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June 29, 2012PCard-08-2012: Fraud Alert – Bank of America Alert Scam ??????????????????? This information is being sent by Felando Johnson, Program Manager, Charge Card Service Center Program Office.The CCSC has received notification of a Bank of America Alert scam being conducted by automated emails to cardholders.? The particular incident reported involved an email sent from an automated service to the cardholder’s government-issued email address.? ?The automated system attempts to capture charge card information by asking the cardholder to open the attachment and confirm his/her account information. ? Please see the details of the reported incident below.+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++The email below was sent from Bank of America Alert to the cardholder’s government-issued email address:From: Bank of America Alert <onlinebanking@>Date: June 28, 2012 5:04:48 PM EDTTo: Undisclosed recipients:;Subject: Bank of America Alert: Your Online Banking Status (Action Required)To ensure delivery, add onlinebanking@ealerts. to your address book.?Exclusively for: | VALUED CUSTOMER??Online Banking Alert Important Notification?Security Checkpoint: ?Always look for your SiteKey? ?Due to concerns, for the safety and integrity of your online account we have issued this warning message. It has come to our attention that your account information needs to be updated due to inactive members, frauds and spoof reports.Due to this, we have sent you an attachment which contains the web page in order to confirm your account information. Download the attachment to your desktop and open the file to Get StartedYour security is important to us. ?Like to get more Alerts? Sign in to your Online Banking account at Bank of America and within the Accounts Overview page select the Alerts tab. ??Email PreferencesThis is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email. Bank of America Email, 8th Floor-NC1-002-08-25, 101 South Tryon St., Charlotte, NC 28255-0001 Bank of America, N.A. Member FDIC. Equal Housing Lender ? 2012 Bank of America Corporation. All rights reserved.This email was sent to: You AR72768/DD6A66 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++*Please immediately inform ALL CARDHOLDERS that these emails ARE NOT legitimate messages and should be ignored.?? Any reports of this type of activity can be reported to the CCSC at ccsc@dm.. If you receive an email that does not appear to be from your card issuer requesting financial information or any other personal data: Treat the call/email with suspicion. Do not give out/enter ANY personal or charge card information over the phone, Internet or mail. For emails- Do not reply to the email or respond by clicking on a link within the email message. Contact your card issuer as soon as possible to report the suspicious email. Use the number or Web site address on the back of your card or on your monthly statement. If you think the request is valid, always contact the bank using the number on the back of your card. If anyone ever gives out information, they should immediately call their bank.You should be suspicious of any unsolicited phone call that asks for charge card/personal information OR email that asks you to click a link and provide personal or financial information. Please email any questions to the CCSC at ccsc@dm..? Thank you! ................
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