Summary of Disability-Related Complaint Data

Summary of Disability-Related Complaint Data

All Carriers Total number of complaints submitted: 27,560

Carrier Name ABC AEROLINEAS, S.A. DE C.V. ACROPOLIS AVIATION LTD AER LINGUS LIMITED AEROENLACES NACIONALES S.A. DE C.V. AEROFLOT RUSSIAN AIRLINES AEROGAL AEROLINEAS ARGENTINAS, S.A. AEROVIAS DE MEXICO, S.A. DE C.V. AIR ATLANTA-ICELANDIC AIR BERLIN AIR CANADA AIR CANADA ROUGE LP AIR CHINA AIR EUROPA LINEAS AEREAS, S.A.U. AIR INDIA AIR JAPAN, CO., LTD. AIR NEW ZEALAND LIMITED AIR TAHITI NUI AIRLINES AIR TRANSAT A.T., INC. AIRTRAN AIRWAYS, INC. ALASKA AIRLINES, INC. ALITALIA ? SOCIETA? AEREA ITALIANA ALL NIPPON AIRWAYS CO., LTD. ALLEGIANT AIR, INC. AMERICAN AIRLINES, INC. AMERICAN EAGLE AIRLINES, INC. AMERISTAR AIR CARGO, INC. ARIK AIR INTERNATIONAL USA LLC ARKIA ISRAELI AIRLINES, LTD. ASIANA AIRLINES, INC. ATLAS AIR, INC. AUSTRIAN AIRLINES AG AVIANCA, S.A. AVIOR AIRLINES AZERBAIJAN AIRLINES

Number of Complaints 0 0 28 0 3 0 0 8 0 14

116 56 1 10 1 3 61 2 5 262 276 84 24 207 3,027 757 0 0 0 5 0 18 16 0 0

Appendix A

AZUL BRAZILIAN AIRLINES BAHAMASAIR HOLDINGS LIMITED BRITISH AIRWAYS PLC BRUSSELS AIRLINES CALIMA AVIACION CANJET AIRLINES CARIBBEAN AIRLINES LIMITED CATHAY PACIFIC AIRWAYS LIMITED CAYMAN AIRWAYS LIMITED CEBU PACIFIC AIR CHINA AIRLINES, LTD. CHINA EASTERN AIRLINES CORPORATION COMLUX ARUBA COMLUX MALTA LTD. COMPANIA MEXICANA DE AVIACION, S.A. COMPANIA PANAMENA DE AVIACION, S.A. COMPASS AIRLINES, LLC CONDOR FLUGDIENST GMBH CORSAIR DC AVIATION GMBH DELTA AIR LINES, INC. DEUTSCHE LUFTHANSA AG EDELWEISS AIR AG EGYPTAIR EL AL ISRAEL AIRLINES LTD. EMIRATES ETHIOPIAN AIRLINES ENTERPRISE ETIHAD AIRWAYS P.J.S.C. EUROATLANTIC AIRWAYS TRANSPORTES AE EVA AIRWAYS CORPORATION EXPRESSJET AIRLINES FALCON AIR EXPRESS, INC. FIJI AIRWAYS FINNAIR OY D/B/A FINNAIR OYJ FIRST AIR FLY JAMAICA FRONTIER AIRLINES, INC. GLOBAL JET LUXEMBOURG S.A. GOJET AIRLINES, LLC HAINAN AIRLINES COMPANY LTD HAWAIIAN AIRLINES, INC. HI FLY LTD

Appendix A

1 0 745 1 0 0 17 54 0 0 4 0 0 0 0 43 11 5 0 0 4,975 219 0 1 38 147 1 5 0 5 49 2 20 0 0 0 317 0 11 0 223 0

HI FLY, TRANSPORTES AEREOS, S.A. HORIZON AIR INDUSTRIES, INC. IBERIA LINEAS AEREAS DE ESPANA, S.A ICELANDAIR EHF. INSEL AIR INTERNATIONAL B.V. JAPAN AIRLINES INTERNATIONAL CO. JAZZ AVIATION LP JEJU AIR COMPANY LIMITED JET AIRWAYS (INDIA) LTD. JETBLUE AIRWAYS CORPORATION JETSTAR AIRWAYS PTY LIMITED JIN AIR K5-AVIATION GMBH KLM ROYAL DUTCH AIRLINES, N.V. KOREAN AIR LINES CO., LTD. KUWAIT AIRWAYS CORPORATION LAN AIRLINES S.A. LAN ARGENTINA S.A. LAN COLOMBIA LAN ECUADOR LAN PERU S.A. LINEAS AEREAS COSTARRICENSES S.A. MALAYSIA AIRLINES MERIDIANAFLY S.P.A. MERIDIANAFLY S.P.A. MESA AIRLINES, INC. MIAMI AIR INTERNATIONAL, INC. MONARCH AIRLINES LIMITED NOLINOR AVIATION NORWEGIAN AIR SHUTTLE ASA OMNI AIR INTERNATIONAL INC. OPENSKIES ORANGE AIR ORENBURG AIRLINES PAKISTAN INT'L AIRLINES CORPORATION PHILIPPINE AIRLINES, INC. PINNACLE AIRLINES, INC. / ENDEAVOR POLSKIE LINIE LOTNICZE LOT, S.A. POLYNESIAN AIRLINES LTD. PORTER AIRLINES INC. PRIVILEGE STYLE PSA, INC. D/B/A US AIRWAYS EXPRESS

Appendix A

0 83 120 17 0 9 42 0 1 1,518 9 0 0 42 20 0 13 0 0 2 2 1 0 4 4 27 0 1 0 10 2 2 0 0 0 13 50 6 0 13 0 59

QANTAS AIRWAYS LIMITED QATAR AIRWAYS Q.C.S.C. REPUBLIC AIRLINES, INC. ROYAL AIR MAROC ROYAL JORDANIAN AIRLINE SANTA BARBARA AIRLINES SATA INTERNACIONAL SAUDI ARABIAN AIRLINES CORPORATION SCANDINAVIAN AIRLINES SYSTEM SHUTTLE AMERICA CORPORATION SICHUAN AIRLINES SIERRA PACIFIC AIRLINES, INC. SINGAPORE AIRLINES LIMITED SKY REGIONAL AIRLINES SKYWEST AIRLINES, INC. SOCIETE AIR FRANCE SOUTH AFRICAN AIRWAYS SOC LIMITED SOUTHWEST AIRLINES CO. SPIRIT AIRLINES, INC. SUN COUNTRY MN AIRLINES, LLC SUNWING AIRLINES SURINAM AIRWAYS SWISS INTERNATIONAL AIR LINES LTD. TACA INTERNATIONAL AIRLINES, S.A. TAM-LINHAS AEREAS, S.A. TAME EP LINEA AEREA DEL ECUADOR TAP AIR PORTUGAL THAI AIRWAYS INT'L PUBLIC CO. LTD. THOMAS COOK AIRLINES LIMITED THOMAS COOK AIRLINES SCANDINAVIA THOMSON AIRWAYS LIMITED TITAN AIRWAYS LIMITED TRANS AMERICAN AIRLINES S.A. TRANSAERO AIRLINE TRANSPORTES AEREOS DE CABO VERDE TRAVEL SERVICE TUI AIRLINES BELGIUM DBA JETAIRFLY TUI AIRLINES NEDERLAND, B.V. TURKISH AIRLINES TURK HAVA YOLLARI UKRAINE INTERNATIONAL AIRLINE UNITED AIR LINES, INC. US AIRWAYS, INC.

Appendix A

17 26 10 2 15 4 3 0 26 9 0 0 7 37 175 242 4 3,713 668 50 0 0 31 18 7 1 4 0 2 0 4 0 3 1 0 0 0 1 43 0 5,236 2,213

UZBEKISTAN AIRWAYS V AUSTRALIA VIRGIN AMERICA, INC. VIRGIN ATLANTIC AIRWAYS LIMITED VISION AIRLINES, INC VOLARIS VRG LINHAS A?REAS S/A WESTJET CARIBBEAN SUN AIRLINES DBA WAA WOW AIR XL AIRWAYS FRANCE YAKUTIA AIRLINES Total

0 14 112 452 2 7 0 449 0 0 4 0 27,560

Appendix A

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