Department of Public Works Annual Report 2009-10

Performance measure 2009–10 target/estimate 2009–10 estimated actual 2009–10 actual Volume of interactions with Smart Service Queensland service delivery channels telephone 3 150 000 3 200 000 3 380 150 online 1 2 300 000 1 935 000 2 076 585 face-to-face 2 230 000 285 000 313 086 Number of cards issued to eligible Queenslanders 40 000 40 000 51 621 Number of concession services … ................
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