Loans Services and Schedule - Emirates NBD

Loans Services and Schedule

Auto Loan

Nature of Request

Process Requirement

Channel via which request could be made

Mandatory Conditions

Charges

Other Conditions

Turn Around Time (through Branch) Turn Around Time (through Online Banking)

Installment deferral

Loan foreclosure )early settlement(

Partial settlement of loan

Request for Liability/ No Liability Letter

Auto Loan Mortgage Release Letter )for RTA(

Deferment form to be filled and charges to be paid at any Emirates NBD Branch

Loan closure (early settlement) Form to be filled, outstanding amount and charges to be paid at any Emirates NBD Branch

Partial settlement form to be filled, partial settlement amount and charges to be paid at any Emirates NBD Branch

Liability/No Liability Letter request form to be filled and charges to be paid at any Emirates NBD Branch

Auto Loan Mortgage Release Letter (For RTA) request and registration copy to be submitted at any Emirates NBD Branch/Emirates NBD Call Centre

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch

Any Emirates NBD Branch/ Call Centre

Maximum 2 deferments

permitted per loan year. 1

Customers with PDC mode of

deferment should be during

payment should submit the

Not permitted for loans with PDC mode of payment. Partial

promotion period. This facility request minimum 8 working is available only for customers days prior to EMI date

payments can be done for

N/A

N/A

with direct debit as mode of

amounts of more than 3 EMI's

payment.

AED 100

1 % on outstanding amount 1 % of payment made

AED 100

Free

Customers with PDC mode of

Request needs to be submitted at any Emirates NBD Branch

payment should submit the

Instruction to debit amount and

minimum 7 working days prior

request minimum 8 working days prior to EMI date.

charges from Emirates NBD account can also be given

Liability Letters addressed to

to EMI date. Instruction to debit charges from Emirates NBD

Instruction to debit outstanding along with request form

entities such as Diwan, Ruler Housing Schemes etc shall be

N/A

account can also be given along

amount and charges from Emirates NBD account can also

at Emirates NBD Branch. Customers to select the option

issued within 2 - 3 working days

with request form at Emirates NBD Branch

be given along with request

of reducing EMI or loan tenor

form at Emirates NBD Branch

3 working days

3 working days

3 working days

5 working days

3 working days

2 working days

2 working days

2 working days

NOC's (for change in number plate, vehicle colour, Emirate etc)

Change in mode of payment/funding accounts

Request and registration copy to be submitted at any Emirates NBD Branch

Request to be submitted at any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch

Payment mode cannot be

N/A

changed from auto debit

to PDC

Free

Free

Conditions for issuing NOC shall be decided on a case to case basis by the Bank

Direct debit possible with Emirates NBD accounts only. Customers with PDC mode of payment should submit the request minimum 10 days prior to EMI date

5 working days

5 working days

Temporary Auto Loan Mortgage Release Letter

Request and registration copy to be submitted at any Emirates NBD Branch

Any Emirates NBD Branch

N/A

Free

Conditions for issuing NOC shall be decided on a case to case basis by the Bank

5 working days

Request for Clearance Letter

Clearance Letter request to be submitted at any Emirates NBD Branch/Emirates NBD Call Centre Any Emirates NBD Branch/Call Centre/Online Banking

N/A

Free

This letter is issued for a single product only

3 working days 2 working days

Personal Loan/Retail Ordinary Loan

Nature of Request

Installment deferral

Process Requirement

Channel via which request could be made

Deferment form to be filled and charges to be paid at any Emirates NBD Branch

Any Emirates NBD Branch/ Online Banking

Loan foreclosure (early settlement)

Loan closure (early settlement) Form to be filled, outstanding amount and charges to be paid at any Emirates NBD Branch

Any Emirates NBD Branch/ Online Banking

Partial settlement of loan

Request for Liability/ No Liability Letter

Settlement of liabilities

Partial settlement form to be filled, partial settlement amount and charges to be paid at any Emirates NBD Branch

Liability/No Liability Letter request form to be filled and charges to be paid at any Emirates NBD Branch

Settlement of Liabilities Form to be filled and settlement cheque by other bank to be submitted at any Emirates NBD Branch

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch

Any Emirates NBD Branch

Change in mode of payment/ funding accounts

Request for Clearance Letter

Request to be submitted at any Emirates NBD Branch

Clearance Letter request to be submitted at any Emirates NBD Branch/Emirates NBD Call Centre

Any Emirates NBD Branch

Any Emirates NBD Branch/Call Centre/ Online Banking

Partial payments can be done for

Payment mode cannot be changed

Mandatory Conditions

Maximum 2 deferments permitted

N/A

N/A

N/A

N/A

amounts of more than 3 EMI's

from auto debit to PDC

per loan year

Charges

Other Conditions

Turn Around Time (through Branch) Turn Around Time (through Online Banking)

AED 100 Request needs to be submitted at any Emirates NBD Branch minimum 7 working days prior to EMI date. Instruction to debit charges from Emirates NBD account can also be given along with request form at Emirates NBD Branch

3 working days

2 working days

1% on outstanding amount

Instruction to debit outstanding amount and charges from Emirates NBD account can also be given along with request form at Emirates NBD Branch

1% of payment made

Instruction to debit amount and charges from Emirates NBD account can also be given along with request form at Emirates NBD Branch. Customers to select the option of reducing EMI or loan tenor

AED 100

Liability Letters addressed to entities such as Diwan, Ruler Housing Schemes etc shall be issued within 2 - 3 working days

1% on outstanding amount

No Liability Letter shall be issued to the representative of the organisation which is taking over the liabilities

Free

Direct debit possible with Emirates NBD accounts only

3 working days 2 working days

3 working days 2 working days

5 working days

6 working days

5 working days

Free

This letter is issued for a single product only

3 working days 2 working days

Home Loan

Nature of Request

Process Requirement

Loan foreclosure )early settlement(

Loan closure (early settlement) Form to be filled, outstanding amount and charges to be paid at any Emirates NBD Branch

Partial settlement of loan

Request for Liability/No Liability Letter

Settlement of liabilities

Partial settlement form to be filled, partial settlement amount and charges to be paid at any Emirates NBD Branch

Liability/No Liability Letter request form to be filled and charges to be paid at any Emirates NBD Branch

Settlement of Liabilities Form to be filled and settlement cheque by other bank to be submitted at any Emirates NBD Branch

Change in funding accounts

Request to be submitted at any Emirates NBD Branch

Copies of loan/property related documents for Home Loans

Request for Clearance Letter

Request to be submitted at any Emirates NBD Branch

Clearance Letter request to be submitted at any Emirates NBD Branch/Emirates NBD Call Centre

Channel via which request could be made

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch/Call Centre/ Online Banking

Mandatory Conditions Charges

Other Conditions

Turn Around Time (through Branch) Turn Around Time (through Online Banking)

N/A

As per Sanction Letter

Customers instruction to debit outstanding amount and charges from their Emirates NBD account can also be given along with request form at Emirates NBD Branch

Partial payments can be done for amounts of more than 3 EMI's

As per Sanction Letter

Instruction to debit amount and charges from Emirates NBD account can also be given along with request form at Emirates NBD Branch. Customers to select the option of reducing EMI or loan tenor

N/A

AED 200

Liability Letters addressed to entities such as Diwan, Ruler Housing Schemes etc shall be issued within 2 - 3 working days

N/A As per Sanction Letter

No Liability Letter shall be issued to the representative of the organisation which is taking over the liabilities

Payment mode can not be changed from auto debit to PDC

Free

N/A AED 100 per document, per instance

Direct debit possible with Emirates NBD N/A

accounts only

3 working days

3 working days

5 working days

6 working days

5 working days

5 working days

2 working days

2 working days

N/A Free

This letter is issued for a single product only

3 working days 2 working days

Office Loan

Nature of Request

Process Requirement

Loan foreclosure (early settlement)

Loan closure (early settlement) Form to be filled, outstanding amount and charges to be paid at any Emirates NBD Branch

Partial settlement of loan

Request for Liability/No Liability Letter

Settlement of liabilities

Partial settlement form to be filled, partial settlement amount and charges to be paid at any Emirates NBD Branch

Liability/No Liability Letter request form to be filled and charges to be paid at any Emirates NBD Branch

Settlement of Liabilities Form to be filled and settlement cheque by other bank to be submitted at any Emirates NBD Branch

Change in funding accounts

Request to be submitted at any Emirates NBD Branch

Copies of loan/property related documents for Office Loan

Request to be submitted at any Emirates NBD Branch

Request for Clearance Letter

Clearance Letter request to be submitted at any Emirates NBD Branch/Emirates NBD Call Centre

Channel via which request could be made

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch/ Online Banking

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch

Any Emirates NBD Branch/ Call Centre/Online Banking

Mandatory Conditions Charges

Other Conditions

Turn Around Time (through Branch) Turn Around Time (through Online Banking)

N/A

As per Sanction Letter

Customers instruction to debit outstanding amount and charges from their Emirates NBD account can also be given along with request form at Emirates NBD branch

Partial payments can be done for amounts of more than 3 EMI's

As per Sanction Letter

Instruction to debit amount and charges from Emirates NBD account can also be given along with request form at Emirates NBD Branch. Customers to select the option of reducing EMI or loan tenor

3 working days

3 working days

2 working days

2 working days

N/A AED 200

Liability Letters addressed to entities such as Diwan, Ruler Housing Schemes etc shall be issued within 2 - 3 working days

5 working days

N/A As per Sanction Letter

Payment mode cannot be changed from auto debit to PDC Free

N/A

N/A

AED 100 per document, per instance Free

No Liability Letter shall be issued to the representative of the organisation which is taking over the liabilities

Direct debit possible with Emirates NBD N/A

accounts only

This letter is issued for a single product only

6 working days

5 working days

5 working days

3 working days 2 working days

*Any/all Fees and Charges are subject to change at the Bank's discretion and/or as applicable. **Bank reserves the right to alter the Terms and Conditions at any time without giving any prior notice or intimation to the customer.

PERSONAL BANKING

April 2013

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