FSS Bill Pay

FSS Bill Pay

Accelerate Recurring Revenue, Keep your Customer Happy

Bill Payments are a utility service but are increasingly becoming a vital touch point for payment providers to engage customers and build long-term relationships. With advances in digital technology, customers expect seamless, friction-free payments, processed in real-time, over their preferred channels.

Today's bill payment solutions have a renewed role in helping payment providers deliver omni-channel billing and payments experiences that empowered customers now expect.

FSS can help payment providers achieve differentiation and leadership, leveraging its strong set of domain skills and global experience of working with incumbent and greenfield payment providers.

The Bill Pay Promise

Designed to respond with agility to market trends, FSS Bill Pay, a fullstack, digital bill payment platform, consolidates bill presentment, payment processing, a range of added value capabilities and data insights to help payment providers differentiate their offerings and meet service expectations of empowered customer and diverse biller segments. Centred around consumers' needs, FSS Bill Pay is built around three core principles:

OPEN Exposes APIs to embed bill payment capabilities in a range of owned as well as third party applications.

EXPANSIVE Dedicated payment processing capability accepts payments originating from any payment instrument, channel and payment network to address a wide customer segment.

INTELLIGENT Provides insights into customer payment patterns to optimise business performance.

Benefits At a Glance

Assured Revenue Stream Provides a stable revenue stream due to the recurrent nature of bill payments.

Boosts Customer Satisfaction Superior multi-channel digital payment experiences improve customer stickiness and lifetime value.

Boosts Operating Efficiencies Alleviates cost overheads related to customer service, transaction processing, and reconciliation, improving margins per transaction.

Accelerates Collections Improves collections and reduces days outstanding (DSO) via support for popular payment mediums.

Value FSS Delivers

Deliver Customer-Centric Payment Propositions

FSS Bill Pay provides flexible, easy-to-use and payment tools aligned to customers' transacting journeys. Bills can be viewed on demand and customers can pay using their preferred payment mode through any supported channel, improving payment velocity.

ANY CHANNEL

Kiosk Online Portal

Mobile App In-Store (PoS Payments)

Voice Bots Digital Banking Social Channels

QR Codes

ANY PAYMENT TYPE

Prepaid Postpaid One-Time Auto Pay Full Payment Partial Payment Equated Monthly Instalments

ANY INSTRUMENT Google Wallet Apple Wallet RTP Rails ( UPI) Debit + PIN Debit +CVV Debit + OTP Prepaid Cards Credit Cards Net Banking Rails Regional Pay Wallets

ANY USE CASE School Fees Citizen Payments Everyday Bill Payments Insurance Utility Payments

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