Jordan University of Science & Technology



|Jordan University of Science & Technology |

|Faculty of Computer & Information Technology |

|Department of Computer Science & Information Systems |

|Year: 2006 / 2007 |Semester: 2nd |

| |Semester: (spring) |

|Course Information |

|Course Title |Management Information Systems |

|Course Number |CIS 351 |

|Prerequisites |CIS 262 |

|Course Website | |

|Instructor |Qais A. Marji |

|Office Location |Ph 4 Level 0 |

|Office Phone |7201000 Ext. 23907 |

|Office Hours |Su. Tu. Th.8.30-10.00; 1.00-2.15 / Mo. We. 8.30 – 11.15 |

|E-mail |mqais@just.edu.jo |

|Teaching Assistant | |

|Text Book |

|Title |Management Information Systems |

|Author(s) |Jane P. Laudon    Kenneth C. Laudon    |

|Publisher |Prentice-Hall Inc |

|Year |2005 |

|Edition |9th |

|Book Website |laudon |

|References |Information Systems , the foundation of E-Business ,Steven Alter ,3rd Edition |

| |Information Systems ,Success in the 21st Century , Uma G. Gupta |

| |Information Technology in Business: Principles, Practice, and Opportunities, Second Edition, James, A. |

| |Seen, Prentice-Hall Inc., 1998. |

| |Information technology for Management Making Connections for Strategic Advantage, efraim turban, Ephraim |

| |McLean and James wetherbe, Second Edition, John wiely & sons. Inc. 1999. |

| |Information Technology for Management Improving Quality and Productivity, efraim turban, Ephraim McLen and |

| |John Wely & Sons. Inc. 1996. |

| |Understanding Information Technology, Kate behan, Diana holmes, Second Edition, prentice-Hall, 1990. |

|Assessment Policy |

|Assessment Type |Expected Due Date |Weight |

|First Exam |TBA |20% |

|Second Exam |TBA |25% |

|Final Exam |Scheduled by A&R |40% |

|Quizzes |After Each Chapter |10% |

|Case Study |After Each Chapter |5% |

|Total | |100 |

|The Goal |

|The goal of this course is to present a core of Information Systems principles with which every Is student should be familiar. |

|Course Objectives |Weights |

|Create information architecture that supports organization’s goal |10% |

|Integration: Different systems serve variety of functions, |10% |

|Sustainability of competitive advantage |20% |

|Selecting technologies for the new information technology (IT) infrastructure |20% |

|Designing knowledge systems that genuinely enhance organizational performance |20% |

|Identifying and implementing appropriate organizational applications for artificial intelligence |10% |

|Determining benefits and costs of a system when they are difficult to quantify |10% |

|Learning Outcomes: |

|Upon successful completion of this course, students should |

|Related Objective |The expected achieved outcome |Reference |

|1.1 |What is the role of information systems in today’s competitive business environment? |Chapter 1 |

| |What exactly is an information system? What do managers need to knowabout information systems? | |

| |How are information systems transforming organizations and management? | |

| |How has the Internet and Internet technology transformed business? | |

| |What are the major management challenges to building and using information systems? | |

|1.2 | What are the major types of systems in a business? What role do they play? |Chapter 2 |

| |How do information systems support the major business functions? | |

| |Why should managers pay attention to business processes? | |

| |What are the benefits and challenges of using enterprise systems? | |

| |What are the benefits of using systems to support supply chain management and collaborative commerce? | |

| |What are the benefits of using information systems for customer relationship management and knowledge | |

| |management? | |

|1.3 |What do managers need to know about organizations in order to build and use information systems successfully? |Chapter 3 |

| |What impact do information systems have on organizations? | |

| |How do information systems support the activities of managers in organizations? | |

| |How can businesses use information systems for competitive advantage? | |

| |Why is it so difficult to build successful information systems, including systems that promote competitive | |

| |advantage? | |

|1.4 |Assess how enterprise systems provide value for businesses and describe how they work |Chapter 11 |

| |Assess how supply chain management systems provide value for businesses and describe how they work | |

| |Assess how customer relationship management systems provide value for businesses and describe how they work | |

| |Explain how enterprise applications can be used in platforms for new cross-functional services | |

| |Identify the challenges posed by enterprise applications and management solutions | |

|1.5 |Why do businesses today need knowledge management programs and systems for knowledge management? |Chapter 12 |

| |Which information system applications are most useful for distributing, creating, and sharing knowledge in the | |

| |firm? | |

| |What are the business benefits of using artificial intelligence technology for knowledge management? | |

| |How can businesses use expert systems and case-based reasoning to capture knowledge? | |

| |How can organizations benefit from using use neural networks and other intelligent techniques? | |

|1.6 |How can information systems help individual managers make better decisions when the problems are non-routine |Chapter 13 |

| |and constantly changing? | |

| |How can information systems help people working in a group make decisions more efficiently? | |

| |Are there any special systems that can facilitate decision-making among senior managers? Exactly what can these| |

| |systems do to help high-level management? | |

| |What benefits can systems that support management decision-making provide for the organization as a whole? | |

|1.7 |How could building a new system change the way an organization works? |Chapter 14 |

| |How can a company make sure that the new information systems it builds fit its business plan? | |

| |What are the steps required to build a new information system? | |

| |What alternative methods for building information systems are available?Are there any techniques or | |

| |system-building approaches to help us build | |

| |e-commerce and e-business applications more rapidly? | |

|1.8 |How can our company measure the business benefits of our information systems? What models should be used to |Chapter 15 |

| |measure that business value? | |

| |Why do so many system projects fail? What are the principal reasons forsystem failures? | |

| |How should the organizational change surrounding a new system be managed to ensure success? | |

| |What strategies can our organization use to manage the system implementation process more effectively? | |

|Teaching & Learning Methods |

|Class lectures, lecture notes, and case study are designed to achieve the course objectives. |

|You should read the assigned chapters before class, complete assignments on time, participate in class and do whatever it takes for you to |

|grasp this material. Ask questions. |

|You are responsible for all material covered in the class. |

|Please communicate any concerns or issues as soon as practical either in class, by phone or by Email. |

|The web page is a primary communication vehicle. Lecture notes will be available before each class. It will contain homework assignments, study|

|guides, and important instructions. |

|Course Content |

|Week |Topics |Chapter in Text |

| |I. ORGANIZATIONS, MANAGEMENT AND THE NETWORKED ENTERPRISE. | |

|1+2 | Course Introduction | |

| |Managing the Digital Firm. |1 |

|3+4 |Information Systems in the Enterprise. |2 |

|5+6 |Information Systems, Organizations, Management, and Strategy. |3 |

| | | |

| |Part III:  Organizational and Management Support Systems for the Digital Firm | |

|7+8 |   Enterprise Applications and Business Process Integration |11 |

|9+10 |   Managing Knowledge in the Digital Firm |12 |

|11+12 |    Enhancing Decision Making in the Digital Firm |13 |

| | | |

| |Part IV:  Building and Managing Information Systems | |

|13+14 |Redesigning the Organization with Information Systems |14 |

|15 |Understanding the Business Value of Systems and Managing Change |15 |

|Additional Notes |

|Homework's |No Homework's |

|Exams |The format for the exams is generally Multiple-choice (on line ) |

| |To make sure you pass the exams, you should do the assignments by yourself. |

| |Grades will not be given out via e-mail |

|Makeup Exams |Makeup exam should not be given unless there is a valid excuse. |

| |Arrangements to take an exam at a time different than the one scheduled MUST be made prior to the scheduled exam |

| |time. |

|Drop Date |Last day to drop the course is before the twelve (12th) week of the current semester. |

|Cheating |Cheating or copying from neighbor on exam, quiz, or homework is an illegal and unethical activity. |

| |Standard JUST policy will be applied. |

| |All graded assignments must be your own work (your own words). |

| |Some of the assignments (programming or homework) may be graded orally. |

|Attendance |Excellent attendance is expected. |

| |JUST policy requires the faculty member to assign ZERO grade (35) if a student misses 10% of the classes that are not|

| |excused. |

| |Sign-in sheets will be circulated. |

| |If you miss class, it is your responsibility to find out about any announcements or assignments you may have missed. |

|Workload |Average work-load student should expect to spend is 4 hours/week |

|Graded Exams |Instructor should return exam papers graded to students not after the week after the exam date. |

|Participation |Participation in, and contribution to class discussions will affect your final grade positively. Raise your hand if |

| |you have any question. |

| |Making any kind of disruption and (side talks) in the class will affect you negatively. |

|Free Lab |No Lab |

|Case Study |A team of 2 students is expected to submit a case. |

| |In Class presentation |

|Finally |Make backups of all of your work. |

| |This includes any assignment and project materials you and your group produce. |

| |Copy files onto 2 or 3 floppy disks and photocopy diagrams and other materials to share with your group |

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