Leaving Our Duckprints Corporate Social Responsibility Report

Leaving Our Duckprints

Corporate Social Responsibility Report

Aflac 2015

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Message from Chairman and CEO

Message from Chairman and CEO Dan Amos

Leaving our foot, er, duckprints

Aflac 2015

Dan Amos, Chairman and CEO of Aflac, with the famous Duck

No matter who we are or what we do, we leave our marks ? our footprints ? on the world. Some of those footprints are large and others small. Companies leave their marks, too. At Aflac, we think of ours not as footprints, but as duckprints. After all, Aflac's name and reputation are known worldwide largely due to the influence of our whimsical, wise Duck.1

For 60 years, our duckprints have represented how we serve others, give back to our communities, protect our environment and behave ethically. It's not just about doing things the right way or the socially responsible way; it's about doing them The Aflac Way.

Corporate Social Responsibility Report

Message from Chairman and CEO

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Social responsibility is critical to Aflac. We believe companies must give back to their neighborhoods, communities, nation and world. In fact, we recently conducted the Aflac Corporate Social Responsibility Survey, a study of more than 6,000 people that directly tied strong corporate social responsibility to business success. As new, younger, more idealistic generations evolve into influential consumers, social responsibility will increase in importance ? and companies that don't enact social responsibility programs will face growing criticism.

Aflac's social responsibility promise is based on four non-negotiable principles:

?? First, our business practices are focused on always doing the right things.

?? Second, our workforce must reflect an increasingly diverse marketplace.

?? Third, we will give back to our community in many ways, including through our primary philanthropic cause -- treating and ultimately curing childhood cancer.

?? And fourth, we will always be a strong advocate for our environment and community.

In addition to being socially responsible, Aflac is committed to providing the best possible service to our customers. Our commitment led to the 2015 introduction of our One Day PaySM initiative, which has already helped more than 1 million policyholders receive benefits within one day of filing an eligible claim. That can make a real difference to the 52 percent of employed American adults who have less than $1,000 on hand to pay out-of-pocket expenses associated with an unexpected illness or accident, according to the 2015 Aflac WorkForces Report.

We invite you to join the social responsibility conversation by asking yourself: "How can I make my neighborhood and community better? Am I doing my best to protect the environment? Do my actions reflect strong ethics? How can I leave my duckprints?"

No individual or company is perfect. As famed football coach Vince Lombardi once said, "Perfection is unattainable, but if we chase perfection, we can attain excellence." The 2015 Aflac Corporate Social Responsibility Report explains how our company always strives for perfection and often achieves excellence.

Dan P. Amos

Chairman and CEO Aflac

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Table of Contents

Aflac 2015

Table of Contents

05 Duckprints Done Right

?? A long, proud history of leaving our duckprints ?? Doing right by our business and our customers ?? Doing right by our policyholders ?? Doing right by our investors ?? Aflac governance

13 Duckprints in the Workplace

?? Doing right by our employees ?? An emphasis on diversity

17 Duckprints in Our Communities

?? Supporting the cancer community ?? Building homes for our neighbors ?? Community support for Aflac flood victims ?? The Duck doesn't stop there: More causes we support

23 Duckprints in Japan

?? Aflac Japan hosts women's summit in Tokyo ?? The Aflac Parents Houses ? Aflac Japan's commitment to fighting cancer ?? TOMODACHI Initiative ?? Aflac Scholarship Fund for Childhood Cancer Survivors and Children of Cancer Victims ?? Cancer awareness and prevention: The Gold Ribbon Campaign ?? Social-contribution activities ?? Aflac Heartful Services

27 Duckprints on the Planet

?? Environmental stewardship

31 In the Duckprints of Our Leaders

35 About This Report

This report includes references to best business practices, indicated by the globe icon, that correspond to guidelines developed by the Global Reporting Initiative, the world's most recognized framework for sustainability reporting. Full descriptions of each reference are included on page 35.

Duckprints Done Right

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