Customer Terms, which is available at .au/customer-terms
TM are trade marks and ? are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556. MOSC1876-16052016
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