U.S. Small Business Administration
U.S. Small Business Administration
FY 2020 Congressional Justification FY 2018 Annual Performance Report
PERFORMANCE PLAN, BUDGET, AND REPORT
Program Index
PROGRAM
504 Loans 7(a) Loans 7(j) Management & Technical Assistance 8(a) Business Development Acquisition Management Advocacy All Small Mentor-Prot?g? Boots to Business Credit Risk Management Disaster Preparedness & Response Entrepreneurship Education Grants Management HUBZone Human Capital Information Technology International Trade Loans Microloans National Ombudsman National Women's Business Council Native American Outreach SBA Learning Center SCORE Secondary Market Guarantee Service-Disabled Veteran-Owned Small Business Contracting Small Business Development Centers Small Business Innovation Research Small Business Investment Companies Small Business Procurement Set-Aside Small Business Technology Transfer State Trade Expansion Program Surety Bond Guarantees Veteran Business Outreach Centers Women Owned Small Business Contracting Women's Business Centers
PAGE
33 29 75 75 121 180 79 98 45 109 92 124 75 127 136 53 37 105 108 100 93 89 32 58
84 68 39 59 68 50 66 97 63 87
STRATEGIC OBJECTIVE
1.1 Capital 1.1 Capital 2.1 Business Development 2.1 Business Development 4.1 Resource Management 2.3 Advocacy 2.1 Business Development 2.2 Entrepreneurial Ecosystem 1.1 Capital 3.1 Disaster Assistance 2.2 Entrepreneurial Ecosystem 4.1 Resource Management 2.1 Business Development 4.2 Human Capital 4.3 Information Technology 1.2 International Trade 1.1 Capital 2.3 Advocacy 2.3 Advocacy 2.2 Entrepreneurial Ecosystem 2.2 Entrepreneurial Ecosystem 2.2 Entrepreneurial Ecosystem 1.1 Capital 2.1 Business Development
2.2 Entrepreneurial Ecosystem 1.3 Contracting & Innovation 1.1 Capital 2.1 Business Development 1.3 Contracting & Innovation 1.2 International Trade 1.3 Contracting & Innovation 2.2 Entrepreneurial Ecosystem 2.1 Business Development 2.2 Entrepreneurial Ecosystem
Table of Contents
FY 2018 ? FY 2022 STRATEGIC PLAN GOALS AND OBJECTIVES----------------------1 OVERVIEW OF FY 2020 BUDGET REQUEST---------------------------------------------------2 UNDERSTANDING THE BUDGET TABLES---------------------------------------------------4 BUDGET TABLES----------------------------------------------------------------------------------------6 FY 2020 PERFORMANCE PLAN AND FY 2018 PERFORMANCE REPORT-----------18
Strategic Goal One ? Support Small Business Revenue and Job Growth-------------------------25 Strategic Goal Two ? Build Healthy Entrepreneurial Ecosystems and Create Business Friendly Environments--------------------------------------------------------------------------------72 Strategic Goal Three ? Restore Small Businesses and Communities after Disasters-----------109 Strategic Goal Four ? Strengthen SBA's Ability to Serve Small Businesses---------------------120
APPENDICES--------------------------------------------------------------------------------------------148
Appendix 1 ? Appropriations Language---------------------------------------------------------------------149 Appendix 2 ? Data Validation and Verification------------------------------------------------------------153 Appendix 3 ? SBA Program Offices---------------------------------------------------------------------------154 Appendix 4 ? Acronyms-----------------------------------------------------------------------------------------157 Appendix 5 ? Performance Indicators Table----------------------------------------------------------------161 Appendix 6 ? Management Challenges----------------------------------------------------------------------180
OFFICE OF ADVOCACY BUDGET REQUEST-----------------------------------------------182 OFFICE OF INSPECTOR GENERAL BUDGET REQUEST--------------------------------201
FY 2018 ? FY 2022 Strategic Plan Goals and Objectives
Strategic Goal One ? Support Small Business Revenue and Job Growth
Strategic Goal One has three Strategic Objectives 1.1 ? Expand Access to Capital 1.2 ? Help Small Business Exporters Succeed in Global Markets 1.3 ? Ensure Federal Contract and Innovation Set-Aside Goals are Met and/or Exceeded
Strategic Goal Two ? Build Healthy Entrepreneurial Ecosystems and Create Business Friendly Environments
Strategic Goal Two has three Strategic Objectives 2.1 ? Develop Small Businesses through Technical Assistance 2.2 ? Build Healthy Entrepreneurial Ecosystems 2.3 ? Create a Small Business Friendly Environment
Strategic Goal Three ? Restore Small Businesses and Communities after Disasters
Strategic Goal Three has one Strategic Objective 3.1 ? Deploy Disaster Assistance Effectively and Efficiently
Strategic Goal Four ? Strengthen SBA's Ability to Serve Small Businesses
Strategic Goal Four has three Strategic Objectives 4.1 ? Ensure Effective and Efficient Management of Agency Resources 4.2 ? Build a High-Performing Workforce 4.3 ? Implement Enterprise-Wide Information System Modernization and Cost-Effective Technology
FY 2020 Congressional Justification and FY 2018 Annual Performance Report
1
Overview of FY 2020 Budget Request and Performance Plan
The President has underscored job creation and economic growth as pillars of his Administration. The U.S. Small Business Administration (SBA) is uniquely positioned to support his priorities through programs that champion small business creation and growth. Respecting the President's promise to be a responsible steward of taxpayer dollars, the SBA is committed to exercising its role as efficiently and effectively as possible. The SBA, through its FY 2020 budget request, has made a concerted effort to identify cost savings to support the President's request. With this budget, the SBA will provide tools and resources critical to the success of America's nearly 30 million small businesses, which support more than 56 million jobs. The SBA will continue to advocate for small businesses and serve as the catalyst to empower small business owners to start, grow, expand, and recover.
The FY 2020 Annual Performance Plan and Budget builds on the successes in FY 2018 and the foundations outlined by the President in his Reform Plan and Reorganization Recommendations. The Administrator will continue to serve as a champion for America's small businesses and work with key stakeholders to ensure that the President's plans become a reality. As an example, the SBA will work with the U.S. Department of Veterans Affairs to assess the efficiency of and identify next steps for transitioning veteran-owned small business program certifications into the Agency's small business certification portfolio. The SBA will establish an electronically processed women-owned small business certification in alignment with its 8(a) Business Development and HUBZone programs as well. The SBA will examine how to take on small business loan programs, where appropriate, in partnership with other federal agencies to ensure that entrepreneurs and small business owners have an efficient point of reference to access capital. In doing all this, and more, the SBA will continue to support the President's goals of promoting workforce development and ensuring rural areas have access to the resources and technology necessary to support small business growth.
In support of the President's Management Agenda, the SBA will focus on several key priorities to modernize the Federal Government. Central to the SBA's commitment to management best practices in Information Technology is its focus on several priority initiatives: the enhancement of cybersecurity, migrating more data systems to cloud storage, and using the new authority provided to establish and operate an IT working capital fund. These efforts will provide greater efficiencies and continue to enhance operations to deliver services faster for America's small businesses. As an example of progress, the SBA implemented the Disaster Credit Management System (DCMS) 2.0; the SBA can now respond more quickly to disasters and process a greater number of loan applications.
Through improved lending tools such as Lender Match and a new certification portal, Certify., the SBA is able to expedite service delivery and reduce costs for small businesses. These efforts will improve the customer experience with Federal Government services. In addition, through its "SBA Reimagined" campaign, the SBA will continue to focus on ways to best meet the needs of today's entrepreneurs. These messages have culminated in a new SBA brand that has been delivered to lending and resource partners throughout the United States. Through the Ignite Tour, Administrator McMahon has reinvigorated America's entrepreneurial spirit by visiting SBA's district offices and hosting listening sessions with small business owners.
The SBA is using technology to serve more entrepreneurs. A new digital learning and collaboration platform will focus on women entrepreneurs seeking to scale their business. Through online courses, peer-to-peer collaboration, and mentoring, this digital platform will provide entrepreneurs, especially
FY 2020 Congressional Justification and FY 2018 Annual Performance Report
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