MIDLAND HOSPICE CARE, INC



MIDLAND CARE CONNECTION, INC.

|Procedure: |Bereavement Support For SNF/NF or ICF/MR 418.112 © (9) |

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|Purpose: |To assure support to clients, families and staff |

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|Program: |Hospice |

|Person Responsible |Procedure |

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|Bereavement Staff |Prior To Death |

| |Send letter to facility CEO, providing a listing of bereavement supports that are available to staff, |

| |clients and families prior to and following death. |

| |In-Service Topics Available to Facilities |

| |Workplace Grief |

| |Visiting the Terminally Ill |

| |Dementia Pathway |

| |Compassion Fatigue and Burnout |

| |Grief 101 |

| |Working with Grieving Families |

| |Care for the Caregiver |

| |Coping with Holidays and Special Days |

| |Living with Serious Illness |

| |Grief and Loss in the Facility Setting |

| |Supporting Bereaved Adults |

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| |Track Facility Deaths from “bereaved list” on paper list. |

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| |When facility death occurs: |

| |Open client chart for facility location and other pertinent information. Complete handwritten Midland Care |

| |sympathy card – include business card and presentation information and place in envelope, mail to facility. |

| |Add as clinical note in patient record in EMR: Sympathy note mailed to facility by grief counselor. |

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| |Rounding at Facilities |

| |Make weekly visits to facilities (on facility list) to engage staff, offer presentations and support. |

| |(Visit each facility every 2 months.) |

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| |Phone Follow Up |

| |Per speakers bureau procedure, nursing facilities receive letters and phone calls offering presentations and|

| |groups. |

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|Support Specialist | |

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