Business Internet Fax service from Bell

Business Internet Fax service from Bell

User Guide

Table of contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Send and receive faxes through your email management software . . . . . . . . . . . . . . . . . . 3

Send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Internet Fax Management portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

How to login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to update your settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Add or update your contact details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Select a cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Update your preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Change your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Fax information panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Management utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 View Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Rotate Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Download PDF or TIFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Email PDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Add a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Move to archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Send Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Add, update and delete fax number and email contacts . . . . . . . . . . . . . . . . . . . . . . . . . 16 Import contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Contact us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Getting started

Congratulations on subscribing to Business Internet Fax service from Bell. With this service you can now enjoy the flexibility to securely send and receive faxes anywhere in Canada and the United Sates as long as you are connected to the Internet ? without being tied to a fax machine. This guide will provide you with step-by-step instructions on how to successfully send and receive faxes through your company's email software and how to leverage all of the robust features available in the Internet Fax Management portal.

Send and receive a fax through your email management software

Business Internet Fax allows you to send and receive faxes using familiar desktop email management software such as Outlook? or Netscape? mail, Web-based email programs such as HotmailTM, or through the Web-based Internet Fax Management portal. Send a fax To send a fax through your email management software, follow the below steps: ? Open your email management software. ? Create a new email message. ? In the `To:' field, enter the destination fax number followed by `@bellfax.ca'.

For example: 5551234567@bellfax.ca. ? Type your message, and attach any documents as you would within a regular email. ? Select `Send'. Receive a fax Faxes can be sent to you at your toll-free fax number. Received faxes will appear in your email Inbox as either a PDF or TIFF file, depending on the preference you have configured for this service. (See page 7 for information about setting these preferences.) Note: A copy of every fax you send or receive in your email Inbox will also be found in the Internet Fax Management portal Inbox.

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Internet Fax Management portal

The Internet Fax Management portal is a convenient online resource that allows you to send and receive faxes, manage your account and contact information, and archive sent and received faxes. How to login: ? To access the Internet Fax Management portal, visit bellfax.ca. ? Enter your fax number and password. If you are a new subscriber refer to your welcome email to

obtain your fax number and temporary password.

Once you have successfully logged in, the Internet Fax Management portal will display all of the features available with your service.

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Menu Bar The menu bar provides convenient links to common pages in the Internet Fax Management portal, as well as your Internet fax account preference settings.

Below is a description of the items displayed in the menu bar:

Menu Bar Link

Description

Home

Quick access to view your Inbox

Getting Started

Brings you back to the Internet Fax Management portal home page

Help

Online resource to help you with questions you may have with this service

Settings

Manage your account settings including: password changes, account information updates, fax cover page selection changes and language preferences

Logout

Exit the Internet Fax Management portal

How to update your settings

Add or update your contact details This section allows you to add and edit your contact details that will appear on the cover letter of your fax.

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