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Your Benefits and the Coronavirus (COVID-19)Allegiance and Navitus are open and maintaining normal business operations /They are committed to serving Collier County Public Schools and have processes and policies in place to ensure all members receive continued service and have access to medicationsQuestionAnswerWill the CCPS medical plan cover testing and treatment for COVID-19?All Pathways will cover the testing and treatment for medically-necessary services related to COVID-19If you are concerned about whether you should be tested, call your primary care provider, read the guidance from the Florida Department of Health (), call the COVID-19 Hotline at 866-779-6121, or email covid-10@Copays and deductibles will not apply to COVID-19 testing and related physician visitWill Allegiance waive my deductibles and co-pays for testing and treatment of COVID-19?Deductibles and copays are waived for individuals who need testing for COVID-19The waiver only applies to testing for the COVID-19 and the provider visit to order the testingThis does not include tests and services for other conditions that may occur as part of the visitIf symptoms are present, all plans are covering testing without co-pays or deductibles when you see an in-network primary care provider or are tested at an in-network facility or urgent care about your coverage, contactIf you have questions Allegiance at 1-855-333-1012Does the waiver apply to all Pathways?The deductible and co-pay waiver applies to all Pathways: Enhanced, Custom and BasicWho should I contact if I receive a bill for testing or treatment of COVID-19?Contact our on-site Allegiance Representative, Heather Stiegler, at:855-333-1012, ext. 3703Heather.stiegler@Will Navitus allow me to refill my prescriptions early so I can have a 30-day supply on hand?Due to the State of Emergency related to COVID-19, Navitus is temporarily relaxing refill-too-soon requests for members. This means you can fill a prescription sooner than 21 days after your most recent fill, which will allow you to keep additional medication on hand.Our plan already allows a 90 supply at local retail for most maintenance medications as well as mail orderIs there any help for emotional and/or stress management?Community Health Partners’ Emotional Wellness Program has professionals who can help you in dealing with almost any life issueCall 239-659-7751 to make an appointmentOffering telehealth visits to meet your needsThe Guidance Resources Emotional Wellness Program is also available to you and your family members. Call Guidance Resources at 855-801-8079 or log on to Should I make other appointments during this time?The World Health Organization recommends limiting other health visits (dental, vision etc.) to those that are urgent and/or emergentWhen should I apply for Short Term Disability and/or FMLA for COVID-19 related absences?*The first day of your COVID-19 related absence is when you should contact CCPS to file an FMLA claim at benefits@ FAQs for filing a short term disability claim: Filing a STD claim *The filing of a claim does not mean automatic approvalIf my child is no longer in day care, can I make changes to my Dependent Care FSA contribution?If you are working from home or your employment ends, you can make changes to your dependent care FSACollier County Public Schools / Benefits and Wellness OfficeEmail: benefits@ / Website: benefits ................
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