Best Companies Work for Midlands

SPECIAL FEATURE

Celebrating the

Best of the Midlands

It's that time of year again ? we are proud to announce our annual list of the `Best Companies to Work For in the Midlands'. Just as in 2018, we have seen engagement at the top of the agenda at board tables, meeting rooms and office floors across the country.

With news about uncertain futures and unpredictable markets, organisations continue to recognise that an engaged and positive team is the best asset you can have during difficult times.

The list is compiled by Best Companies, the leading workplace engagement specialists in the UK. They have found that companies who have engagement levels high enough to achieve a place on the national Best Companies to Work For lists, consistently outperform the FTSE 100. Their data also shows a direct correlation between customer satisfaction and employee engagement*.

Measuring engagement

Best Companies work with organisations to measure and improve levels of engagement. Through the b-Heard survey, they provide tools and expertise to empower organisations to understand how their employees feel, and give them guidance on how to drive effective change.

Using a unique workplace engagement model, organisations are measured across eight factors. Survey participants respond to 70 statements on a seven-point scale, where all responses from each region are then combined and normalised to create a Regional Best Companies Index (RBCI) score.

It's not all about the money, money, money

The 2019 research (over 379,000 respondents) shows a clear point of difference between the highest scoring companies and the lowest. We have found that people who worked at the more highly engaged organisations were happier with the pay and benefits they received. Since the data is taken from organisations across all sectors (from small retail shops to the trading floors of financial giants) we know

that specific salaries are not the issue, proving a long held Best Companies belief ? you can't buy engagement! People are more likely to express dissatisfaction about money when they are not enjoying their professional life. Organisations that invest in engagement are rewarded with better work ? and more of it.

Principles you can believe in

The most noticeable trend in the Midlands this year was the significance of Organisational Clarity ? how clearly the purpose and principles of the organisation are communicated and to what extent the people in the organisation believe in them.

Among the questions that showed the greatest difference when compared to the national average were "This organisation is run on strong values / principles" and "Senior managers truly live the values of this organisation", and the greatest difference overall (inverted for negative phrasing) was "Profit / budget concerns are the only things driving this organisation". This shows that, compared to the rest of the UK, Midlanders feel they work for organisations that do what they do for the right reasons ? and in the right way.

Great Organisational Clarity comes from great leadership, so it's no surprise that the Midlands was above the national average for the Leadership and Giving Something Back factors ? showing that when organisations are well led and well managed, they can have a positive impact for the people who work there, as well as for the wider community.

*Key Trends in Employee Engagement Summary Report 2019 ? b.co.uk

Measured and compiled by

The 8 Factors of Workplace Engagement

The list of the Best Companies to Work For in the North West is compiled using the 8 Factor methodology.

My Manager Leadership

My Manager How employees feel about and communicate with their direct manager

Leadership How employees feel about the head of the organisation, senior management and the organisation's values and principles

My Company

My Company The level of engagement employees feel with their job and organisation

Personal Growth

Personal Growth How employees feel about training and their future prospects

My Team

Employees' feelings towards their

immediate colleagues and how well they

My Team

work together

Wellbeing

Wellbeing How employees feel about stress, pressure at work and life balance

Fair Deal How happy employees are with pay and benefits

Fair Deal

ing Something B

ack

Giving Something Back The extent to which employees feel their organisation has a positive impact on society

Giv

Unlock the power of 4 million survey responses with 2 simple questions using

How engaged are your employees? They can take the test for free now at 2Q.b.co.uk/bi

Our new `2Q Instant Insight' measurement tool is a simple first step into the world of workplace engagement. ? Fast, free feedback on team and company engagement levels ? Unique 2 question methodology ? Accurate results based on over 4,000,000 survey responses ? Find out whether you could be accredited as one of the

Best Companies to Work For

SPECIAL FEATURE

1

Churchill Retirement Living (CRL) are a privatelyowned, family-run company specialising exclusively in developing purpose-built one and two-bedroom apartments for young at heart over 60s.

Their retirement developments throughout the UK are designed to provide the best lifestyle choice for an independent, safe, secure and fulfilled retirement.

Churchill Retirement Living now have more than 100 retirement developments across the UK, including a regional office in Bromsgrove.

Churchill have devised a 360-degree Managers' Essentials Programme that focuses on all aspects of the employee lifecycle and includes the following topics: recruitment and selection; induction, performance and development; employee wellbeing; and reward and recognition.

2

3

Founded in 1852, Willmott Dixon is one of the biggest construction companies in the United Kingdom.

They are giving something back to the environment by incentivising the purchase or take-up of low-emissions or electric cars with a green bonus scheme. They also offer generous car-share payments, bike or train mileage and a Bike4Work scheme. Environmental performance is a consideration in employees' annual bonus payments.

They have an ambition to be gender equal at all levels of their organisation by 2030. They are doing this because they believe that complementary, gender diverse teams make better business decisions. Currently women comprise 24% of their workforce, twice the industry average.

Macildowie is a Midlands and Milton Keynes-based recruitment company, specialising in the recruitment of HR, Accountancy, Business Support Operations, Sales & Marketing and Procurement & Supply Chain professionals.

Their values are echoed throughout everything they do - from their internal employee value proposition to their external customer value proposition. They are so proud of their 6 pillars that they have been turned into wallpaper graphics and displayed in boardrooms.

The firm's highest performers are rewarded with a trip to Las Vegas every year as part of Macildowie's suite of staff incentives. Having this programme in place encourages employees to go above and beyond their role in order to be in with a chance of attending.

4

5

The New World Trading Co. are a food and drink retailer founded in 2011 with 21 locations across the UK. There are five brands operating under their name, including the Club House, the Trading House, the Botanist, the Oast House and Smugglers Cove.

They invest in the personal growth of their employees by providing educational subsidies that can be applied for by any team member. These cover courses from workrelated skills through to personal development such as music lessons and learning a new language. They also offer paid days volunteering, supporting personal development through giving back to local communities.

Inzpire are experts in aviation and award-winning suppliers of defence managed services, training, and cutting-edge systems technology.

Inzpire are now the defence employer of choice for those retiring from the RAF, Army, Navy and Marines at the end of distinguished careers. They have 100 employees based in Lincolnshire under Chief Executive Officer Hugh Griffiths MBA and Chairman Martin Rowland.

CEO Hugh Griffiths takes employees out for lunch once every month, giving everyone an opportunity to speak to him in a relaxed environment. Hugh is viewed as a huge source of morale, and is always on hand with impressions or motivating chats.

SPECIAL FEATURE

What is RBCI?

The Regional Best Companies Index (RBCI) is the most academically rigorous way of measuring engagement. Using the Best Companies b-Heard Survey, employees are asked to score 70 questions on a 7 point scale from `Strongly Disagree' to `Strongly Agree.' The results are then calculated from the responses to 49 scoring questions aligned to the 8 Factors of Workplace Engagement. The final score is normalised for company size and calculated out of 1000.

70

8

Measured and compiled by

1

Churchill Retirement Living

2

Willmott Dixon Construction

3

Macildowie

4

The New World Trading Company

5

Inzpire Limited

6

Tommies Childcare

7

PKF Cooper Parry

8

Beaverbrooks the Jewellers

9

Bishop Fleming

10 WAA Chosen

11 Bibby Financial Services

12

Charter Court Financial Services

13

National Accident Helpline

14

The Kaleidoscope Plus Group

15 Lindum Group

16 Explore Learning

17 Childbase Partnership

18 DRP Holdings

19 National Trust

20

Services Machinery & Trucks Limited

21

The Hanley Economic Building Society

22 Direct Line Group

23 Hydrock

24 Learning Pool

25

Coventry Building Society

RBCI:

826.5

RBCI:

796.2

RBCI:

784.5

RBCI:

780.4

RBCI:

769.7

RBCI:

769.4

RBCI:

765.1

RBCI:

763.1

RBCI:

760.4

RBCI:

759.1

RBCI:

755.7

RBCI:

749.3

RBCI:

748.5

RBCI:

747.9

RBCI:

747.6

RBCI:

745.7

RBCI:

744.8

RBCI:

744.2

RBCI:

742.5

RBCI:

741.6

RBCI:

741.0

RBCI:

740.5

RBCI:

738.7

RBCI:

738.3

RBCI:

729.9

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