JOINT BASE CHARLESTON TELEPHONE DIRECTORY

DoD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DoD telephones constitutes consent to communications

security telephone monitoring.

JOINT BASE CHARLESTON

TELEPHONE DIRECTORY

DSN NUMBERS

JB-CHS-AB 673-XXXX

JB-CHS-WS 794-XXXX

AREA CODE 843

JB-CHS-AB 963-XXXX

JB-CHS-WS 794-XXXX

EMERGENCY NUMBERS

FIRE/POLICE/AMBULANCE ............................................911 SEXUAL ASSAULT RESPONSE (AB) ................... 963-7272 SEXUAL ASSAULT RESPONSE (WS)..........(843) 478-8615 CRIME STOP ............................................................ 963-8011 GROUND ACCIDENTS ........................................... 963-5605 CIVIL ENGINEERS (Service Call) ........................... 963-2392 COMMAND DUTY OFFICER (WS)................(843) 754-5904

COMMAND POST ........................................................963-8400 CHAPLAIN (AB)...........................................................963-2536 CHAPLAIN (AB AFTER HOURS)................................963-8400 CHAPLAIN (WS) ..........................................................794-7222 LOWCOUNTRY RED CROSS .............................(843)764-2323 TELEPHONE TROUBLE REPORTING.......................963-2666 COMMUNICATIONS HELP DESK .............................963-2666

Last Reviewed 15 March 2019

GENERAL INFORMATION

DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DOD TELEPHONES ARE SUBJECT TO MINITORNING FOR COMMUNICATIONS

SECURITY PURPOSES AT ALL TIMES.

DoD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DoD telephones constitutes consent to communications security telephone monitoring.

TELEPHONE PRACTICES

EMERGENCY CALLS Emergency numbers are listed on the front cover of this directory. If you need assistance, dial the base operator "0" from base extensions, or dial 963-1110 from private telephones.

BOMB THREAT If you receive a bomb threat, DO NOT HANG UP. Use the Bomb Threat procedure form (AF Form 440), located by your telephone. After asking the questions on the form, and while the caller is still on the line, depress the hook-switch or flash button momentarily then dial 11#. This action allows the telephone switch to identify the calling number. Then from a different telephone, call 911 and report the bomb threat. Be sure to give the 911 dispatcher your name, unit, and telephone number. If danger to life or property is possible, alert personnel and evacuate the building.

MALICIOUS / NUISANCE CALLS If you receive a nuisance call and would like to pursue the source, DO NOT HANG UP. While the caller is still on the line, depress the hook-switch or flash button momentarily then dial 11#. Call 628 CS at 963-2666 and report the nuisance call. Be sure to give the 628 CS representative your name, unit, and telephone number. They will contact the SF who in turn will contact you to take a report. If the caller states there is a threat, notify the SF at extension 963-3600.

CLASSIFIED INFORMATION 1. Personnel who disclose classified or unauthorized sensitive official information during use of the telephone are subject to disciplinary actions.

2. Military communications facilities are subject to monitoring by the activities associated with the preservation of national security.

3. Do not paraphrase, or otherwise attempt to talk around classified information.

4. Classified information will not be discussed over an administrative telephone unless it is encrypted with a device approved for this purpose.

DIALING INSTRUCTIONS

The telephones on Joint Base Charleston Air Base and Weapons Stations operate differently. Below are instructions for each.

AIR BASE DIALING INSTRUCTIONS

1. From Air Base Extensions:

On Air Base Calls

Dial 963+4 digit number

Long Distance Calls- Dial 98-1+area code+7

digit number. Input PIN

when prompted.

Overseas Commercial- Dial 98+011+ international

number. Input PIN

when prompted.

Local Calls-

Dial 99+7 digit number.

Toll-Free Calls-

Dial 99+1+800+7 digit

number.

DSN Calls- (CONUS) Dial 94+7 digit number.

DSN Calls- (global)

Dial 94+3 digit DSN area

code and 7 digit number.

2. From Offbase Extensions: To access an on-base extension, dial 963 plus the four-digit extension desired.

3. From Base Lodging: (a) To dial from room to room, dial the room number. (b) To reach the base operator dial "70" or "73" (c) For off-base numbers, dial "9" and the seven digit number. (d) For billeting operator assistance dial "0" (e) To charge a call to your room number dial "9"

WEAPONS STATION DIALING PROCEDURES Note: Always Listen for Dial Tone Before Dialing a Number 1. DSN

CONUS - Dial "94" plus 7 digit number OCONUS - Dial "94" plus theater code, plus 7 digit number

2. Off-base calls Local Area ? 99-7 then 7 digit number SC Toll ? 98-1-area code-7 digit number CONUS Long distance ? 98-1-area code and seven digits Toll-Free Calls-Dial 99+1800+7 digit number

NOTE: Facilities are maintained within the Department of Defense for the most economical and efficient placing of long-distance calls. To keep cost at a minimum, military departments must ensure that only official calls of short duration be made over Department of Defense facilities.

Personal Calls. Government telephones will be used for official calls only. Public telephones have been installed throughout the base for personnel convenience. Unauthorized, fraudulent and/or misuse of the telephones will result in disciplinary action.

GENERAL INFORMATION

STANDARD FEATURES

1. Call Forwarding. To temporarily redirect all calls, first dial the call forward code "*2" then you'll hear a dial tone. Dial the 5 digit extension where calls are to be sent. You'll get a confirmation tone, then hang up. To cancel call forwarding, dial the call forward cancel code "#2" and listen for the confirmation code. 2. Transfer. To send the present call to another number, press "Transfer" button or flash the switchhook. You'll get the recall dial tone (three short tones followed by a dial tone). Dial the number to which the call is to be transferred. If you stay on the line, the call will be transferred when you hang up your phone. 3. Conference Calling. To add another party to a call, press "Conference" or flash the switchhook. You'll get the recall dial tone. Dial the number of your third party. You can discuss the call privately with the third party at this time. If the line is busy or there is no answer, press "Conference" or flash the switchhook twice to return to the original party. To put everyone on the call, press "Conference" or flash the switchhook and announce the call. Conferences up to 6 participants can be made through the use of a Switch Feature called MeetMe (trademark) Conference Bridge. 4. Call Pickup. To answer a call placed to your pickup group when your phone is idle, dial the pickup code "*7" if assigned to pickup group. 5. Send All Calls. To send all calls (except priority calls) to coverage, dial the send all calls code "*3" and wait for the confirmation tone. Then hang up. To cancel "send all calls", dial code "#3" and listen for confirmation tone.

USING A STE (Secure Telephone Equipment) 1. To place a secure call: (a) Insert the KSV-21 Cryptographic Card, face up. (b) Pick up hand set, get dial tone and dial number desired. (c) Inform other party that you wish to go secure. The called party must have a valid KSV-21 inserted and locked in their STE to proceed. (d) Press the Secvoice button. Only one party needs to press Secure to initiate. STE will display "GOING SECURE." When the secure link is established, the highest common classification for the two terminals is displayed. 2. If you receive an error message stating that your KSV-21 has "expired" when trying to initiate secure calls, you must call the Key Management Center (KMC) at DSN 963-1810 or 99-1-800-635-5689 to update the KSV-21. Simply follow onscreen prompts and hang up when instructed.

USING A STU-III SECURE TELEPHONE 1. To place a secure call: (a) Insert the Crypto Ignition Key (CIK) and rotate clockwise. (b) Pick up hand set, get dial tone and dial number desired. (c) Inform other party that you wish to go secure. The called party must have a valid CIK/KSV-21 inserted and locked in their STE to proceed. (d) Press the Secure button (Secure Voice on AT&T terminals). Only one party needs to press Secure to initiate. STE will display "GOING SECURE." When the secure link is established, the highest common classification for the two terminals is displayed.

2. If you receive an error message stating that your KSV-21 has "expired" when trying to initiate secure calls, you must call the Key Management Center (KMC) at DSN 963-1810 or 99-1-800-635-5689 to update the KSV-21. Simply follow onscreen prompts and hang up when instructed. INFORMATION CALLS For on base, local, DSN, or long distance information dial "0" for the base operator. If dialing from off-base, dial 963-1110.

LONG DISTANCE CALLS 1. Official Calls:

(a) For official long distance calls, dial 98, area code, and telephone number.

(b) Duration of calls will be held to a minimum.

(c) The base operator does not accept collect calls

All calls outside the local calling area are considered long distance. To ensure effective use of all voice communication services, it is necessary to limit access to users who have official need for the use of long distance service. Such users are personnel of essential elements of command and administration whose authorized usage of long distance telephone communications is required in support of command operations, intelligence, logistics, and administration. Personal and unofficial calls are prohibited. Unofficial calls to and from government telephones are not permitted. Use of government telephones for such calls to avoid payment of tolls is a UCMJ offense. All such calls are traced back to the calling party and appropriate action taken against the offender.

MINIMIZE 1. Minimize is a condition imposed by commanders to control and reduce electronic communications, both data and voice traffic, during exercises or periods of emergency. During such periods, vital and relevant message traffic must be drastically reduced.

2. Minimize may be imposed Department of Defense wide, Air Force-wide, MAJCOM wide, or for given countries, states, or areas as conditions warrant.

3. Minimize may be imposed on DSN, local telephone, or data systems. Telephone systems include such services as long distance calls, administrative tie-line calls, etc. One or all systems or services may be minimized as required.

MONITORING Communications systems are for transmission of official information only and are subject to communications management and security monitoring at all times. The Air Force also reserves the right to enter a premise where it provides such telephone service to inspect, repair, or remove equipment.

PHONETIC ALPHABET The phonetic alphabet shown below, used in pronouncing isolated letters and spelling out words normally difficult to understand over

GENERAL INFORMATION

voice communications, is authorized for combined, joint, or intraAir Force use.

A - ALPHA N - NOVEMBER

B - BRAVO O - OSCAR

C - CHARLIE P - PAPA

D - DELTA Q - QUEBEC

E - ECHO

R - ROMEO

F - FOXTROT S - SIERRA

G - GOLF

T - TANGO

H - HOTEL U - UNIFORM

I - INDIA

V - VICTOR

J - JULIET W - WHISKEY

K - KILO

X - XRAY

L - LIMA

Y - YANKEE

M - MIKE

Z - ZULU

TELEPHONE - REQUEST FOR TELEPHONE SERVICE

Requests for telephone installation, relocation, disconnects, etc.,

should be submitted using the automated CIPS 5.0 by the squadron's Work Order Submitter. Appointed Work Order Submitters have access to CIPS 5.0 for tracking all communication requests. If submitters don't have access, please contact 628 CS/ SCXP, 963-2933.

DSN - Defense Switched Network (DSN) is a common user dial network interconnecting major Department of Defense agencies and installations. DSN use is limited to official business.

DSN TROUBLE REPORTING When trouble is encountered using DSN the following procedures should be taken:

1. Report the trouble to the Comm Focal Point at 963-2666, Option 3.

2. Give the details of the trouble. Your telephone extension, and location and number of party called.

DSN - CALLING INSTRUCTIONS 1. Users with dial-access to DSN should:

(a) Verify the DSN number. (b) Listen for the dial tone. (c) Dial the DSN access code "94". (d) Dial the seven-digit DSN number. 2. User Assistance: Call assistance, conferencing and directory assistance for DSN are provided by your local operator and can be accessed by dialing "0".

THEATER CODES - DSN 314 - European Area 315 - Pacific Area 317 - Alaska Area 318 - Middle East

TIME DIFFERENCES (EST) ALASKA ................. -4 ENGLAND .............. +5

GERMANY ............. +6 GREECE.................. +6 GUAM ..................... +14 HAWAII .................. -6 JAPAN..................... +13 KOREA. .................. +13 OKINAWA.............. +13 PANAMA................ -1 SAUDI ARABIA..... +7 SPAIN ..................... +6 TURKEY................. +8

TELEPHONE FEATURE DESCRIPTIONS

NOTE: Not all of these features are available to all subscribers.

If a certain feature is desired, submit your requirement to your telephone control officer (TCO).

CONSULTATION HOLD Description: This feature allows a station to place an in-progress call on hold for up to three minutes at a time.

To Activate: Flash/Switch-hook...your party is now on hold.

CALL TRANSFER Description: This feature permits subscribers to transfer an inprogress call to another number without operator assistance.

To Activate: Flash/Switch-hook...hear special dial tone. Dial destination desired.... Announce caller and hang up.

3 - WAY CONFERENCE Description: This feature provides subscribers a means of placing a party on hold and then adding another party to an in-progress call without operator assistance. The total number of parties in the conference cannot exceed three.

To Activate: Flash/Switch-hook.....hear special tone....dial third party number.....flash/ switch-hook again....all three parties will be connected.

CALL FORWARDING Description: This feature allows a call directed to a number to be automatically routed to any other number. To Activate: Lift handset....dial *70 plus the number where calls are to be forwarded.

To Verify: When calls are forwarded, your phone will give a short ring as a reminder that Call forwarding is activated.

To Cancel: Lift handset....dial #70.

CALL PICKUP Description: Within a call pickup group, a station can answer a call incoming to another member station.

To Activate: Lift handset....dial *74.

GENERAL INFORMATION

AUTOMATIC CALL BACK Description: This feature permits a station to request automatic callback upon encountering a busy number within the base system. The call back has a distinctive ring.

To Activate: Flash/Switch-hook.....hear special dial tone....dial *73

To Cancel: Lift handset....hear regular dial tone.....hang up.

SPEED CALL Description: This feature is used to decrease the number of digits dialed for repetitively dialed numbers.

To Store: Lift receiver..... dial # 17 plus one digit (0-9)...dial directory number....wait for tone indicating positive acknowledgment.

To Activate: Lift receiver.....Dial # 17 plus one digit from your individual speed dialing list.

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download