104 Demonstrate knowledge of and apply audio transcription ...



|Title |Demonstrate knowledge of and apply audio transcription techniques to produce text |

|Level |2 |Credits |2 |

|Purpose |People credited with this unit standard are able to: explain the concepts of audio transcription; |

| |describe audio transcription options; and apply audio transcription techniques to produce text. |

|Classification |Business Administration > Business Information Processing |

|Available grade |Achieved |

Guidance Information

1 All activities associated with this unit standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices. Reference for this unit standard includes How to use your visual display unit safely. Worksafe New Zealand, available at

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2 Transcription is based on a 97% level of accuracy that allows three errors per 100 words dictated. Only one error is attributable to one word and five keystrokes represent an average word. Keystrokes include punctuation and spacing. An English language dictionary may be used during transcription.

3 Spelling, grammar, vocabulary, and punctuation in the documents must be consistent with the nature and purpose of the business or organisational information required. Candidates must be given the opportunity to proofread their work prior to submission.

4 The following legislation and subsequent amendments provide reference, where needed, for this unit standard:

Health and Safety in Employment Act 1992.

Outcomes and performance criteria

Outcome 1

Explain the concepts of audio transcription.

Performance criteria

1. The concepts of audio transcription are explained in terms of incorporating hearing, retention, and transcription skills to produce information from a spoken source.

Outcome 2

Describe audio transcription options.

Range may include but are not limited to – hand-held portable units, desktop units, centralised recording and transcribing units, meeting and conference recorders, digital software;

evidence of two options is required.

Performance criteria

2.1 Audio transcription options are described in terms of their uses, features, safety and hygiene procedures.

Outcome 3

Apply audio transcription techniques to produce text.

Range text may include but is not limited to – literature, correspondence, notices, advertisements.

Performance criteria

3.1 Transcriptions, for two aural passages of 300 words (1500 keystrokes), are consistent with the information provided and achieve at least 97% accuracy.

3.2 Interpretation of instructions, spelling, grammar, punctuation, and format of transcriptions are consistent with the information provided and output required.

This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below.

Status information and last date for assessment for superseded versions

|Process |Version |Date |Last Date for Assessment |

|Registration |1 |30 March 1993 |31 December 2011 |

|Review |2 |27 June 1996 |31 December 2011 |

|Review |3 |28 April 1997 |31 December 2011 |

|Review |4 |28 June 1999 |31 December 2011 |

|Review |5 |26 September 2005 |31 December 2012 |

|Review |6 |17 December 2010 |31 December 2017 |

|Rollover and Revision |7 |16 April 2015 |31 December 2022 |

|Review |8 |27 February 2020 |31 December 2022 |

|Consent and Moderation Requirements (CMR) reference |0113 |

This CMR can be accessed at .

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