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Taletra B. McCoy 1-316-768-1917(C) talelucas15@1723 E 24th St N Wichita, KS 67219-4501SUMMARY OF QUALIFICATIONS:Excellent Customer Service SkillsAbility to adapt to any environmentFast LearnerTeam PlayerDetail OrientedOrganizedWORK EXPERIENCE:T-Mobile 2525 N Woodlawn st Wichita ks 09/2018-Current Customer service care expertCreate happy customers Provide exceptional service so customers stay longerOffer thoughtful product and service recommendationsWesley Medical Center – 550 N Hillside Wichita KS 04/2018- 08/2018Certified nurse assistant Assists with procedures ordered by physician and supervised by a Registered Nurse (RN).Accommodates patients with tending to personal care, activities of daily living and transfers/transport.Reports findings or changes in physical, mental and emotional conditions to nursing staff.Assists with keeping patient rooms clean and orderly.All Saints Home Care – Wichita,Kansas 12/2017-12/2018Certified nurse assistant Assist elderly and disables in their homesMeal preparationMedication remindersGrocery shoppingProvide basic care to clientsMaintain a clean and healthy environmentTiger Financial Management LLC- 8400 E 32nd St Wichita, Ks 06/2017- 04/2018Account Specialist Providing customers with excellent customer serviceCollecting past due amounts to put customers back in good standing with the company Processing payments Making sure the customers questions are answered Protection One- 9111 E. Douglas Wichita, Ks 05/2016- 06/2017 Inside Sales Qualifier Receiving incoming calls Making sure customers are transferred to the correct department Providing excellent customer service Providing the customer with information about the companyAnomaly Squared -555 E Woodlawn St Wichita, KS 12/2014 – 02/2016Customer Service RepresentativeEnsure all customer questions are answered Guide customer through survey Transfer customer to appropriate doctorYMCA – 402 N. Market Wichita,?KS?67202 10/2012-12/2014SACC-Camp Staff/Childcare Provider Provided safe environment for childrenMonitored daily arrival/departure of childrenMaintained accurate daily attendance and rostersParticipated directly with children through organized play and activitiesServed snacks Communicated with children’s parents about daily activities, behaviors, and related issuesSanitized toys and play equipment dailyEDUCATION:High School Diploma Wichita Learning 2eSchool Certified Nursing?Assistant Allied Health Career Training Certified Medical Assistant Allied Health Career TrainingBasic Life Support American Heart AssociationAssociates in applied science and technical studies WSU tech Professional References:Breanna Trotter (316) 200-6813 Marticha McClellan (316) 393-5487Chekesha Staley 316-925-3883 Javonna Dean 316-670-9386??? ................
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