Venkat Babu Devineni
Kumar Jain (777) 7777-7777 xxxxx@
SUMMARY:
• More than nine years of experience as Software Quality Test Engineer in Insurance, Banking, Mortgage and Retail industries. Extensive experience in managing Software QA and Technical support organizations and programs
• Domain expertise in Software System Analysis, Development, customization, implementation and support of software applications in database and software environments and testing, conversant with client-server and Mainframe applications
• Excellent understanding of the Software Development Life Cycle (SDLC), FIT/GAP analysis and various testing methodologies.
• Proficient in both Manual and Automated testing of applications
Expertise in designing Testing documents like Test Plans, Test Design Specifications, Test Case Specifications and Test Procedures
• Involved with GUI Automation, User Acceptance Testing, Functional Testing, Integration testing, System Testing like Regression Testing, Performance Testing on Client/Server and Web Based applications
• Experienced in the use of automated testing tools like QTP, Win Runner, Load Runner, Test Director, Quality Center in Investments, Banking and Insurance companies.
• Experienced in testing of ERP delivered and custom applications
• Working knowledge in variety of technical skills, including different programming languages, ERP systems, testing techniques, database management systems and Operating Systems
• Proven ability to manage team QA testers and set test strategies
• Excellent communication, presentation and interpersonal skills
TECHNICAL SKILLS:
QA Testing tools - Mercury Interactive Suite (QTP, LOAD RUNNER, TEST DIRECTOR – QUALITY CENTER), Clearquest, Rational Requisite Pro, Rational Test Tools Suite, Compuware
Methodologies – SDLC, ISO – CMM, SOA
Operating Systems - Windows NT/2000, Windows XP, Windows 95/98, UNIX, DOS, HP-UX, AIX, Solaris
Languages - SQL, PL/SQL, Java, Visual Basic, C, C++, COBOL, JCL, T-SQL
Databases - DB2, MS Access, Oracle, SQL Server
Web Technologies - HTML, XML, J2EE, MVS, , Visual , .NET, , C#, XML, VB Script
Groupware: Lotus Notes, Lotus Domino
Microsoft tools: MS-WORD, MS-VISIO, MS-PROJECT, MS-EXCEL
ERP: Peoplesoft Financials, Oracle Financials, SAP, Manhattan Associates Transport Management System
Technologies - Application Servers, Web Servers, Relational Database Management Systems, Data Warehousing, Informatics, Cognos, Datastage and Business Objects, Telecommunications
Protocols: HTTP/FTP, DNS, TCP/IP, Routing, CDN
SQL Tools: Toad, SQL ACE
PROFESSIONAL EXPERIENCE
Sept 08 – Present
Senior QA Analyst
The project was called. This project was an expansion of their previous Payroll, Time and Labor system. It was to facilitate payroll information like wages, deductions, taxes, time entry and shift scheduling for the city employees.
Responsibilities:
• Ensure adequate and comprehensive testing is completed for all aspects of the application.
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Experience leading and mentoring a group of four testers
• Checked for the Database Integrity using the SQL Queries.
• Used Mercury Quality Center as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Used HP Quick Test Professional (QTP) for automating manual test scripts
• Involved in writing scripts in QTP using VB Scripting extensively
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.
• Involved in backend testing using PL/SQL scripts for Data Fixes
• Involved in backend testing using PL/SQL scripts for Conversion testing
• Involved in backend testing using SQL queries
• Executed all the Integration test scripts for the Configuration.
• Developing strategy and test cases for Interfaces like Bulk load, Profile Management, Infrastructure interfaces, Third party and agency Interfaces
• Developed test cases for the enhancements and system test preparation test cases based on the technical and design specifications
• Used Quick test Professional 9.2 to perform the regression test on the PeopleSoft configured baseline items.
• Responsible for all the defects Management, defects resolution process and Communication to the team.
• Configured the Mercury Quality center for appropriate reporting templates.
• Configured the mercury Quality center based on Modules, Test Phases, and deliverables.
• Involved in testing of Conversion Programs Using SQR for transferring data from the Legacy System to Current System
• Involved in system testing to check that the data is transmitted correctly into PeopleSoft. Tested all the customized reports according to client requirements using SQR, PS/Query, Crystal Reports
• Prepared test plans and carry out integration testing of all the subsystems.
• Tested existing SQR reports for Payroll, Time and Labor
• Involved in testing of modification of pages, Records & Menus.
• Effectively reviewed, understood, and communicated changes that would affect the supported PeopleSoft systems.
• Tested load vendor data SQR from flat files into tables for various facilities by validating the facility code and vendor account numbers.
• Involved in testing of Conversion Programs Using SQR for transferring data from the Legacy System to PeopleSoft Payroll, Time and Labor modules
• Developed test scripts using Automated Testing tools like QTP for Functional testing and Regression Testing.
• Developed SQL Scripts for Backend Testing to ensure that the data is updated as per the transactions and Business Rules.
• Wrote SQL queries to validate input data submitted through GUI with the actual data in the Database.
• Developed Test plan for System, Detail & over all Test Plans using the Business Specifications. Conducted the system integrated testing of the application manually for different PeopleSoft Modules.
• Responsible for testing new functionality in various modules of PeopleSoft v8.8
• Tested people code customization to display and store the item id number.
• Tested and identified inconsistencies in Chartfield setup which was causing issues in posting.
Environment: Peoplesoft HRMS, Oracle, SQL, TOAD, Quality Center, QTP
Sodexho – Buffalo, NY June 07 – Sept 08
Senior QA Analyst
Sodexho is a major food and facilities management organization that has offices in thirty-eight countries. The project involved time entry, shift differentials, employee transfers, employee contracts, wage computations and payroll systems integration. Sodexho managed its own employees as well as client employees. Different clients have different payroll systems. Integration of Sodexho payroll system with the client payroll systems was also a major part of the project. Claims processing was also done using this system.
Responsibilities:
• Ensure adequate and comprehensive testing is completed for all aspects of the application.
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Checked for the Database Integrity using the SQL Queries.
• Used Mercury Quality Center bug tracking tool as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.
• Testing of XML files
• Backend testing using SQL queries and PL/SQL procedures
• Wrote QTP test scripts using VB Scripting
• White box testing of the Peoplesoft Financials module.
• Verifying Peoplecode Events and SQR’s.
• Used Mercury Load Runner for stress and load testing.
Environment: PeopleSoft HRMS, .Net, Oracle, UNIX, TEST DIRECTOR - QUALITY CENTER, Quick Test Professional (QTP), LoadRunner, PL/SQL, SQL, SQL Server, Peoplecode, SQR, Amdocs, Enable, MS VISIO, XML, Sharepoint
HSBC – Buffalo, NY April 06 – June 07
Senior QA Analyst
HSBC is a major banking and financial institution. I have done two projects in this organization. The first project was called ACCVS (Advanced Credit Card Verification System). The purpose of this project was to enable the customer support executives to verify the identity of the person giving the credit card information over the phone. The information regarding a person’s identity was obtained by querying various government and public databases. This system was a revamp of the old credit card verification system and included additional security features. The second project was OFDP (Online Financial Derivatives Pricing). The purpose of this project is to develop an online tool which supports a wide range of derivatives including Futures, European options, American options, Exotic options (including barriers, Asian and chooser options etc), Swaps (Interest Rate, Basis, Currency, Forward Start etc). The third project is called Hedge Fund Manager (HFM) is a secure web-based system that help to manage hedge funds and deliver reports, NAV, and performance data to clients. Documents and financial reports can be automatically uploaded for trading executives. It enables trading executives to easily send and track personalized campaigns, centralize investor and prospect information, track capital changes and account balances, and report on key statistics and performance.
Responsibilities:
• Involved in testing and Quality Assurance of Investment Banking Applications
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Used Test Director bug tracking tool and as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.
• Backend testing using SQL queries
• Testing of XML files
Environment: Oracle, .Net, UNIX, TEST DIRECTOR - QUALITY CENTER, Quick Test Professional (QTP), LoadRunner, PL/SQL, SQL, SAP HR, SAP FICO, MS VISIO, SharePoint
Mutual of Omaha, Pasadena, CA Nov05 – April06
Software Tester
IBM a pioneer in information technology provides technology services, consulting and e-business experience to meet the demands and new opportunities in ever-changing environment. Group sales automation project (GSAP), which includes quote generation for group sales. This system generates the premium for different types of insurance policies. While generating the quote this system will consider the insurance laws for that particular state & also the various discounts/surcharges that the company gives to the customer for that particular policy. Basically this system is at front end at company agent's office. This program focuses on making the application, underwriting and rating processes more efficient for agency and operations. The new electronic workflows mean faster application processing and policy issuance.
Responsibilities:
• Ensure adequate and comprehensive testing is completed for all aspects of the application.
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Checked for the Database Integrity using the SQL Queries.
• Used Test Director Bug tracking tool as the test repository for executing the test cases and scripts and logging and generating various reports and graphs for further analysis and also to follow up the development team to verify bug fixes and update bug status.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.
• Used ClearQuest Workflow management Tool
• Wrote test scripts using VB Scripting
Environment: Quick Test Professional (QTP), LoadRunner, TEST DIRECTOR, SQL SERVER, J2EE, XML, MS-VISIO, MS-PROJECT, SQL, DB2, Crystal Reports, SUSE Linux, Apache Tomcat, MS Visio, Sharepoint, AS 400, MVS, CICS, JCL, QMF, TSO-ISPF
STEWART TITLE INSURANCE, Pasadena, CA Aug04 - Sep05
Tester
Stewart Loan Services (SLS) provides loan processing services to lenders and brokers. Services are available in a competitively priced bundle. Web based application designed as a managed solutions partner (MSP) to help title agents take advantage of the latest technology at decreased costs. Operating from a state-of-the-art data center, SSL eliminates the requirement for customers to host & maintain mission-critical applications.
Responsibilities:
• Assess testing requirements and verify proper testing coverage and procedures
• Develop Test Strategies, Test Plans and Test cases for all levels of testing
• Ensure adequate and comprehensive testing is required for all aspects of testing
• Work with Project Managers to obtain and assign appropriate testing resources
• Monitor and track test progress and communicate status
• Ensure reviews are being conducted for testing end products
• Create and maintain all aspects of defect tracking.
• Consistently provide high quality feedback on product readiness
• Document final results and summarize identify success, problems
• Document Best practices and recommendations for future testing
• Mentoring test designers and test executioners
• Working with the developers in fixing the defects
• Involved in various projects as Scripter in developing the test plans and test scripts
• Domain expertise in mortgage regulations
Environment: WinRunner, LOAD RUNNER, PVCS TRACKER, , XML, MS-VISIO, MS-PROJECT, SQL, ORACLE, PL/SQL, Business Objects, Crystal Reports, SUSE Linux
Best Buy, Richfield, Minnesota Oct 03 – Jul 04
QA Tester
Minneapolis-based Best Buy Co., Inc. is North America's leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. The Company's subsidiaries operate retail stores and/or web sites under the names: Best Buy (), Future Shop (FutureShop.ca), Geek Squad (), and Magnolia Audio Video ().
Responsibilities:
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of Requirements with business analysts and technical specialists.
• Analyzed the application and performed Black Box Testing.
• Performed end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Checked for the Database Integrity using the SQL Queries.
• Used TestDirector as the test repository and used it for executing the test cases and scripts and logging and generating various reports and graphs for further analysis.
• Used TestDirector for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Documented Software test Report
• Worked for Point of Sale (POS), Order Entry, Production Management, Inventory Management, Warehouse Management System (WMS) and Customer Relationship Management (CRM) modules
• Worked with Merchandise Management Module (MMS)
Environment: Test Director, IBM Mainframe, DB2, PLATINUM, FILE-AID, COBOL, JCL, Compuware
Sun Trust Bank, Atlanta, GA Nov 02 - Sep 03
QA Tester
The application consists of a Web Banking Module. The module provides client account information: account summaries, account details, monthly statements, balance transfers, accrued interest, check ordering, loan application, credit cards, financial services and Online Trading of securities stocks, bonds, mutual funds. Successfully tested the content, workflows and User Interface of this module. Involved in system and regression testing.
Responsibilities:
• Developed QA Test plan for functional, integration, regression and end-to-end testing
• Performed functional decomposition of requirements for developing test cases
Worked with Users and Business Analysts to define and design test scenarios.
• Generated test cases and traced them to the relevant use case
Wrote and recorded scripts for Automating the testing procedure using WinRunner
• Involved in running many batch jobs in order to retrieve data from the Mainframe
• Wrote SQL queries to test data integration
• Used TestDirector as the test repository and used it for executing the test cases and scripts and logging and generating various reports and graphs for further analysis
• Used TestDirector for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Maintained Test Matrix for the latest test results information Participated in the development of User Manuals for customers
• Framed Business Rules according to Investment Banking, Fixed Income, Equities and credit derivatives principles
Environment: Mercury Suite (WinRunner7.0, TestDirector 7.2,), HTML, Mainframe, DB2, PLATINUM, FILE-AID, COBOL, SPUFI, ClearQuest
Mass Mutual Life Insurance Company Hartford, CT Jan02 - Oct02
QA Tester
Mass Mutual serves individual and institutional customers nationwide. Mass Mutual offers a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement related services. Involved in system and regression testing.
Responsibilities:
• Developed test cases by decomposing use cases for specific functional requirements
• Wrote SQL and PL/SQL queries to check proper data population in application tables
• Conducted automation for Functional testing using Win Runner
• Performed System and Regression Testing for new releases of the application
• Interacted with Business teams and Developers to understand business requirements and bug fixes
• Communicated with developers through all phases of testing to prioritize bug resolution
• Performed Interface testing to verify the data interface between various application modules
• Used Test Director for bug tracking and reporting
• Performed Navigation testing and cross-browser testing with IE and Netscape
to test the application behavior.
Environment: Mercury Suite (WinRunner, TestDirector), Oracle, JAVA, HTML, Linux
CitiGroup, New York City, NY Oct01 - Jan02
QA Tester
Citi Bank offers several types of bank accounts to its customer based on criteria such as profession, income, location, etc. The services offered are also dependant on the type of account the customer holds. Involved in manual and automated testing of the application.
Responsibilities:
• Involved in developing test cases and test scripts for manual testing
Performed Black Box testing, System testing, Security testing, Integrity testing
• Developed test cases and scripts for Front End testing (GUI and Functionality)
Tested entry and exit criteria for the application screens and checked their contents
• Performed Data Validation for the data flow from Front end to back end
Developed test cases and test data for Data Driven testing to test the data flows and tested Database integrity by creating and executing SQL statements
• Developed test scripts in Load Runner for performance testing and prepared metrics
• Used Test Director for Defect detection, reporting and tracking
• Interfaced with developers to resolve technical issues and investigated software faults
Environment: Win Runner, Load Runner, Test Director, HTML, Oracle, Java
Leading Insurance Company, Hyderabad, India Jan01 - Oct01
QA Tester
EFR is Insurance system, developed to generate Rate Quote for Fire application, which includes quote generation for Home Owners, Renters, Manufactured Homes, Boats, Personnel Life Insurance Umbrella and Condominium units. Based on these parameters this system will generate quote with approximate premium. While generating the quote this system will consider the insurance laws for that particular state & also the various discounts/surcharges that the company gives to the customer for that particular policy. Basically this system is at front end at company agent's office. The rates for different forms are kept in DB2/VSAM files and the front end is CICS. This system comprises of nearly 150 programs in PL/I & COBOL. Every program here deals with specific set of rules & regulations of Fire insurance, calculations of surcharges/discounts.
Responsibilities:
• Responsible for Leading a Project Team.
• Participated in review of inputs for the project as per requirements
• Interacting with the Client through Conference Calls
• Estimation of the Work Requests received
• Impact analysis, preparing specifications at high level, preparing test plans
Unit testing.
• Diagnosed and fixed problem issues
• Reviewing all the phases
• Metrics Collection and Analysis.
• Responsible for review of all the deliverables to be made to the Client.
• The Project involves extensive use of COBOL, DB2 and JCL.
• For the preparation of test data FILE-AID is extensively used.
• QMF and SPUFI are used for handling data in DB2 Tables.
• Lotus Notes is extensively used as a means of communication and documentation.
• Trained Team Members for the ongoing Maintenance projects of the Client and mentoring them so as to enable them to take over the work independently.
Environment: FILE-AID, PLATINUM, SPUFI, SQL, JCL, COBOL, MAINFRAME, LOTUS NOTES.
EDUCATION
• Master of Science in Computer Engineering, Schiller International University, Dunedin, Florida
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