Employee Handbook of Policies and Procedures - Judes Barbershop

Employee Handbook of Policies and Procedures

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TABLE OF CONTENTS

TABLE OF CONTENTS ........................................................................................................ ii WELCOME LETTER .............................................................................................................. 1

INTRODUCTION ..................................................................................................................... 2 The Function of this Handbook .................................................................................... 2 At-Will Employment Relationship................................................................................. 2 Equal Opportunity Employer ........................................................................................ 3 Genetic Information Nondiscrimination Act (GINA)...................................................... 3 Mission/Vision/Values.................................................................................................. 4 The Structure of Jude's Barbershop ............................................................................ 5 History..... ................................................................................................................. 6-7 Management Philosophy ............................................................................................. 8 Open Door Communication Policy............................................................................... 8 Statute of Actions......................................................................................................... 8

COMPLIANCE.......................................................................................................................... 9 Business Ethics and Conduct ...................................................................................... 9 Statement of Employer Expectations......................................................................... 10 Prohibited Harassment .............................................................................................. 12 Confidentiality ............................................................................................................ 12 Conflict of Interest/ Non-Compete.............................................................................. 13 Service Provider Agreement...................................................................................... 13 Susbstance Abuse/ Drug-Free Workplace................................................................. 14 Non-Smoking Facility/ Alcohol Policy......................................................................... 14 Customer Relations ................................................................................................... 15 Quality/Standards Policy............................................................................................ 15

EMPLOYMENT STRUCTURE.......................................................................................... 16 Working Hours ........................................................................................................... 16 Attendance and Punctuality .................................................................................. 17-18 Lunch and Rest Breaks ............................................................................................. 19 Break Time for Nursing Mothers ................................................................................ 20 Flex-Time/Make-up Time ........................................................................................... 20 Outside Employment ................................................................................................. 21 Orientation ................................................................................................................. 22 Job Descriptions ........................................................................................................ 22 Performance Appraisals ............................................................................................ 23 Employment Records ................................................................................................ 24 Social Security Number Privacy Act .......................................................................... 26 Internal Posting of Open Positions/Transferring/Employment of Relatives ................ 26 Dress Code........................................................................................................... 27-29 Fragrance/Scent in the Workplace............................................................................. 28 Company Provided Storage... ................................................................................... 30 Radios... .................................................................................................................... 29

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Lost and Found.......................................................................................................... 29 Employee Parking...................................................................................................... 30 Accepting Gifts .......................................................................................................... 30

COMPENSATION ................................................................................................................. 31 Pay Classifications..................................................................................................... 31 Exempt employees .................................................................................................... 31 Non-exempt employees ............................................................................................. 31 Methods of Pay .........................................................................................32 Salary Administration................................................................................................. 31 Performance Bonus/ Promotions ............................................................................... 33 Time Reporting .......................................................................................................... 33 Calculation of Overtime ............................................................................................. 33 Direct Deposit ............................................................................................................ 34 Release of Paycheck ................................................................................................. 34 Errors in Paychecks................................................................................................... 34 Deductions................................................................................................................. 34 Garnishments ............................................................................................................ 35 Pay Advances............................................................................................................ 35 Reimbursement of Expenses..................................................................................... 35 Tip Reporting.............................................................................................36 Tips........................................................................................................................... 37

TIME-OFF ................................................................................................................................. 37

Time-off ..................................................................................................................... 37 Vacations/Use of Personal/Sick Days................................................................... 38-39 Leaves of Absence .................................................................................................... 40

Medical Leave of Absence. .............................................................................................. 41 Maternity Leave. ................................................................................................................. 40 Personal Leave of Absence. ............................................................................................ 40 Military Leave...................................................................................................................... 41 Family and Medical Leave Act (FMLA)........................................................................... 41 Bereavement Leave................................................................................................... 42 Jury Duty ................................................................................................................... 42 Time Off for Voting..................................................................................................... 42

BENEFITS ................................................................................................................................ 43 Health Care Benefits.................................................................................................. 43 Health Insurance. ............................................................................................................... 43 COBRA. ............................................................................................................................... 44 Miscellaneous Employee Benefits ............................................................................. 44 Day Care.............................................................................................................................. 45 Employee Discounts. ......................................................................................................... 45 Family Discounts. .......................................................................................................... 45-46 Social Security .................................................................................................................... 45

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TECHNOLOGY....................................................................................................................... 46 Computer Use and Access ........................................................................................ 46 Passwords........................................................................................................................... 46 Protection of Information.............................................................................................. 46-48 Social Media and Blogging. .............................................................................................. 47 Telephone and Mobile Devices ................................................................................. 48 Telephone Calls.................................................................................................................. 48 Mobile Devices. .................................................................................................................. 48

COMPANY PROPERTY...................................................................................................... 49 Letterhead ................................................................................................................. 49 Logo..... ..................................................................................................................... 49 Equipment ................................................................................................................. 49 Credit Cards .............................................................................................................. 49 Facilities..................................................................................................................... 50 Automobile and Driver Policy..................................................................................... 50 Use of Bulletin Boards and White Boards.................................................................. 51 Solicitation ................................................................................................................. 51

SAFETY ..................................................................................................................................... 52 Disaster Procedures .................................................................................................. 52 Emergency Situation Procedures. ................................................................................... 52 Medical Emergency. .......................................................................................................... 52 Workers' Compensation ............................................................................................ 53 Non-Work Related Injuries and Illnesses................................................................... 53 Work Areas................................................................................................................ 53 Safety Requirements ................................................................................................. 53 Cosmetology Licensing Requirements ...................................................................... 55 Ergonomics................................................................................................................ 54 Bloodborne Pathogens Standard............................................................................... 54

SECURITY ................................................................................................................................ 55 General Security ........................................................................................................ 55 Visitors...................................................................................................................... 55 Security and Monitoring ............................................................................................. 56 Dishonesty ................................................................................................................. 56 Theft.......................................................................................................................... 56

TRAINING/EDUCATION .................................................................................................. 57 Internal Training......................................................................................................... 57 Outside Seminars ...................................................................................................... 57 Licensed/Certified Positions ...................................................................................... 57

PUBLIC RELATIONS .......................................................................................................... 58 Representation of the Company ................................................................................ 58 Media Relations ......................................................................................................... 58

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Political Activities ....................................................................................................... 58 CORRECTIVE ACTION/SEPARATION ..................................................................... 59

Disciplinary Guidelines .............................................................................................. 59 Termination of Employment ....................................................................................... 60 Verification of Employment ........................................................................................ 60 HANDBOOK ACKNOWLEDGMENT............................................................................ 61

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WELCOME LETTER

At Jude's Barbershop, we strive to provide our employees with a positive working environment enjoyed by both customers and employees! Please know that all employees are considered a valuable asset to our team. It is our hope that employees will find Jude's Barbershop a good place to work and will gain satisfaction from knowing their individual efforts will help contribute to the success of the team.

We are committed to complying with all rules, regulations, policies, laws and procedures that are applicable to our customers and employees.

This handbook covers information that should answer many employment-related questions. No single handbook, however, can cover every situation.

Please read this material carefully. All employees are expected to be familiar with its contents. The last page is to be signed confirming that you've read and understood the contents of this handbook.

Please know that at Jude's Barbershop we believe the feedback we receive from our employees in an invaluable asset that plays an important role in the growth, development and success of our company. We ask and encourage employees to voice any feedback/suggestions they may have by sending an email to contact@.

Any questions and/or concerns you may have regarding any policies outlined in this

handbook should be voiced to your Location Manager. If further clarification is needed

please

send

an

email

to

contact@

Revised May 2019

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SECTION 1: INTRODUCTION

The Function of this Handbook

This handbook's purpose is to enhance communication between Jude's Barbershop and you. It also provides employees with knowledge of policies, procedures, and guidelines regarding the way Jude's Barbershop does business. It is a tool to be used by everyone in the company.

Throughout the course of this handbook, Jude's Barbershop may also be referred to as "Jude's" or "the Company."

Every effort is made to develop a positive, productive working environment for everyone. These policies are intended to provide you with an understanding of behavior and performance expectations.

You should use this handbook as a reference guide for questions regarding employment with Jude's Barbershop. As in any company, the policies, procedures, and work rules may change. Therefore, changes made to policies, procedures, and work rules described herein will supersede any manuals or policies previously distributed.

If you have questions or concerns about any aspect of this handbook, please discuss them with your Location Manager.

At-Will Employment Relationship

Jude's Barbershop has an at-will relationship with their employees the at-will policy cannot be changed or modified by any statements made in this handbook, internal memos, external letters, or documents produced by any employee or employees of the company. No Jude's Barbershop representative is authorized to change or modify this policy for any employee or to enter into an agreement, oral or written, that changes the at-will policy, with the exception of the Owner. No modifications of this relationship are effective unless they are reduced to writing and signed and dated by the Owner.

Any statements regarding discipline shall not alter the company's ability to terminate employment with or without cause and with or without notice.

Jude's Barbershop reserves the right to alter, amend, modify, change, or terminate any of the policies or benefits described in this handbook at any time, with or without notice to the employees.

Revised May 2019

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Equal Opportunity Employer

Jude's Barbershop is an equal opportunity employer. It does not discriminate against individuals on the basis of race, religion, color, sex, age, national origin, disability, height, weight, marital status, genetic information, veteran status, pregnancy, childbirth or related conditions or other protected classifications ("Protected Characteristics"), in any aspect of employment.

It is the responsibility of all employees, at all levels, to support this policy. Employees who feel they have been treated in a manner that is in violation of this policy should report the situation, in writing, to the Operations Manager. This includes treatment from co-workers, supervisors, customers, and the public. Any behavior considered inappropriate, offensive, or intimidating is not acceptable and will not be tolerated.

The Company will provide reasonable accommodations to employees with disabilities. Employees must request an accommodation from the Operations Manager within 182 days, in writing, from when they knew (or should have known) of the need for the accommodation.

Genetic Information Nondiscrimination Act (GINA)

Jude's Barbershop complies with the terms of the Genetic Information Nondiscrimination Act. This Company will not use its employee's genetic information for any employment-related decisions, including hiring, firing or any other terms and conditions of employment.

In the course of the employment relationship, management may have exposure or knowledge of an employee's heath condition. This exposure should be limited only to a need-to-know basis. Management will disregard any knowledge of any past medical conditions, and make employment decisions based solely on the merits of the employee's performance.

This information will remain confidential, will only be used for the purpose of treatment and will not be taken into consideration for any employment related decisions.

Revised May 2019

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