Scan to E-mail White Paper
[Pages:40]Scan to E-mail White Paper
Ricoh Americas Corporation May 2007
Copyright 2007 ? Ricoh Americas Corporation
Scan to E-mail White Paper
TABLE OF CONTENTS
1 INTRODUCTION....................................................................................................................4 1.2 Target Audience ..................................................................................................................4 2 MODEL CROSS REFERENCE .............................................................................................5 3 SETTING/SPECS ..................................................................................................................7 4 SETTING UP SCAN TO E-MAIL VIA WEB IMAGE MONITOR ............................................7 4.1 Web Image Monitor Administrator Login Process...............................................................7 4.2 Network Settings via WIM...................................................................................................9 4.3 SMTP Authentication via WIM ..........................................................................................10 4.4 POP before SMTP Configuration via WIM........................................................................ 11 4.5 LDAP Settings in WIM ...................................................................................................... 11 4.6 Address Book Settings in WIM .........................................................................................13 4.7 Address Book Settings from the Operation Panel ............................................................15 5 SETTING SENDER OPTIONS VIA THE MFP OPERATION PANEL..................................16 5.1 Secure Devices.................................................................................................................16 5.2 Non-Secure Devices.........................................................................................................16 6 SCAN TO E-MAIL OPERATION..........................................................................................17 6.1 Additional Scan to E-mail Settings....................................................................................17 6.2 Scanned Files Status ........................................................................................................18 6.3 Additional MFP User Tool Options ....................................................................................18 7 SCAN TO E-MAIL IN WINDOWS SERVER 2000 OR 2003................................................19 7.1 Enabling SMTP Relay for Windows Server with MS Exchange .......................................19 7.2 Device Relays through Exchange 5.5 on Windows 2000 Server .....................................21 8 SCAN TO E-MAIL FAILURE USING WINDOWS AUTHENTICATION ...............................22 8.1 Tracing the Authentication Error .......................................................................................22
Copyright 2007 ? Ricoh Americas Corporation Page 2 of 31
Scan to E-mail White Paper 8.2 Authentication Error Resolution ........................................................................................23 9 FILE SIZE LIMITS................................................................................................................24 9.1 Accessing the File Size Limits ..........................................................................................24 9.2 Setting File Size Limits on the MFP..................................................................................25 9.3 Decode Shell Extension....................................................................................................27 10 ARGOSOFT FOR E-MAIL RELAY ......................................................................................28 10.1 Creating ArGoSoft User Profiles .......................................................................................29 10.2 ArGoSoft Setup in Web Image Monitor ............................................................................30 10.3 ArGoSoft Relay Monitor....................................................................................................31 10.4 ArGoSoft Limitations.........................................................................................................31 11 SUMMARY...........................................................................................................................31
Copyright 2007 ? Ricoh Americas Corporation Page 3 of 31
Scan to E-mail White Paper
1 Introduction
Ricoh Corporation developed Scan to E-mail to allow users the ease of sending scan files directly from the MFP to an entered destination. The MFP can be configured to use Scan to E-mail via any of the three interfaces below.
? Op-Panel ? Web Image Monitor ? Smart Device Monitor This can be used on mixed network environments. ? In addition to Windows, LINIX, UNIX and Mac OS can send/receive data to/from the
FTP server.
1.2 Target Audience
The target audience for this White Paper is: IT Administrators. All end-users - The information contained in the document can be distributed to end-users as long as the restrictions outlined on the cover page are followed. The support and marketing staff of Ricoh Sales companies, including Ricoh family group companies and their subsidiaries. Technical support personnel (CEs) of dealers.
Copyright 2007 ? Ricoh Americas Corporation Page 4 of 31
Scan to E-mail White Paper
2 Model Cross Reference
The tables below covers all models referenced in this document.
Product Code
B051 B052 B064 B065 B070 B071 B079 B082 B089 B093 B121 B122 B123 B129 B130 B132 B135 B138 B140 B141 B142 B143 B147 B149 B156 B163 B168 B169 B178 B180 B182 B183 B188 B190 B200 B202
Ricoh Corp Model Name
Aficio 1224C Aficio 1232C Aficio 1060 Aficio 1075 Aficio 2090 Aficio 2105 Aficio 2035 Aficio 2045 Aficio 2022 Aficio 2027 Aficio 2015 Aficio 2018 Aficio 2018D Aficio 1515 Aficio 1515MF Aficio 3260c Aficio 2035e Aficio 2045e Aficio 2060 Aficio 2075 Aficio 2060SP Aficio 2075SP Aficio 2232c Aficio 2238c Aficio 3224c Aficio 2051 Aficio 1515F Aficio 2013PS Aficio 3235C Aficio 3245C Aficio 2035eSP Aficio 2045eSP Aficio 480W Aficio 2228c Aficio 5560 Aficio 3228C
Savin (USA) Model Name
C2408 C3210 2560 2575 4090 4105 4035 4045 4022 4027 4015 4018 4018D 3515 3515MF C6045 4035e 4045E 4060 4075 4060sp 4075sp C3224 C3828 C2410 4051 3515F
C3528 C4535 4035Esp 4045Esp 4800WD C2820 SDC555 C2824
Gestetner Model Name
DSc224 DSc232
6002 7502 9002 10512 3532 4532 DSm622 DSm627 DSM615 DSM618 DSM618d DSm415 DSm415pf DSc460 DSm635 DSm645 DSm660 DSm675 DSm660sp DSm675sp DSc332 DSc338 DSC424 DSm651 DSm415f DSm415p DSc435 DSc445 DSm635sp DSm645sp A080 DSc328 CS555 DSC428
Lanier Model Name
LD024C LD032C LD060 LD075 LD090 LD0105 LD035 LD045 LD122 LD127 LD115 LD118 LD118D LD015 LD015spf LD160c LD135 LD145 LD160 LD175 LD160 SP LD175 SP LD232c LD238c LD124C LD151 LD015f LD015sp LD335c LD345c LD135 LD145 LW411 LD228c LC155 LD328c
Copyright 2007 ? Ricoh Americas Corporation Page 5 of 31
Scan to E-mail White Paper
Product Code
Ricoh Corp Model Name
Savin (USA) Model Name
Gestetner Model Name
Lanier Model Name
B205
Aficio 3025 SP/SPF/SPi/P 8025 SP/SPF/Spi/G DSm725 SP/SPF/Spi/G
LD225/SP
B209
B222 B224 B228 B229 B230 B234 B235 B236 B237 B245 B246 B248 B249 B250 B252 B253 B259 B260 B261 B262 / B292
B264
Aficio 3030 SP/SPF/SPi/P
MP C3500 MP C4500 Aficio 2051SP Aficio 615c Aficio MP C2500 Aficio MP9000 Aficio MP1100 Aficio MP1350 Aficio MP C3000 Aficio MP 1500 Aficio MP 5500 Aficio MP 6500 Aficio MP 7500 Aficio MP 5500 SP Aficio MP 6500 SP Aficio MP 7500 SP Aficio 2016 Aficio 2020 Aficio 2020D Aficio MP 161
Aficio 3035 SP/SPF/Spi/G
8030 SP/SPF/Spi/G
C3535 C4540 4051sp SGC 1506 C2525 8090 8110 8135 C3030
8055 8065 8075 8055 SP 8065 SP 8075 SP 8016 8020 8020d 816
8035 SP/SPF/Spi/G
DSm730 SP/SPF/Spi/G
DSc535 DSc545 DSm651sp GS 106 DSc525 DSm790 DSm7110 DSm7135 DSc530 DSm715 DSm755 DSm765 DSm775 DSm755 SP DSm765 SP DSm775 SP DSm616 DSm620 DSm620d DSm416
DSm735 SP/SPF/Spi/G
LD230
LD435c LD445c LD151 SP LD215cg LD425c LD190 LD1110 LD1135 LD430c LD315 LD255 LD265 LD275 LD255 SP LD265 SP LD275 SP LD116 LD120 LD120d LD016
LD235
B265
B276 B277 B284 B288 B291 B295 B296 B297 D007 D008
Aficio 3045 SP/SPF/Spi/G
Aficio MP 1600 Aficio MP 2000 Aficio MP 161F Aficio MP 161SPF Aficio MP 3500G
Aficio 4500G Aficio MP 3500 Aficio MP 4500 Aficio MP 2510 Aficio MP 3010
8045 SP/SPF/Spi/G
9016 9021d 816f 816mf 8035eg 8045eg 8035e 8045e 8025e 8030e
DSm745 SP/SPF/Spi/G
DSm716 DSm721d DSm416f DSm416pf DSm735eg DSm745eg DSm735e DSm 745e DSm725e DSm730e
LD245
LD316 LD320 LD016f LD016SPF
LD335 LD345 LD325 LD330
Copyright 2007 ? Ricoh Americas Corporation Page 6 of 31
Scan to E-mail White Paper
3 Setting/Specs
? Email client such as MS Outlook 2000, Lotus Notes R5, or Outlook Express ? Email server such as Exchange, Lotus Notes
4 Setting up Scan to E-mail via Web Image Monitor
Many of the Scan to E-mail settings can be configured via Web Image Monitor (WIM). This section covers the steps used to configure the necessary settings. These settings can only be changed by an Administrator, and the process used to login as an Administrator is outlined in the following section.
4.1 Web Image Monitor Administrator Login Process
In order to access, and change, the necessary settings, it is necessary to login to WIM as an Administrator. The Administrator login process is outlined below. 1. Enter the IP address in the address field using the following form: host name or
IP address (e.g. ) and click on Go or press Enter. This opens the page shown in Figure 4.1 below. 2. In the upper right-hand corner, click Login, which opens a login page (Figure 2).
Figure 1: Web Image Monitor Main Screen
Copyright 2007 ? Ricoh Americas Corporation Page 7 of 31
Scan to E-mail White Paper
Figure 2: Web Image Monitor Login Page
1. Access to Administrator mode requires a password. Login to enter Administrator mode. 2. If the login was successful, the word Administrator in the upper right-hand corner. See Figure
3.
NOTE The login process may differ slightly depending on the machine in use.
Figure 3: Administrator Main Screen Copyright 2007 ? Ricoh Americas Corporation
Page 8 of 31
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