UP Download – Authorized Retail

[Pages:3]UP Download ? Authorized Retail UP User Support ? Click Here for UP User Support

1. Point your Mobile Device's Browser to attarba.. All screen shots are from an iOS device, however the login process is the same for Android users. Android users, please see #6 for additional Special Instructions.

2. Your browser will then redirect to s3.. Select the "Install AT&T AR Version....". Then, select "Install" from the pop-up, the download will start in background; progress visible in home page view.

3. You will then be able to view the UP icon from your home screen, and open UP AT&T AR app upon completion of the installation.

? APPLE users, if you receive the Apple Untrusted Developer Notification, access SETTINGS from your Home Menu:

? After accessing Settings, select "General" and "Device Management", select "AT&T", then select "Trust", and "Trust" again upon pop-up verification.

4. ALL USERS, upon opening the UP app for the first time, enable the "Access Your Location" and "Notifications" permissions.

5. LOGGING IN: Once all permissions are enabled, you can now enter your User ID and password to access UP. ? User ID ?FULL EMAIL address that was submitted for UP access. ? If you do not have or do not remember your password, select the "I do not know my password" link after entering User ID ? Now, enter your User ID and select "Recover my password" ? You will then receive a password recovery email. Select the "Password Reset" link from the email. You must retrieve the link in that email within 30 minutes based on token expiration. ? Enter new desired password (8 characters. Passwords must include at least one of the following: alpha, numeric, and special characters). Once password is confirmed, you can select the "Open" option to access UP and enter your User ID and password. ? OPPORTUNITY MANAGEMENT: you can access Business Opportunities from UP, or access via your PC at attarba.mstudio.

6. Special Instructions for ANDROID USERS: ? Before downloading, go into Settings, and then Security, and verify that "Unknown sources" is checked.... to allow for install of apps from sources other than via the Google Play app store. ? Point your device's browser to attarba. ? On the resulting web page, click on the "Download" link to download the app to your device. ? Bring up your device's Notifications page to monitor the download's progress. ? Once the download is complete, click on the "attarba.boopsie.apk" entry to initiate installation.

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