CITRIx LoGIN FoR EPIC ACCEss

Citrix Login For Epic Access

In order to access Epic, please follow the instructions below. There are two ways you can access Epic: Via the Desktop or Citrix via the Portal.

Accessing Citrix via the Desktop

If you are accessing Epic from your hospital desktop computer, follow these instructions below:

From the hospitals: (Greenwich Hospital, Bridgeport Hospital and Yale-New Haven Hospital)

1. After you login to your hospital workstation with your network credentials, you will automatically see two Epic Hyperspace icons on your desktop computer, please double click that icon. The icons are environment specific: PRD is for Production and PLY is for Playground.

Select the PLY icon if you would like to practice or test exercises from your training courses.

If you do not see Epic icons after you login to your workstation, please move to Step 2.

2. After you login to your desktop computer and there is no Epic icon, please login to Citrix. You will need your Username, Password and Domain. The domain may be one of the following:

? yu.yale.edu ? ? ?

After completing this step with Citrix, you will now have access to the two Epic environments:

? PRD_Hyperspace: A production or live working area. ? PLY_Hyperspace: A post-class "Playground" area.

Select this to practice or test what you have learned in your training classes or courses.

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Citrix Login For Epic Access

How to get into the Epic Playground:

Once you have completed your training classes, there is an expectation that you will "play" in a test environment. This allows you to practice and apply lessons from training class. Follow these steps to get into the Epic Playground.

1. After you login to your hospital workstation with your network credentials, you will automatically see the Epic PLY_Hyperspace icon on your desktop computer, please double click that icon. Clicking that icon will give you access to the Epic PLY environment. This is your post-class "Playground" area.

Select this if you would like to practice what you have learned in your training classes or courses.

Citrix Login for Epic Access

Accessing Citrix via the Portal

1.Open Internet Explorer and navigate to . org. You will see the following login screen:

2. Enter your Username and Password, and then click "Log On". You will be presented with the following screen:

In order to access the post-class "Playground" environment, click on "Epic Nonprod" and then click on the Epic PLY_Hyperspace icon within. In order to access the Production environment, click on "Epic Prod" and the PRD_Hyperspace icon within. Clicking on the "Main" button in the top left of the application box will take you back to the two application folders. Clicking on the "Main" button does not require you to login again.

Please Note: Please Note: You may be asked to install a plugin for Internet Explorer in order for Citrix to work properly. Follow the prompts to install the plugin if necessary.

Having Problems? If you encounter any difficulties accessing Citrix via the Desktop or Portal, please contact the ITS Help Desk at (203) 688-4357. Physicians, please call 203-502-4357 or 855-207-3742

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