2017 Annual Report - Goodwill of Central and Coastal …

[Pages:12]Central and Coastal Virginia

Impact 2017

ANNUAL REPORT

MAKING AN

| GOODWILL OF CENTRAL AND COASTAL VIRGINIA 2017 Annual Report

Dear Friends and Supporters,

uses Goodwill's services to improve their career prospects or secure employment, entire households benefit.

At Goodwill, we believe in empowering individuals, strengthening families and building prosperous communities.

THANKS TO YOUR SUPPORT, WE CAN.

Recently a long-time associate, Randy Revell, celebrated his 25th anniversary with Goodwill. Randy, who has Down Syndrome, joined our Group Supported Employment program right after high school. His mom, Edna, said, "I tell people all the time ? Goodwill is not just a thrift store. They help people find opportunities to become independent and successful."

We see time and time again Goodwill's impact in changing lives. When one family member

From helping job seekers reduce reliance on public assistance or re-enter society following incarceration to preparing individuals for work through credentialing and skills-building programs, Goodwill is changing the trajectory of peoples' lives.

When you hire our job-ready candidates, use our business solutions services, and shop at or donate to Goodwill, your actions have a ripple effect of impact in the community.

Thank you.

Charles D. Layman President and CEO

Christopher E. Rouzie Chairman of the Board

Read Randy's full story on page 3.

2

2017 IMPACT

PLACED

2,031

with more

1,100

job seekers

than

employers

$12.23 with an average

hourly wage of

8,435 new job seekers served:

439

youth

285 TANF partcipants

1,070

ex-offenders

396

veterans

239 individuals with documented disabilities

SUCCESS STORY

2017 Annual Report GOODWILL OF CENTRAL AND COASTAL VIRGINIA |

Everyone Knows Randy

When Randy Revell was born with Down Syndrome nearly a half century ago, his mother, Edna Revell, had no idea what his future would hold.

Today, Edna credits Goodwill for helping Randy integrate into society with a job that he loves, and that his future is bright.

Randy's journey to workplace success started in Goodwill's School-To-Work pre-vocational program when he attended Lake Taylor High School in Norfolk. A career pathway model for students receiving special education, School-to-Work combines skills-building with real-world, on-the-job training and wage earning.

When he graduated, Randy transitioned into a group supported employment program at Goodwill, which offers a high level of training, assistance and specialized supervision to individuals with disabilities in an integrated work setting.

Fast forward 25 years, and Randy is among the longest-serving retail associates in Goodwill's hallmark vocational program. He has become

a jack of all trades at the Lynnhaven retail store in Virginia Beach, helping in the textiles, housewares and donations departments.

Goodwill's supported employment model includes open communication with participants' family members. Tasha Greene, a Goodwill employment skills trainer who works with Randy's group, stays in contact with Edna to make sure Randy's also doing well at home.

"I am amazed at Randy. He rises above his disability and proves people wrong all the time," said Tasha.

Edna credits Tasha to much of her son's success. "Tasha is a beautiful person and she is so patient with Randy. It takes a special person to work with those with disabilities because you can't bring anything but constant positivity to their space," said Edna.

"Goodwill has supported Randy since day one," she added. "Tasha, his coworkers and managers are understanding and always willing to work with him. I'm glad the world is different, too. It's a better place for people with disabilities. They are accepted and included."

3

| GOODWILL OF CENTRAL AND COASTAL VIRGINIA 2017 Annual Report

SUCCESS STORY

The Right Credentials

feet over to the lab and apply what we learned on a real-life project."

Thomas Nelson Community College (TNCC) partners with Goodwill to offer the program in TNCC's Center for Building and Construction Trades, housed at Goodwill. Students graduate with credentials and certifications from the National Center for Construction Education & Research and the Occupational Safety and Health Administration.

To ensure the students' success, Goodwill provides job readiness and customer service training, as well as financial literacy and other support.

"The WIRED program is a real

opportunity for people to see the

promise of getting into the workforce

After years of working in jobs with limited upward mobility, and without money for

and moving up the career ladder," said Charles Layman, Goodwill's president and CEO.

a four-year college degree, A.J. Milheim decided to improve his income potential by enrolling in the WIRED for Success

Upon graduation, A.J. had an apprenticeship with Bay Electric and got a pay increase after 30 days.

electrical training course.

"This program was awesome," said A.J. "We could study from books and learn about things like conduits and wiring -- then literally walk a few

"I've encouraged other people to apply for the program," he said. "With great instructors, tuition grants, and employers coming on site to interview, they really set you up for success."

4

20 + job training and career development programs

funded by social enterprise revenue and philanthropy

ENROLLMENTS BY AGE

55

and over

21%

45-54

14%

35-44

16%

16-24

25%

25-34

24%

ENROLLMENTS BY ETHNICITY

Black or African American

White Not Hispanic or Latino

927

6,265

Unknown

Hispanic or Latino

888 213

Asian 67

American Indian and Alaska Native 53

Arabic 15

Native Hawaiian and Other Paci c

7

0 1000 2000 3000 4000 5000 6000 7000

Financial Summary

CONTRIBUTIONS & REVENUES

Contributions and Sales of Donated Goods

$47.6M

Contracts (for Employment Programs)

$20.4M

EXPENDITURES

Donated Goods and Store Sales

$36.6M

Contracts (for Employment Programs)

$20.5M

2017 Annual Report GOODWILL OF CENTRAL AND COASTAL VIRGINIA |

TOTAL

$72.4M

Other

$0.8M

Fees and Grants from Government Agencies

$2.4M

Philanthropic Support

$1.1M

TOTAL

$66.9M

Resource Development

$0.3M

Education, Training and Employment

$5.3M

Administration

$4.2M

REINVESTMENT IN MISSION: $5.4M

Beginning Net Assets: $45.8M Ending Net Assets: $51.2M

5

BUSINESS SOLUTIONS

Placed with Care

| GOODWILL OF CENTRAL AND COASTAL VIRGINIA 2017 Annual Report

A common refrain from employers is that they can't find enough good workers in their respective industries. Small businesses in particular feel the pinch, given their limited bandwidth for recruiting.

Transitional Adult Residential Care (TARC) is one of those small businesses, but the tides have turned since partnering with Goodwill Staffing Solutions (GSS), which extended a hand to help recruit Licensed Practical Nurses.

"The talent that I'm looking for doesn't just pour in, so I was spending in inordinate amount of time on recruitment," said Rene Warren, human resources manager for TARC. "It was an enormous help to bring Goodwill on to have them aid in the recruitment, screening and placement of LPNs."

TARC has 75 employees and operates seven group homes in Richmond and Chesterfield.

TARC offers residential support to individuals with varying degrees of intellectual disabilities and helps them to live out and enjoy their definition of a quality life.

Since the nursing profession requires shift work, recruiting LPNs can be especially challenging. "Many are working multiple jobs or are juggling school, work and families," explained Rene. "It's very hard to

match our workforce needs when the prospective employees are stretched so thin."

Enter Goodwill Staffing Solutions, a Goodwill social enterprise. Cyndi Smith, a GSS workforce solutions partner, and her team tailor services to meet employers' needs.

"We like to listen and learn about their specific pain points," explained

Cyndi. "We provided services unique to TARC's compliance needs to include technical interviews, background checks and fingerprint screening."

Three LPNs that GSS placed accepted permanent positions with TARC after 90-day temporary positions. "The fact that Goodwill is putting people into sustainable employment is a big difference compared to other agencies," said Rene.

RENE WARREN

" " GOODWILL RE-IGNITED MY PURPOSE Rene, Human Resources Manager "Goodwill re-ignited my purpose,"

for Transitional Adult Resident

said Rene. "They helped me tweak

Care, not only works with Goodwill my resume, enhanced my job skills

to meet her business's hiring

and were vested in my success.

needs; she also sought Goodwill's

When you're unemployed, it means

resources after she graduated

a lot to have a place to go to every

from Virginia Commonwealth

day to feel productive and get

University in 2011.

caring support, at no cost."

With a degree in business management and human resources, Rene quickly learned that despite her degree, securing a professional job was challenging and made her feel deflated.

"I have said a thousand times that I love, love, love this resource that Goodwill is offering to the community," added Rene.

6

AVA CLARA COUTURE BRIDAL SUPPORTS GOODWILL

"Some people cannot afford a big wedding, so donating dresses is something I can do for my community," said Alexandra Fleear, owner of Ava Clara Couture Bridal in Virginia Beach. Brides-to-be can now find their dream wedding dress at local Goodwill stores, thanks to the small business owner with a big heart.

Alexandra's partnership with Goodwill started in 2012 when she wanted to donate her boutique's discontinued gowns. Many were brand new or only used as samples. "I looked at a lot of organizations. I did my research and I liked Goodwill's mission and the fact that money from its retail stores helps people find jobs," Alexandra said.

Businesses and community groups can support Goodwill's mission by donating excess equipment, furnishings or inventory. Goodwill's Commercial Donated Goods team can arrange to pick up the goods and deliver them to thrift and e-cycling stores.

Donated Goods

In addition to the thousands of individuals who donate used goods, we thank the many businesses, schools and community organizations in Central and Coastal Virginia for their donations in 2017:

Altria Group, Inc. Ava Clara Bridal Boutique Bank of America / CBRE BayPort Credit Union Bethany United Methodist Church Bon Secours St. Francis Medical Center Book Exchange Capital Regional Airport Chesterfield County Public Schools City of Chesapeake City of Newport News City of Norfolk City of Poquoson Schools City of Portsmouth City of Suffolk City of Virginia Beach College Hunks Hauling

Commonwealth Business Furniture Cushman Wakefield Thalhimer, Regency Mall Drucker and Falk Facilities Bullpen Habitat for Humanity ReStore, Williamsburg Hands Across Middlesex Haynes Furniture Henrico County Public Schools HOPE Thrift / HOPE Church Indigo Avenue Isle of Wight County Leipertz Corporation Newport News Recovery Operations Center Palms Associates Port of Virginia

Powhatan County Public Schools Regent University Rose and Womble Realty S.P. Richards Co. Staples Business Advantage Stihl, Inc. Tidewater Jewish Community Center University of Richmond Virginia Aquarium & Marine Science Center Virginia Commonwealth University Virginia Credit Union Virginia Department of Correctional Enterprises Virginian Pilot Virginia Urology West End Thrift

50,000,000+ 40,000,000 pounds of household items, including electronics

POUNDS OF DONATIONS

KEPT OUT OF LANDFILLS

7

2017 Annual Report GOODWILL OF CENTRAL AND COASTAL VIRGINIA |

Thank You to the 2017 Goodwill Ambassadors

Donors whose gifts of $1,000 or more have helped people help themselves through the power of work

| GOODWILL OF CENTRAL AND COASTAL VIRGINIA 2017 Annual Report

Mr. and Mrs. Benjamin C. Ackerly Altria Companies Employee Community Fund Anonymous (2) Malcolm and Isabel Bates Bill and Peggy Berkeley Jeannie R. Butler Andrea and Jack Butler Capital One Services, Inc. Bill and Dona Carlson E.V. and Lisa Clarke Mr. and Mrs. David S. Cohn Gina and Russell Coleman The Community Foundation for a greater Richmond Mr. and Mrs. J. Morgan Davis Mr. and Mrs. Douglas G. Dickerson Bernadine Doggett Mr. John B. Dougherty Helen D. Dow Durham Foundation Laura and Charles Faison Cynthia Fyne

Ms. Kimberly D. Goswick Mr. and Mrs. Thomas E. Gottwald Grand + Benedicts Granite Telecommunications, LLC Mrs. Dorothy Hager Mrs. Mary T. Hartford Herndon Foundation Hirschler Fleischer Mr.* and Mrs. Alexander J. Kay, Jr. Thomas and Lorri Kleine Mr. and Mrs. Charles D. Layman John and Kate Leopold Tony and Debbie Lovette Mrs. Josephine J. Miller David A. Modena / Modena Family Foundation Martha and Richard Murdock Neatoscan, Inc. John D. and Patricia A. Nelms Partnership for Families, Inc. Malcolm M. Randolph Dr. and Mrs. William M.S. Rasmussen

8

Mr. and Mrs. William S. Richardson, Jr. Ms. Christy Roberson Chris and Julie Rouzie Mr. Mark Sacra Brad and Janet Sauer Mr. and Mrs. Thomas W. Schleicher Mr. and Mrs. E. Lee Showalter Mr. and Mrs. W. Scott Sims Stihl, Inc. SunTrust Bank Foundation Richard S. and Dorothy B. Sutton Mrs. Leslie Taylor Jim and Mary Theobald TowneBank Foundation Mr. and Mrs. Thomas H. Tullidge, Jr. Mr. and Mrs. James E. Ukrop United Way of Greater Richmond & Petersburg Veritiv Virginia Credit Union The Bob & Anna Lou Schaberg Fund at VNHC

Scott R. Warren Warren Whitney Wesley and Susan Watkins Wells Fargo Virginia A. Werner* Windstream

*deceased

Every gift makes an impact. Thank you to the more than 200 donors who made gifts in 2017. To see the Honor Roll of Donors, visit donate.

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download